Sheraton Louisville Riverside Hotel in Jeffersonville

Hotel made a great impression from the start. Friendly staff, great room with plenty of space and all the comforts you'd expect. We requested a room overlooking the river, giving us a great view of the Louisville skyline. Price was very reasonable and the only minor issue that came up (we paid for breakfast but it didn't show up in their system that […] we did) was resolved quickly and in a friendly and professional matter. Lees meer

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Schitterend hotel met heel vriendelijk personeel en vlot werkende gratis shuttledienst, enz...Eén klein minpuntje: de bar is gesloten op zaterdag en zondag.

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The customer service, Eric in particular, did a great job. Hotel and rooms are very clean and comfortable.

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Super affordable hotel. I was a Tad weary to stay here being across the bridge, but the hotel provided a free shuttle to and from downtown louisville, which was so convenient! There is also a GREAT restaurant in walking distance from hotel that I highlly recommend called "Rocky's." Overall, staff was lovely, hotel was clean, only downfall is the breakfast […] bar was hideously over priced. Lees meer

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The staff here is extremely helpful and friendly. Hotel was quiet and staff quickly attentive to some 3am partiers in the hallway one evening. Room was comfortable and clean. Restaurant attached to hotel was superb. Three other restaurants right on the river are available. The downside is that if you do not have a car and are spending most of your time […] in downtown Louisville this is not a convenient location. Cabs must be called and the wait is long, if they come at all. The hotel has a shuttle that would make the quick drive for you as soon as it was available, but the service stops at 11pm which means a $10 cab fare for a 5-minute drive back across the river if your event ends later. Not convenient to return to hotel for quick rest during the day. The money I saved on the room ended up being eaten up by cab fares and tips for the shuttle drivers. Also did not feel safe in this location - surrounded by truck yards and boarded up houses. Hotel website shows views of Louisville skyline but the hotel faces north/south and does not have direct views of downtown - you have to look out the window sideways to see the river/skyline. I would not stay here if my primary activities are in downtown Louisville. Lees meer

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No issues, was a wonderful, short stay!

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Was very nice clean and all the help was great! Would for sure stay there again.

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Was extremely disappointed with our stay at this "4.5 star" hotel. This place was dated, appeared unkept and not like any other Sheraton I've stayed at before. When assigned our room, my husband and I walked into a room that had unmade bed, used soap on bathroom counter and used cups on the desk table. There just happened to be a staff member on our […] floor and when we pointed this out to him, he said, "It's not too bad! I will get housekeeping up here to make the bed!" Uhhh, no thank you, we would like another room altogether! So, after going back to front desk and getting a courteous "upgrade", we found ourselves with a junior-suite. Upon entering the musty- smelling, handicap accessible room with no bath, low toilet, low shower head, and severely stained carpet and furniture, I couldn't believe this was where we would be spending our "romantic" weekend getaway to celebrate my birthday! I wouldn't even get to take a hot bath, ughhh! Was totally disappointed and regretted having picked this property, but I know better now! Lees meer

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I picked up my husband, who was arriving on a late flight, at the Louisville airport. We had a drive the next day and didn't want to start out so late. We wanted a clean, comfortable, quiet room to get a good night's rest. It's exactly what we got. The check in was easy and the staff pleasant, the room was very clean, comfortable and quiet. We quickly […] and easily navigated the way from the airport and enjoyed a great breakfast in downtown Louisville the next morning. If our travels require a stay in the Louisville area, we would definitely stay at the Sheraton Louisville Riverside Hotel again. Lees meer

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Enjoyed the stay. Will definitely go back.

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Need more parking spaces

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This hotel had a great lobby and the view of the river was outstanding. However, the room had a bit of a damp smell, which went away as you stayed in the room.

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It was our first stay for me and my husband; we attended the Fleetwood Mac Concert, although the weather was pretty bad, having the hotel shuttle to and from the concert was a great thing. The driver (can't remember his name) was a very pleasant, friendly gentleman. We will be staying again for two upcoming concerts. Beautiful, spacious rooms with plenty […] of restaurants close by. Lees meer

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I really enjoyed my stay at this hotel. The entire atmosphere was great from the time you walk into the lobby. Although my room did not have a microwave or refrigerator, I have nothing bad to say. The bed...OMG! the bed was soooo soft and plush! Definitely a good experience.

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Was a nice hotel, and I liked that it was so close to downtown but a little expensive it was nothing special and it didn't include breakfast.

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Hotel was very nice and clean. Plenty of variety in restauraunts nearby

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Great place to stay! Very clean, comfortable, staff was very friendly and offered recommendations on what to see and do. They also had complimentary shuttle to downtown Louisville. The views of Louisville across the river are fantastic - especially at sunset. Also, walking distance to the Falls of Ohio State Park -the largest fossil bed in North America. […] Will stay again. Lees meer

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As Always it was a good , comfortable relaxing stay!Well Pleased

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TV was old and work out room was a joke

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Rooms were clean and very comfortable. Staff was top-notch, great service! Great place for an overnight stopover. Surrounding neighborhood was not so great.

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very nice stuff!!!! will stay again here

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Thoroughly enjoyed our stay.

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Great hotel. Pool is small, but indoors. Chlorine was so strong it burned my eyes just walking into pool area, but at least it had chlorine in it!

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The hotel was very nice. It had a bar in it that closed a little too early but the staff was exceptionally friendly and made us feel at home. It had an awesome exercise facility

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Everyone was very friendly and willing to help. I would like to give a Hudge thanks to the shuttle driver 3/8/13. He was the very best and took GREAT care of us and made my daughter feel very safe. Secruity picking us up after hte club at the end of the night was also an awsome help. KUDOS to the both of them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! […] !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lees meer

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I checked in on last minute circumstances, the front desk very helpful & friendly. The room was very clean no complaints.

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The restaurant in the Sheraton had great food and atmosphere. The shuttle to our events eased our stress and worry abt traffic and parking

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There were no negatives about this hotel. Stay here, you will not be disappointed.

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My wife and I stayed here while in town for a concert at the KFC Yum Center. It's just across the bridge and within walking distance. However, the hotel offers a free shuttle to the center that delivers you to the front door of the venue and picks you up across the street. The staff was amazing and friendly and the entire experience was a great one […] ! Lees meer

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Very nice Hotel, service, building and cleanliness very good. We used the pool, hot tub & fitness room and thought they where very nice although should have hand sanitizer and sanitizing wipes in fitness room. There was a very nice grill house and Italian restaurant (sports bar style) on the river next door (easy walk)Three real complaints, (1) no free […] fresh brewed coffee in the lobby (had to drink the room machine coffee which is nasty even though they did have star bucks. (2) no free breakfast of any kind. even the cheap hotels have something. Had a nice lobby cafe $11 breakfast buffet and $3 cups of coffee. My wife & I went out had a great meal for $16 with unlimited coffee. (3) TV in room did not have 1/2 of the channels listed available including the 1 movie channel HBO. Lees meer

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Staff was super friendly ! Hotel was clean and comfortable. The workout facility had a number of items not found in most hotels (mats, exercise balls, free weights, machines, cardio). It was a nice variety and very clean and nice lay out. Pool was clean, but chilly. The hot tub was great! Hours on weekends should be 18 and over 10p until 11:30p though. […] We, along with two other quiet older couples got kicked out at 10:05. Loved the river view. It was a little noisy in the early evening as people left for a nearby country concert at the Yum center, but after that it was quiet (even post concert)! Frank the bellman was very helpful and kind. Jessica was efficient and nice at check-in! Great time. We will visit again soon! Lees meer

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nice stay

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Beautiful room. Clean. Very comfortable beds . Shuttle service was such a nice extra that we hadn't expected but made our stay that much better. Didn't have to worry about or pay for cabs to downtown Louisville.

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I was happy with the hotel itself: cleanliness, comfort, and the room was very nice. Very satisfied with the bathroom/shower. We did have a slight issue checking in due to the fact they were showing no King bed rooms available, but after about 15 minutes they worked it out for us and got us in a room. The staff was very apologetic and helpful!

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Arrived Friday that night was very noisey almost all night on the third floor. the rest of the 3 night stay was peaceful. The staff was excellent. The location was great for us close to everything we wanted to do.

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The staff was courteous and they modified my room and reservation with no problem. They were very helpful and my room was very nice. I felt very safe here as well.

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This hotel was excellent. Very convenient to the location where we were going. Thanks for a great stay.

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I don't think this hotel is worth the cost. They advertise a view of Louisville but in reality only a few rooms have a direct view of the city. The rest of the rooms face one of two bridges. If you know anything about bridges, they're loud. I woke up every morning due to the loudness of the bridges. They were doing construction on our bridge as well […] which didn't help. I felt deceived as the view was the main reason I booked this hotel. Next, the pillows are horrendous. They're down pillows with no firmness at all. I hated it and did not get much sleep over my 2 night stay. Another comfort issue I had was with the air conditioning. The air conditioning vent blows directly at your face. We had to put a book over the vent to redirect the flow. If not for the book, I would have had an even worse experience. Parking was a nightmare if you weren't back to your room by 9pm. The hotel wasn't very clean. There was a muffin in the hallway from the day I arrive until the day I left. The only plus I can think of is the location, but at the same time I could have stayed downtown for the same rate. Lees meer

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