Metropole Hotel in Brussel

We komen al enkele jaren in dit hotel dat ons telkens weer betovert met zijn adembenemend mooie interieur. Je waant je in een andere tijd. Het personeel is ouderwets voorkomend en behulpzaam. De authentieke gietijzeren liftkooi in de hal is een belevenis op zich: met veel koffers en tassen moet je je er een beetje naar binnen vechten, maar dan word […] je wel geruisloos naar de verdieping vervoerd. Deze keer hebben we een kamer in de kleuren lila en zachtgroen (altijd weer een verrassing): ruim, sfeervol en schoon. In de kamer is het frisjes want de verwarming heeft moeite om tegenwicht te bieden aan de vrieskou buiten. Maar met het uitzicht over het levendige Brouckere Plein, een goede internetverbinding en een drankje erbij zijn wij helemaal happy! Het matras van het grote tweepersoonsbed voelt wat hobbelig en 'ingelegen', maar uiteindelijk slapen we prima. De badkamer is royaal en prettig, voorzien van alle benodigdheden, zij het met hier en daar de voor oude hotels kenmerkende restauratiesporen en slecht aflopende wasbakken. Ach... Als we vertrekken staat onze auto al klaar voor de entree van het hotel. We komen volgend jaar weer! Lees meer

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Het hotel is meer dan 100 jaar oud en dat is gelukkig goed te zien! Er zijn moderne liften en de kamers hebben tv, maar van het interieur is alles bij het oude gebleven. Alleen al daarom een verblijf waard, verder is het er gewoon lekker luxe; en echt duur is Hotel Metropole nu ook weer niet. Doen dus !

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We hadden een heerlijk verblijf, in een prettig, mooi hotel, midden in de stad.

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Vonden de opwachting van de portier goed! parkeren was snel opgelost.Was vriendelijk! vond de vriendelijkheid algemeen vrij zakelijk. algemene informatie vrij vlak bij inchecken.Had bij een 5 sterrenhotel mee openheid verwacht.maar dat ligt wellicht aan onze eigen(nederlandse) instelling.Ontbijt was matig.Wel voldoende, maar de bereiding had beter gekund […] naar onze mening bv roerei was vrij snotterig, bacon niet lekker knapperig gebakken, bereiding leek te snel zijn gegaan. Lees meer

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Prima hotel, uitstekend bed. Mooi gebouw

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Hotel Metropool is een prachtig klassiek hotel in het centrum van Brussel. Parkeren kan vlak bij in een parkeergarage en de kosten zijn in Brussel gelukkig niet hoog. De kamer was schitterend en ruim. Ontbijtbuffet was ook helemaal prima en een enorm aanbod voor een ieder. Kortom zeker de moeite waard om hier een keer te verblijven.

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Mooi hotel uit de 19e eeuw. Perfect voor een weekend Brussel.

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Mooi, chique en rustig hotel met goede bediening en relaxte sfeer. Zo is er ruim de gelegenheid om te ontbijten en is er geen gestress om de uitchecktijd te halen. Bar beneden maar vooral het restaurant zijn zeker aan te bevelen! De kamer was heerlijk ruim en was ook prima als verblijf te gebruiken. Zo hoort een hotel te zijn!

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duur hotel maar wel erg mooi! kamer was kleiner dan ik had verwacht maar wel erg mooi. ontbijt was goed niet heel erg uitgebreid vrij snandaard. om de hoe bij de winkel straat. wel heel veel overlast van de sierenes die je om de 30 min hoort!!

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Nou, dat viel een beetje tegen. Het gehele entre: de Facade, het Art-Deco Café, de obers, het marmer, foyer, balie, overvriendelijk personeel, de antieke kooi-lift, het meubilair heeft allemaal dik 5 sterren. Onze kamer zag er redelijk '5 sterren' uit, maar wat een kabaal. We werden 'gedumpt' op de 6e etage aan de achterkant, met zicht op de ventilatie-apparaten […] van alle grootwinkelbedrijven uit de buurt. Als je je afvraagt waar die herrie en dat getril in je geboekte 'privilege'kamer vandaan komt, realiseer je je meteen dat zo'n ventilatie-/airco-apparaat (ter grootte van een scheepscontainer) natuurlijk ook op het dak van Le Metropole staat. En daar is het Hotel niet op gebouwd. Natuurlijk moet er geventileerd worden, maar dat hoeft in een 5-sterrenhotel toch niet een permanente 35 DB tot gevolg te hebben? Slechts een ding kon de herrie overtreffen: de ventilator in het toilet, onmogelijk uit te zetten. Na een slapeloze nacht kregen we, na een subtiele dreiging uit te checken, een kamer 1 etage lager. Deze zag er beter uit, zoals op de foto's op de site van Expedia, maar de herrie was er niet minder, helaas. Zonde van zo'n prachtig Hotel als le Metropole, maar de volgende keer maar toch weer naar een 2-sterrentent op de Grasmarkt. Net zo duur trouwens, maar daar hebben ze geen geld voor scheepscontainers. Advies aan Le Metropole: renoveren, de herrieveroorzakende apparaten eruit slopen, gewoon een pijp het dak uit voor de ventilatie en de rust uit het jaar 1900 herstellen! Lees meer

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je waant je 100 jaar terug! echt een prachtig sfeervol luxe Hotel!

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grote kamer, zeer goede bedden maar ligging vd kamer zelf (tussen bouwwerven in)privelege kamer badkamer niet netjes ontbijtbuffet was heerlijk, keuze te over

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It's a lovely hotel in a lovely city. I had stayed at the hotel in 1951 as a young child and remembered it as very lovely. It still is - like a grand old dame. It is beautifully maintained and everything is impeccable.

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I have stayed at the metropole on many occasions. The quality of the hotel decor, staff and food is always first class. Add this to a 5 minute walk to the Grand Place and a metro station next door, makes the Metropole theperfect Brussels hotel.

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Elegant hotel was a perfect place to stay in one of the grand cities of Europe. Close to major sites and easy bus transportation to major museums.

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My stay was very comfortable

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Stunning old hotel with great service and facilities. Close to all main attractions and easy access to transport system. Lovely staff who are happy to provide anything you need (at a price). The restaurant is fantastic and the bar is well stocked and a lovely place to relax. Our only issue was the lack of tea making facilities in the room but good tea […] and coffee were available within ten minutes from their efficient room service. Lees meer

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Free internet did not work. Cannot connect to the free wifi most of the time.

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We went for the weekend and had a lovely stay at the Metropole. The hotel has fantastic rooms and amazing architecture. We ordered room service on the first night as we arrived late and the buffet style breakfast is fantastic.

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Service is cold. No pillow for bed. They use cushion, a mall square cushion, can you believe. The show facility is not good at all. The switch is very hard to use, it took me to 10 minutes to turn off the water, which make me feel guilty as I wasted so much water. The shower head tube is leaking.

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Great location and splendid lobby and dining room spoilt by shabby rooms which badly need renovation. Outside parking and dropoff chaotic.

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Recently stayed at this hotel for a 2 night stay in Brussels. The hotel is great. Unassuming from the outside however the entrance is very grand and full of old style character. It still has the original lift and although other reviews have mentioned issues with the lift we didn't experience any and as it is open on 2 sides would not feel claustrophobic […] if it was delayed for a short time. Front desk/Concierge staff were helpful in recommending places to eat. Hotel is clean and room was well stocked with toiletries/drinks etc. Breakfast staff were a little slow with drinks that is my only complaint. Lees meer

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Excellent central hotel just outside the tube station. Rooms and service also excellent. Bar/coffee area not expensive compared to around Brussels.Would definately return to this hotel.

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the room we got was much smaller than the promised 30+ m2, but much worse, the bathroom heat didn't work and two trips by a maintenance man didn;t fix it--he provided us with an inadequate electric heater and since the room heat too was inadequate we were less than happy. The expensive breakfast was very good, and the check in/out and valet parking […] services were first-rate. Lees meer

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We had 2 nights in Bruge and 1 night in Brussels for a post new year break before going back to work. Stayed in the Royal Casselburgh in Bruge for 1st 2 night, 4* and felt better. When we arrived at the 5* Metropole we were put in rooms which were in the unrefurbished part of the hotel, absolutely awful! smelly old bathroom, no air con or ventilation, […] dank and dirty looking carpets, very depressing. After complaining we were moved to refurbished rooms, beautiful! but why give us awful room to start with. Staff were great and bar area is fantastic, even had its own mouse! really enjoyed the hotel and it was perfectly situated for seeing what Brussels has to offer for sightseers, but feel they shouldn't let out those awful rooms at 5* rates. Lees meer

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The gorgeous lobby and good location does not make up for the lack in hotel quality and service. Our main problems were with the elevator and balcony door in our bedroom. Elevator - The extremely old, small, and non-automatic doors made it very difficult for us to bring our 3 suitcases up to our bedroom. I cannot believe a 5-star hotel would have such […] an inconvenient elevator system for its guests. While a member of the staff saw us struggling for a while, nobody offered to help us carry our luggage to our room. Balcony door - While the French doors looked nice, they blew open several times in the middle of the night even after we tried locking it. This made our room freezing (the heater barely seemed to work in the first place) and we had a lot of trouble sleeping. I mentioned this to the staff during check-out and all I received back was "oh, we'll check on that - which room?". Very disappointing service again from a highly rated hotel. Yes, the price is cheap for a 5-star hotel and the location is quite good. I also hear the hotel restaurants are pretty tasty as well. However, I would not recommend this hotel because of the issues we had mentioned above. Lees meer

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Look like a great place to stay, sure its ornate, its very big and the foyer is impressive. We check in, no problems...it was like wait until they are in their room and then just forget about providing a service. I asked one of the room service people why I had been charged for an extra breakfast and he almost cried through the bill through the door […] and said something I couldn't understand but I got the idea. That was fine but the next morning we walked around the corner of the hotel past all the bright lights and glitz to be confronted by a gang fight....a bit alarming. You can find better.... Lees meer

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Unsatisfactory room internet service; did not work, and if it had, too slow. Business office unsatisfactory alternative -- non-QARTY keyboard unusable . Requested hotel cab service to airport; told fare would be 45 euro; cabbie charged 55 euro.

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The service was very good and the staff very friendly, also we got our car valet parked but we didn't get charged for it since the car stayed upfront. The location is great, right close to the main shopping street, across the street from the movie theater and just a five-minute walk to all the attractions like Grand-Place.

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Fantastic period hotel with wonderful cafe attached. Makes a wonderful change from IKEA furniture hotels with no soul.

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While the hotel lobby and entrance lives up to the pictures online the rooms are extremely outdated and down right creepy. We checked in at 6pm, I immediately called Hotels.com to inquire about a full refund and moving to a new hotel. While they were able to refund the remaining days I still had to pay for the first night. The hotel was so unsettling […] that we ate the one night charge and moved to another hotel. I was fully checked out by 7pm that same night. Overall look and feel reminded me of Cabin in the Woods and The Shining. No thank you! Lees meer

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Poor reception service: after arriving later than planned after a Eurostar delay we were checked into the wrong room (when we got in there we found it had a bottle of wine and conference papers for a former President of Nigeria who was due to stay that weekend!) : when I returned to reception to help them in this potentially highly embarrassing situation […] I was given a replacement room of a lower class than we paid as there were apparently no other rooms (we were too tired to suggest the President could just find himself a new room instead!). The next day, after an annoying wait in the hotel at midday, we were moved to a better room but without feeling much joy about it: pretty ordinary for a grand old hotel. The breakfast is also very pricey: 22 euros for pretty poor standard buffet fare: nothing was offered to be cooked to order, just kept warm in pans, Unless you get it free (which we were given as a poor apology for the room fiasco), best to eat at one of the plentiful near-by cafes. There is a great sense of style over substance about the hotel: very much "old world" without blending that charm with modern service and standards. The lift was out of order on several occasions over the weekend and the slow approach to fixing it seemed to reflect the way they had dealt with their mistakes over our room booking. For a grand hotel, this was a big disappointment. With so much choice in Brussels, it's a shame that the hotel doesn't work harder to retain repeat business. Lees meer

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Beautifully presented hotel and friendly staff. Great location as well - right in the middle of town next to De Brouckere tram/metro stop. Can't complain!

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I was very pleased with all aspects of the Metropole. I had read some reviews that warned of outdated rooms, rude staff and faulty elevator that frankly had me a little concerned. I saw none of that at the Metropole. It was my first time to Brussels and the staff helped me out with the many questions I had, were attentive and very fast with service […] requests. Room was very nice and well attended to. The location was also fantastic, very close to the underground and shopping/restaurant district. I would recommend the Metropole to my friends and family, and have. Lees meer

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Bathroom needs updating - toilet cubicle too small.

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Wonderful hotel, great location. Room had a lovely view out unto a street. Only criticism was the shaky chandiler, the result of people just walking around upstairs. And the creaky floorboards. Other than that, most agreeable.

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Beautiful hotel, the oldest in Brussels, great location, the room was enormous and had all creature comforts. Hotel staff very helpful. Loved the doorman in his uniform.

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This hotel is the grandest in Brussels, the interiors are wonderfully classic and sumptuous. Judging by the 'hall of fame' of famous names and minor royalty that have stayed there, it must be seen as 'the' place to stay in the city.

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The hotel is very old and has maintained it's glory. The room was quite nice and clean. The hotel staff was very polite and helpful. Our only complaint was the non price listing of the breakfast buffet. We looked everywhere for it but decided to eat there nonetheless because of our wanting to have enough time to eat and get to the train station. When […] we found out the cost, we were a bit shocked ---56 euros for 2 people! At least the fod was good. Lees meer

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Very nice except that breakfast was MUCH too expensive compared to a croissant and coffee available down the street for one seventh of the cost.

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The Hotel Metropole was truly a wonderful experience. It is certainly high quality accommodation and the bathroom was a delight in itself. As a heritage listed building from the 1890's everything about the hotel was fantastic and could not be faulted. The hotel staff were extremely friendly and helpful and provided service with genuine smiles. Would […] love to go back there when next we visit Brussels. Lees meer

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Room was very spacious, just a pity we didn't have a better view.

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