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""Beoordeeld door een gast van Hotels.com op 4 mrt, 2012
Dit hotel ziet er erg netjes uit en we konden snel inchecken. Een extra nacht was geen probleem. Kamer niet groot, maar bed is prima. Koelkastje aanwezig, bureautje, wekkerradio, telefoon. In de badkamer is shampoo, conditioner, showergel, shaving cram, bodylotion en handsoap. Goed geregeld. S ochtends van 6 tot half 9 ontbijt, ietwat vroeg beeindigd maar mee te redden en volledig ontbijt. Wij raden het zeker aan. We verbleven in een twee persoonskamer in het b-block.
""Beoordeeld door een gast van Hotels.com op 22 apr, 2010
Zeer ruim appartement.
Ligging.
Shangri-La Hotel, The Marina bevindt zich in het centrum van Cairns. dit hotel is een op zaken ingestelde accommodatie in de buurt van Cairns Regional Gallery, Cairns Convention Centre en Cairns Rainforest Dome. In de buurt bevinden zich ook Reef Teach en Cairns Esplanade.
Hotelvoorzieningen.
Shangri-La Hotel, The Marina heeft een buitenzwembad, een spabad, een sauna en een fitnesscentrum. Dit hotel met 5 sterren beschikt over bedrijfsvoorzieningen waaronder een businesscentrum, vergaderruimtes voor kleine groepen en een limousine- of autoservice. Dit hotel in luxe stijl biedt diverse eetgelegenheden, zoals een restaurant, een koffiegelegenheid, een bar aan het zwembad en een bar/lounge. Gasten kunnen tegen betaling gebruikmaken van een pendeldienst van en naar het vliegveld. Gasten /em> kunnen tegen betaling parkeren.Het personeel kan op verzoek een huwelijksservice, evenementencatering, bedrijfsgerelateerde dienstverleningen en hulp bij excursies regelen. Extra voorzieningen zijn onder andere een kinderzwembad, een spaservice en een conciërgebalie.
Hotelkamers.
Shangri-La Hotel, The Marina heeft 256 kamers met airconditioning die zijn voorzien van kluisjes in de kamer (voor laptops) en een minibar. Elke kamer heeft een balkon met uitzicht op de oceaan, de zee of de stad. Elke 42-inch lcd-televisie wordt geleverd met premiumkanalen via de satelliet, een videogameconsole en films tegen betaling. Elke accommodatie beschikt over een bureau, een gratis krant en een telefoon met directe buitenlijn met voicemail. Snel internet (draadloos of via de kabel) is gratis beschikbaar. Alle bedden hebben luxe beddengoed. Alle kamers hebben een afzonderlijk zitgedeelte. Elke kamer heeft een koelkast en koffie/theevoorzieningen. Elke badkamer is voorzien van een afzonderlijk bad en een afzonderlijke douche, een telefoon, kamerjassen en designer toiletartikelen. Extra voorzieningen zijn onder andere pantoffels en een haardroger. Daarnaast zijn op verzoek voorzieningen beschikbaar zoals een turndownservice, massagebehandelingen op de kamer en een telefonische wekdienst. Een huishoudservice is dagelijks beschikbaar.
Afhankelijk van het beleid van het hotel kan voor extra personen een toeslag in rekening worden gebracht.
Voor incidentele kosten zijn een erkende foto-identificatie en creditcard of borgsom in cash bij inchecken vereist.
Speciale verzoeken kunnen, mits beschikbaar, bij inchecken worden voldaan. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
**Mogelijk zijn deze voorzieningen alleen in bepaalde kamers of units beschikbaar. Voor sommige voorzieningen kunnen extra toeslagen worden aangerekend.
Shangri-La Hotel, The Marina heeft een restaurant ter plaatse. Een 24 uursroomservice is beschikbaar.
De locatie beschikt over een buitenzwembad, een kinderzwembad en een spabad. Overige recreatieve voorzieningen zijn onder andere een sauna en een fitnesscentrum.
Onderstaande recreatieve activiteiten zijn ter plaatse of in de omgeving beschikbaar. Hiervoor kunnen tarieven gelden.
De volgende tarieven en borgsommen worden op het moment van de service of tijdens het inchecken of uitchecken door de accommodatie in rekening gebracht.
Bovenstaande lijst hoeft niet volledig te zijn. Tarieven en borgsommen zijn mogelijk exclusief btw en kunnen aangepast worden.
Afhankelijk van het beleid van het hotel kan voor extra personen een toeslag in rekening worden gebracht.
Voor incidentele kosten zijn een erkende foto-identificatie en creditcard of borgsom in cash bij inchecken vereist.
Speciale verzoeken kunnen, mits beschikbaar, bij inchecken worden voldaan. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Cairns, de toegangspoort tot het tropische North Queensland, is één uur varen van 's werelds grootste koraalrif, het Great Barrief Reef, en 100 kilometer van de regenwouden van Daintree en Cape Tribulation, die op de Werelderfgoedlijst staan. Cairns zelf heeft veel dinermogelijkheden, de Flecker Botanic Gardens en prachtige stranden, maar vanwege de kwallen moet je binnen de omheiningen van het net zwemmen. In de omgeving kun je uitstekend golfen, raften, duiken en snorkelen.
alle hotels in Cairns bekijken"Shangri-La in Cairns, goed gelegen oase"
We hadden dit hotel gekozen op basis van erg aantrekkelijke foto's, die luxe beloofden voor een interessante prijs. De grote lobby leek wat gedateerd, vonden we eerst, een beetje seventies, en we zagen een luchter die stuk was... dus vreesden we dat het hotel vergane glorie was. Tot we de kamer zagen: ruim, aangenaam, stijlvol ingericht; schitterende […] badkamer (badjassen en pantoffels ook altijd prettig!)... Bovendien was het personeel enorm vriendelijk, zowel aan de receptie als het kamerpersoneel. Elke avond kwam iemand om een uur of 6 vragen of ze ons bed moesten klaarmaken voor de nacht. 's Morgens lag de krant voor de deur. Je kan ook geen betere locatie wensen: de marina, van waaruit iedereen naar het barrièrerif vertrekt, ligt als het ware aan de achterdeur. We hadden ongewoon slecht weer in Cairns - 4 dagen regen tijdens 'the dry season"- maar ik had me geen betere plaats kunnen voorstellen om die dagen door te brengen. Lees meer
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"PIER"
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Very good..only complaint was there was no staff at breakfast to take us through to be seated and that then continued with no one serving us even when they were made aware that we were there, but did make sure to come and get us to sign for breakfast bill, so felt service was quite poor.
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"Shangri la cairns"
We visit cairns 2-3 times a year and stay some where different each time. (experience) from now on we will only stay at the shangri-la, it was such a Pleasant place to stay, the staff were warm and friendly and we felt like we were saying good bye to friends when we left. We also thoroughly enjoyed the horizon room and meeting the lovely guest, that […] we now call some our friends. Thank you hotels.com for such a great deal and introducing us to our new found friends... Gay friendly Lees meer
"Not the greatest"
Stayed at over a dozen hotels in the last 3 months and this one was the worst in class. Very tired hotel, badly designed, Staff were friendly but that's about it Save your money - pitch a tent.
Great location but not up to the standard of other Shangri- La hotels. The bedrooms need modernising and the Horizon Club looks more like a cafe.I would rate this hotel no more than a 4 star hotel---certainly not 5 star.
"very nice hotel, but i won't call it 5 star"
We got very good rates with hotels.com, very clean rooms, quiet and convenient location, especially being located at the pier complex. I won't compare it to other shangrilla hotel with 5 star as its interior is old, but kept in good comdition.
"Shangri La Moments"
While the hotel facilities are lovely and impeccably maintained, it is the wonderful staff who help any guests in their charge leave at the end of their stay with fond memories of many special pampered moments. We upgraded to a Horizon Club room on check-in for a modest fee per night. With that we were given a larger room with a bay view (spacious […] and lovely with a balcony). In addition the upgrade also included a buffet breakfast for two, and complimentary evening (5-7 pm) cocktails and hors d'oeuvres buffet. The Horizon rooms are located on the second floor. It includes a complimentary Business Centre to access the internet and print and fax documents, as well as the Horizon Club lounge. You more than get your money's worth with the upgrade and I highly recommend it. The hotel's location is ideal. Easy access to the marina where Great Barrier Reef tours depart from (200 meters) and a 5 minute walk to the downtown shopping area and restaurants. For a first rate hotel experience in Cairns, this hotel delivers. Lees meer
"Shangri La Cairns"
What a great hotel. Amenities are fantastic. The staff are very friendly and 'down-to-earth'. The location is beautiful with several cafes and restaurants 30 seconds away. A place to feel special. I enjoy my stay each time I visit.
"The Best Place to Stay!"
Hotel is beautiful, staff from top to bottom and every where in between is prompt, polite and helpful. Wonderful service. Really enjoyed the Horizon Club, great value. Free wifi and printing, computer access, breakfast and evenign drinks and canapes included. Staff is very attentive to all guests. Wouldn't stay anywhere else in Cairns!
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Great staff and rooms
"The Shangri La Hotel in Cairns"
We had a very enjoyable stay! We had a lovely Harbour View and the staff were all very friendly! We would definitely stay here again!
"The Shangri la Hotel in Cairns"
It's a nice hotel that's right next to a shopping center. It's a bit of a walk from parts of the city though close enough to the Esplanade where all the restaurants are. Cairns is very backpacker heavy so the Shangri la stands as one of the few and best hotels in that area. Overall, if you're looking to just kick back and relax with less crowds and […] noise then the Shangri la is the right place to be. Lees meer
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"only the one night!"
An excellent hotel, super service and great location. Just wished we had been staying for longer than the one night.
"Shangri - La, Cairns - Luxury in Cairns heart"
We were incredibly happy and very spoilt during our stay at The Shangri- La in Cairns. We spent four nights in one of the Horizon Club rooms where we were indulged in great views, exceptional comfortability, daily newspaper, massage vouchers, and complimentary buffet breakfasts, dinners and drinks. The staff were always too happy to help and the hotel […] is situated in the perfect spot of Cairns to never be too far away from anything. All in this hotel is 10/10 for us! :) Lees meer
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"Shangri-La Cairns - simply fantastic!"
We originally had one night booked but ended up staying two as the place is just wonderful. We booked the Horizon Club suite/room which was one of the largest hotel rooms we have ever stayed in (the bathroom was amazing), the room was very well appointed and the Marina view lovely. I cannot praise the hotel and staff enough; all were so helpful and […] professional and provided a real 5 star experience. It was our anniversary so the hotel provided free of charge a bottle of sparkling white wine and chocolates on arrival, what a lovely surprise. Definitely go for the Horizon Club floor as the lounge has a great hot breakfast and a full bar (included) from 5pm to 7pm with snacks. Tip: if you have a car just use the valet as it works out cheaper than parking in the Marina carpark yourself. The hotel is right on the water (Marina) and is located a short walk from the Esplanade shops and markets, and is right near the boat wharves for tours- very convenient. I would recommend this hotel to anyone! Lees meer
"Shangri- La Hotel in Cairns - great location"
We were happily surprised when we found the Shangri- La was located across the main street from the Ferry terminal meaning we had a very short walk to the Great Barrier Reef tour boat departure pier. It is also located at the popular end of the Esplanade near the shops, restaurants and casino. The room on the Horizon Club level was clean, quiet and […] comfortable. The staff were friendly and courteous. We would definitely stay here again during our next visit to Cairns. Lees meer
"Shangri-La Hotel, The Marina Cairns"
We stayed in the Horizon Club Rooms, beautiful views over the Marina and Hinterland. The only issue we had was the first night we were in room 43, this is at the end of a very long corrdor and it was looking at the car park. They were fully booked as we arrived late on a flight, so they moved us the next day to room 19 for our remaining 3 nights. This […] room had a beautiful view of the Marina and everyhing else about our stay was fantastic. the horizon Club breakfast and canapes was excellent and the staff servicing this area were also great. The customer service was excellent in all areas of the hotel. Lees meer
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"Great location for cruises and snorkling!"
Great location! The hotel staff were very friendly from the day we arrived to check out time. The hotel room was very nice, plenty of room with a balcony. The hotel was within walking distance to the boat tour docks to the Great Barrier Reef. We had great weather and snorkeling was fantastic which we booked through the hotel concierge. The concierge […] also told us about a very reasonable flat rate charge to launder all of our essentials which wasn't posted in our hotel room. It saved us spending hours at a laundro-mat so we could simply enjoy ourselves. Lees meer
"Shangri-La Hotel, The Marina"
Would not recommend this hotel for a luxury getaway. No WOW factor that you get on arrival at other 4/5 star hotels. However exceptional service by Staff and cleanliness of rooms was very good.
"Perfect base for reef and relaxation"
A wonderful three day splurge here with my boyfriend after two weeks of hostels. The staff were beyond accommodating, the location was literally next door to the Esplanade with the lagoon and nice restaurants and the reef fleet terminal, and the rooms were incredibly comfortable. We were very happy here!
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"Shangri-La Marina Hotel in Cairns"
Convenient location at the Marina, away from the noise of downtown Cairns but an easy walk. Staff was great, bed was perfect/comfortable.
"Shangi la Marina Cairns"
Location superb . The hotel could do with the corridors to the bedrooms being vacuumed everyday.They were never hoovered the four nights we stayed there. The corridors could also do with a lick of paint. The decor is also of substandard of the shangri la chain of hotels.
"Good choice"
Excellent location,warm and friendly staff,tourist desk advice is good, sure will be back next time.
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"Shangri-La Cairns Marina, Australia"
This hotel is in a great location for Great Barrier reef tours (reef fleet terminal is right next door), walking along the coastline board walk and enjoying the downtown shopping and entertainment district. Staying this close to town and using hotel pickup for some of our tours allowed us to not rent a car for the week we were there. As to service, […] I left a jacket in the closet when we checked out and they arranged to send it to the airport in a cab so I could have it for the remainder of my trip. Very helpful! Lees meer
"Shangri-la in Cairns - fantastic in all respects"
We cannot fault the Shangri-la in any way, that is why we have stayed there twice and will do again next time we go to Cairns. It is beautiful in every respect - position, view, service, cleanliness etc etc.
"Just perfect! So much space..."
After 14 days of travelling in our caravan we were looking for something really special for the end o our trip. This hotel was just perfect and fulfilled all pur dreams. A very spacious room with a great bathroom - everything clean and perfectly arranged.
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"Shangri La Hotel, Cairns"
For a 5 star hotel, it was disappointing. Whilst it was clean it looked very tired and in need of refurb.! Room service was slow. We waited an hour for teabags and when they arrived we were allowed only 2 which were Japanese and tasteless! The position of the hotel is wonderful with an ocean view from most rooms and only a short walk to the centre of […] town. Lots of restaurants to choose from - medium priced up to expensive., and quality is very good. We decided not to eat in the hotel and a breakfast cafe very close by was excellent value, with good service and friendly staff., situated right on the Marina and handy for the boat excursions. We would revisit the hotel but only for a short stay as we expect more from 5 star rated accommodation. Lees meer
"GOOD DEAL."
EXCELLENT LOCATION. CONTEMPORARY STYLE DECOR. FRIENDLY STAFF. GREAT DEAL FOR THE PRICE. VERY CONVENIENT LOCATION FOR EVERYTHING.
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"Shangri_La"
Shangri_La hotel the world famous, the room is not fancy, it is not the matter of the staff attitude or any thing it just not so updated . the TV was not the kind of stuff that people expect for the price, I assume this hotel is the most expensive hotel in the town but not so advance in tech wise, yet the view was awesome the view of sunset were some […] thing we could remember for life. We stayed there for honeymoon trip and we certainly had very romantic time there. the location of the hotel were very nice but we have lost inside the hotel many times. (the hotel itself is very big in size and we actually had to take elevators two times to get to our room ) I wish they had more updated electronics and furnitures and bedcovers Lees meer
"Nice Hotel in the marina"
Nice hotel and great location. This was right after a cyclone had gone thru the area (six days later). Everything was up and running. Food and drinks were available as if nothing hadhappened. My TV rermote did work, but a tech guy fixed the remote/Tv problem quickly.
"Hotel is perfectly located in Cairns CBD"
This hotel is perfectly located in Cairns. Right next to the hotel is a very nice swimming lagoon and sits across a casino from another corner. There are so many restaurants and cafes nearby. The best part about the hotel location is that it is right next to the Reef Fleet Terminal (where all the Great Barrier Reef tours start out). The hotel rooms […] are definitely outdated like another review mentions, but overall this hotel is nice. Lees meer
"Terrific hotel in a lovely location"
Big, clean room, with large couch, desk and TV. There's an iron/board and hair dryer. We stayed three nights (broken between a one and two-night stay), as we had a reef live-aboard night in between (the hotel kept our big luggage for us during our live-aboard night). This was perfect because we only had to deal with small bags for the reef trip and […] the location of the hotel is just a short stroll to the marina from where our boat departed/arrived. Location is great as there are many dining options (though most are upscale and sit-down) within a short walk along the board walk. Only downside to this hotel was a musty smell, particularly in the hallway, but also a bit in the room. However, this may be an issue for all hotels in this humid, tropical area. We really appreciated the free internet, which was not a common amenity in most Australian hotels. You typically have to go to a library or McDonald's to get free internet/WiFi. Front desk staff was extremely friendly and helpful all-around. Lees meer
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