Comfort Suites - Lewisville in Lewisville

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The hotel and customer service was great. I hope the company keeps the forcus on good customer service.

travelling with children is tough but the staff at this hotel was very accomodating with an early checkin, including the lady at the front desk checkin with the house keeper to see what room had been cleaned and then moving us to that room so that my 3 kids could take a nap and I would not go insnae. Great location next door to a mall and just off I […] 35 with tons of restaurants both chain and family owned to chhose from. my daughters enjoyed the pool and at the price I paid for this room and still got 4 start service. Will stay at this hotel again the next time im in DFW. no real need to check others. Lees meer

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Very friendly staff, great shower, and comfortable bed. Hotel is older and needs to be upgraded. We had a very pleasant stay.

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We had read all the very positive guest services comments prior to going, but our experience was only average. There were no batteries in the tv remote control and it seemed a big deal to try to get some, took multiple attempts until finally when we said we would go get some and they could reimburse us, they found some!

The bed was very comfortable. The staff was friendly. The location was ok but the sign and entrance were a little hard to locate.The breakfast was bland and not so good.

So me, my mom, and my aunt wanted to do a home away from home thingfor their birthday. So we decided to go to comfort suites our main thing was finding a place to go with an indoor pool, so after going to winstar casino in oklahoma we wanted to rush back so we could swim. Come to find out after getting our bathing suit on, that it was closed til the […] next morning( for maintence). The next morning after an awsome Breakfast, we checked and it was still closed. So in the morning was a new person and she suggested that we go to the sister facility across the street to swim..............WHY didnt the night person tell us that, we were sooooo upset. Lees meer

They need to put some money back into such items as bathroom plumbing etc. The staff was very nice. Great breakfast. But it is time for a bit of an internal face-lift.

Very convenient location. Front desk was kind and efficient. Breakfast options were good. Room layout was OK, and beds were great. Hotel however is not that new, and even though it is clean, it smells a bit like smoke, not a big issue if u consider the staff is kind and SMILES

The air conditioning went out at our house and we had to scramble for someplace cool to stay. The Comfort Suites - Lewisville was a welcome oasis from the heat. Room was clean and comfortable, Staff was friendly and understanding, Continental breakfast was good.

Comfortable beds if sleep is what you need, good location, housekeeping NEED to step it up a notch+ one day our room was totally overlooked, no clean towels no making of beds no dumping of trash just totally overlooked.Got ripped off by vending machune but the desk help refunded it right away. There were Never any trashliners or a liner in the ice bucket […] nasty.nasty,nasty-wowwww. Breakfast was not all that and the day they had the sausages they were not done:( and waffle did not get done inside because timer was set too fast, right by two malls and all the restauraunts small and big;) Lees meer

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A clean, comfortable room. The breakfast was plentiful and good. The location of the hotel was the reason we chose that hotel. It is a good value for the money. We have stayed there several times.

This hotel was not of the quality I have become accustomed to from Comfort Suites. The hotel lobby/entrance was so small and unimpressive. The room had a faulty air conditioner that never quite cooled the room off and the general appearance of the hotel was old and a little shabby.

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I will return to this Comfort Suites and will search out for a Comfort Suites when I'm in another city....Just a great stay.

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We spent the Thanksgiving holiday and weekend in this hotel. The hotel was clean, comfortable and up to date. The food was good and the people were all very nice.

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It waws an OK hotel everything was good pool. I would have liked to have a workout room

What a great experience. The staff from the front desk to breakfast crew to housekeeping were fantastic!!

This was a great deal. There was 2 adults and 2 children and we all slept comfortably. great service and even better location. I would definitely stay there again.

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This is an older hotel. For the price, we felt that it was fair. It is conveniently located next to a large mall, and we enjoyed that it was only 15-20 minutes from downtown Dallas.

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