Verzamel 10 nachten en ontvang er 1 gratis*!
Catalina Hotel & Beach Club ligt in de buurt van het strand in South Beach in Miami Beach, dicht bij New World Symphony Park, Miami Beach Botanical Garden en Lincoln Road Mall. In de buurt liggen ook Art Deco Welcome Center en Park Lummus Beach.
Catalina Hotel & Beach Club heeft 2 buitenzwembaden. WiFi is gratis beschikbaar in gemeenschappelijke ruimtes. Dit hotel met 3,5 sterren beschikt over zakelijke voorzieningen zoals vergaderruimtes voor kleine groepen en een limousine- of autoservice. Dit hotel biedt diverse eetgelegenheden, zoals 2 restaurants plus een koffiebar/café, een poolbar en een bar/lounge. Extra voorzieningen zijn onder andere een dakterras, een spa en meertalig personeel. Gasten kunnen gratis gebruikmaken van een luchthavenshuttle (op geplande tijden). Dit is een rookvrije accommodatie.
Catalina Hotel & Beach Club heeft 190 kamers met airconditioning die zijn voorzien van een minibar en een kluis. Alle bedden hebben een Tempur-Pedic-matras met luxe beddengoed. Gasten hebben gratis WiFi op de kamer. Elke 27-inch plasmatelevisie heeft kabelzenders. Elke badkamer is voorzien van een douche, badjassen, designer toiletartikelen en een föhn. Extra voorzieningen zijn onder andere openslaande ramen en een wekkerradio. Bovendien kun je op verzoek gebruikmaken van hypoallergeen beddengoed en een telefonische wekdienst. Een schoonmaakservice is dagelijks beschikbaar.
Afhankelijk van het hotelbeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je in het geval van incidentele kosten een erkend identiteitsbewijs en een creditcard voor te leggen.
Speciale verzoeken kunnen, indien mogelijk, bij het inchecken worden ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
**Mogelijk zijn deze voorzieningen alleen in bepaalde kamers of units beschikbaar. Voor sommige voorzieningen kunnen toeslagen in rekening worden gebracht.
Ter plaaste zijn 2 buitenzwembaden.
De onderstaande recreatieve activiteiten vind je op de locatie of in de directe omgeving. Mogelijk zijn toeslagen van toepassing.
De onderstaande kosten zijn, tenzij anders vermeld, niet inbegrepen bij het kamertarief. Als ze niet zijn inbegrepen, dan worden ze door de accommodatie in rekening gebracht tijdens check-in of check-out. Kosten kunnen wijzigen op basis van de verblijfsduur of het kamertype. Deze accommodatie brengt de volgende zaken in rekening:
We hebben alle kosten die de accommodatie aan ons heeft doorgegeven hieronder vermeld. Toch kunnen deze kosten variëren, bijvoorbeeld op basis van je verblijfsperiode of het geboekte kamertype.
De accommodatie kan de volgende toeslagen en borgsommen tijdens de serviceverlening, bij check-in of bij check-out in rekening brengen:
De bovenstaande lijst is mogelijk niet volledig. Tarieven en borgsommen zijn mogelijk exclusief btw en kunnen wijzigen.
Gasten dienen een geldige creditcard te vertonen bij het inchecken aan de receptie.
Afhankelijk van het hotelbeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je in het geval van incidentele kosten een erkend identiteitsbewijs en een creditcard voor te leggen.
Speciale verzoeken kunnen, indien mogelijk, bij het inchecken worden ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
South Beach, dat ten oosten van Miami Beach ligt, heeft hoogbouw en zandstranden, en is een stad van luxe en ontspanning. U kunt dankzij zo'n beetje het warmste weer ter wereld dagen aan zee doorbrengen, winkelen op zoek naar designerartikelen, en dineren in restaurants die beïnvloed zijn door de Zuid-Amerikaanse en internationale keuken. Bij zonsondergang komt te stad tot leven. Het nachtleven in Miami is ongekend.alle hotels in Miami Strand bekijken
"Toplocatie maar hotel voor uitgaansleven"
Het was een superlokatie precies een straat na Ocean drive. De kamers waren klein. Het is geen hotel voor gezinnen.Geverifieerde Hotels.com gastenbeoordeling
Een leuk modern ingerichte hotel. Genoeg leuke shopping en uitgaan gelegenheden. Wel een erg druk hotel met veel muziek! Ook dat geeft weer sfeer!Geverifieerde Hotels.com gastenbeoordeling
"En warme jas"
The atmosphere of this hotel felt warm and cozy, we loved the style of decoration. Good food. Very helpful staff. The room with 2 double beds was big enough for us to stay with our 2 teenage children. It is just steps away from beach, restaurants and shops. It was all we needed. We would come back here.Geverifieerde Hotels.com gastenbeoordeling
"awesome staff. beautiful rooms"
When I arrived at the Catalina it was too early for check in but Tyrel did everything he could with the exception of giving me a roon key. He said he would call my cell phone when my roon was ready. After a coupke hours shopping on Lincoln road I returned and Tyrel saw me, recognized me, and handed me my keys. The room was beautiful. Spacious. Inviting. […] Cozy. Incredible. We will be back. Loveeeeddddd it Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there tia, There is absolutely nothing that we love to see more then an amazing 5 STAR REVIEW!!!!!!!!!!!! We are always willing to accommodate our guests with an early check in if we have clean/ready rooms available. I see that you were content with your room and the lovely service that Tyrell our Concierge provided you with! We can't wait to have you stay with us again!
"Terrible-don't waste your time or money"
My friend and I stayed at the Catalina last weekend and had a terrible experience. Upon arrival they said they didn't have our reservation saved and doubted we were at the right hotel even with our confirmation email from hotels.com- then they made us wait 2 hours past check in for a "nicer" room. This nicer room was located in the second building. […] It was on the first floor and shared a wall with the bar open 24 hours a day and the other wall with windows look directly out to the patio where people were eating, making it impossible to open your curtains. When we asked for a room changed they said they were booked up and apologized but couldn't help us. The noise from the bar was incredibly loud all night but not as bad as the sound of dishes and cutlery at 6am-it felt like there was a table of 10 eating in our room. The bathroom had not been cleaned, and smelled of bleach and chemicals. The dim lighting of the room masked the layers of dust and grim-it was unlivable. On the day we checked our we had someone knocking on our room at 11am to the minute kicking us out of our room. When we went to the front desk they told us they weren't able to give us the total of our bill and asked us to off the top of our heads tell them what expired snacks from the mini bar in the room that had been consumed-none. All in all-don't stay here, it's worth it to spend a little more money and stay somewhere that's clean with good service. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening KP, Thank you for taking the time to write a review to relay us your recent experience at The Catalina Hotel. I apologize that your reservation was not set in our system. Perhaps there was an issue when you booked with Hotels.com and they made a mistake. I am sorry that you were not given the room that you had originally booked. Our housekeeping staff deep cleans the rooms and bathrooms every day and each room is inspected by a supervisor before checked off. I am sorry that you felt as if you bathroom was not cleaned. I will definitely make sure to inform the Director of Housekeeping this comment. We do like to keep the rooms a bit dark and relaxed. We do offer extra lamps for those guests who would like more lighting. Though situations like yours are rare, it is something we must always be vigilant about as we continually try to enrich your stay with the best boutique experience. The next time you're back in town, I would love the chance to personally make sure your stay with us is an all-out success.
Right in the thick of things. Management was very friendly as were the hotel staff. They are affiliated with both hotels on the right and left and you have access to their facilities.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello lisa, We absolutely love to see when guests have provided us with their feedback, and it's a lovely 5 STARS!!!! :) Thank you for sharing with us! I am glad that you had a great time with us! Our team works hard to make sure that each and every guest is well taken care of and it having a great time! We are indeed a 3 building hotel and depending on which room type you have booked determines the building you will be in. Each building has their own personality and style to them, and we are sure that you loved them all and what they have to offer! Please come back for another memorable time! :)
"Surprise Upgrade to the Riviera!"
Upon arrival at the charming and festive Catalina Hotel I was told there had been a problem with our room and that we had been upgraded to their nearby 4 star "sister Hotel", the Rivera. After a complimentary drink and a brief shuttle, we settled into our beautiful, immaculate, modern room with a balcony, spacious enough for two chairs and a small table. […] I love a nice balcony. The 3-building Riviera, beautifully and whimsically decorated, w/an open-air lounge between bldg's 2 & 3, a preference for 40's and 50's standards and swing music piped throughout (LOVED THAT), a pleasant poolside continental breakfast in bldg 1, one block away from busy Collins Ave., was an ideal and welcome surprise. Service was good and quick. Everyone was polite and helpful, and I didn't want to leave. We stayed in building 2, sorry I never made it to the roof, but it looked quite inviting. My only issue was the live jazz Happy Hour in the open-air lounge, and that was only because I didn't like the band. Overall, The Riviera is a winner! Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Allen W, There is absolutely nothing that we love to see more then a lovely 5 star review!!! :) I am glad that we were able to upgrade you to Riviera Suites due to an issue with your room. Riviera is such a wonderful property! I am content to know that you were satisfied being moved, although you had booked at The Catalina. We would definitely love to have you stay with us again in the near future! We hope to see you soon!
Super value for little dinero!!!Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening Chas, We value all of our guests feedback and would like to thank you for sharing yours with us! We do offer unbeatable prices with a load of amenities to go with. You can't beat it! Come back soon! We would love to have you!
"a great place to stay"
Great place - no complaints!Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Brenda, Thank you for choosing to stay with us and providing us with your lovely feedback! I am extremely glad that you had such an awesome 5 star stay with us! Please come back for another memorable time! :)
"Close to must see sights and fun"
We really enjoyed the DJ and music. My grandson had a ball!Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there A Rogers, Thank you so much for your wonderful feedback! We are extremely glad to read that you and your grandson had a great time with us! We have a different genre of music spun every night by our DJ! We content to know that you enjoyed it! :) Please come back soon!
"Cleanliness of room"
The bathroom was not properly cleaned. The bathtub was clogged and the water would not drain.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello K, Thank you for sharing your feedback with us, and all of our future guests! I am sorry to read that the bathroom was not clean enough for your standards. Our housekeepers deep clean the rooms and bathrooms before turning it over to each guest. Unfortunately we do not offer bathtubs here at Catalina, but perhaps you were talking about the drain of the shower. If we were aware of this at the time that you were staying with us, we would have definitely resolved this issue immediately! I apologize that you did not have an amazing time while staying with us!
This hotel is in extreme need of attention. The smell in all 3 buildings was horrendous. The carpet, walls, elevators, stairwells were severely worn and dirty. The room itself seemed to be generally clean but the curtains and pillows all had stains that looked like bodily fluids. The hallways were dark, dirty and smelly. Then there seems to be this […] scam of sorts that they run with checking in early. We got there around noon and I asked if the room was ready. They told me I couldn't check in until 3. I said ok does that mean the room isn't ready?? No the room is ready but if you want to get in early you have to pay $30??! I have never ever been in a hotel that charges you to check in even when the room was ready. Then she proceeds to tell me that if I wanted to upgrade to a suite I could pay $40 for the upgrade and they would forego the $30 early check in few?? How nice of them(sarcasm) I did choose the upgrade because we were tired and wanted to just get in and get a shower from traveling. I'm actually glad I upgraded because I can't imagine for one second what a regular room looks like if the suite was not good. I read these reviews all the time and wonder if people are just being picky. Let me tell you. I am the most laid back person there is. This place is disgusting. The only decent thing is location. Don't stay here!!! Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening Marsha, We value all of our guests feedback and would like to thank you for sharing yours with us, and all of our future guests! We are working on putting in new carpeting but taking small sections at a time, as we do not want to inconvenience our guests. Our sheets, and pillows are deep cleaned before turned over to another set of guests. We do indeed keep the hallways and rooms dark and relaxed. If you would like to check in early before 12 then there is a charge. We are in the middle of renovating certain parts of the hotel. We take our guests comments very serious and though it pains us to hear your experience with us wasn't positive, we see every opportunity as a chance to learn and to grow.
"Hidden costs at Catalina"
Nowhere to park, so get ready to pay 35.00 per day for parking plus the expected tip every time you get your car. A bizarre 15% gratuity on all food services, then when the bill comes there is an ADDITIONAL Tip spot for the people that did not read the fine print. Plus a 15.00 Dollar Resort fee plus taxes. Basically your 100 quote turns into over 150 […] plus food and 18% on top of that. Poor management, great front desk guys, good food, but pricey. I recommend another hotel as I was mostly disappointed by the maintenance and overall feel of the facility. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening kevin smith, We value all of our guests feedback and would like to thank you for sharing yours with us. Unfortunately parking has always been an issue here on South Beach, which is why we offer valet parking for $35 per day. Though it is not mandatory, you have the option to use it or park in one of the nearby garages or lots. The percentage of gratuity that is included on each bill is definitely not mandatory. You can simply cross it out and place what you feel is desired. We do indeed charge a $15 resort fee per day which includes all of the amenities that our guests love to enjoy- R/T shuttle from MIA, cocktail hour from 7-8pm, beach cruiser bicycles, WiFi, 2 beach chairs at beach club with towels.
"Enhanced my trip to Miami!"
I love this place!!!! Service from the minute we stepped out of the taxi was phenomenal!!!! The bellman, the concierge, the maids, the waitresses, the bartenders & pool boy were all 100% professional and accommodating!!! The food was amazing! The vibe in each building changed everynight which was nice. I would definitely recommend the Catalina Hotel […] to anyone looking to enjoy the Miami experience. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening Shannon, There is nothing that we love to see more then a lovely review with 5 stars! Thank you for sharing yours with us and all of our future guests! I see that you were provided with outstanding service by our team from the moment you entered the premises! :) The food at both of our restaurants are absolutely great and reasonably priced, with large portions. Please come back for another memorable stay!
"Very close to the beach"
The hotel is easy to find, parking the car is not possible at the hotel. We liked staying.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there, Thank you for sharing your feedback regarding your recent stay with us on Hotels.com! Unfortunately we do not have space to park cars at our hotel. We do offer valet parking that is $35 per night with as many in's and out's as you'd like. There are also other options around the hotel such as municipal parking, garages and lots. None of these are as safe nor as convenient as valet though. I am glad that you enjoyed your time spent with us!
"convience and comfort"
overall was comfortable and clean with the exception a few tiles broken and couple of insect. ABSOLUTLEY NO BED BUGS YESSSS....BED WAS VERY COMFY....Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening Cynthia P, Thank you for the time that you took to provide us with your honest feedback! We are grateful to know that you had a clean and comfortable time while staying with us! Were you able to inform us about the broken tiles that were in your room? We advise all of our guests to keep their windows or balcony doors shut at all times. This is the only way for critters to get into the room. I apologize greatly that you had a couple. I see that you were very satisfied with our beds. We only use the best mattresses and they are Tempur Pedic, and they do not host bugs, so you will never find bugs in our beds. :) We hope that you would stay with us again in the future!
Rooms too small, just 200 sqft and the Sushi restaurant on the ground floor stinks and pollutes the building Bathroom shower sprays very little water, no bath tub to relax, Location is good. Staff very not very friendly. I would try another hotels and spend little more to get the best out of my stay I paid $106 per night Not worth itGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there Sandy, Thank you for your honest feedback! I am terribly sorry that you booked a room smaller then what you would have liked. We are indeed a boutique hotel therefore our rooms are smaller then your average hotel room. We do offer rooms that are larger though, for those guests who would like more space. Kung Fu Kitchen & Sushi provides delicious food and it does indeed have a smell of Japanese food inside the lobby area. We don't advertise that we have bathtubs in that building, but if you wanted a bathtub you were able to have requested one, in another building. Our prices are unbeatable for all the that we offer, but I apologize that we were not the hotel for you.
great to have transfer from airport.. hard to find this service . offered coupons for 2 for one drink to get settled in. would be happy to book here again.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon Kim, We value each and every one of our guests feedback, and would like to thank you for the time you took to provide us with yours! We do indeed offer complimentary R/T transportation from Miami International Airport, along with many other great amenities! We apologize that you found it hard to find the shuttle. On our website we clearly provide you with the exact pick up location to avoid troubles or confusion. We would love to have you stay with us again in the future!
"Fun, but damp and smelly"
Rooms and halls very dark, damp and wet smelling! We also had two cockroaches in our room:-( Other than that, fun hotel, easy going (almost too much!) staff. Maxine's was great though.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there Amy, Your feedback is appreciated! Thank you for sharing it with us! We do like to keep our rooms a bit dark as well as the hallways. We seem to find it very relaxing. We are currently in the process of changing the carpets but are taking a few sections at a time. We don't want to inconvenience our guests by our construction. I am terribly sorry about the cockroaches in your room. We do advise our guests to keep their windows and balcony door shut at this time of the year. It's our rainy season and unfortunately these critters are just looking for a cool spot to be.
"Great hotel for social people, convenient too"
Multiple restaurants/bars, Free happy hour, DJ's inside, outside and at pool. Cute decor. Cute rooms. In South Beach, a couple blocks from the beach with free beach cruisers. Not enough outlets or bathroom space in the room. No screens on the windows or bathroom fans so it was very humid and there was no vanity area. Very dim lighting. Overall its great […] but for girls who like to get dolled up its not set-up right. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon Jes, There is absolutely nothing that we love more then positive 5 STAR FEEDBACK! We do have 2 restaurants on deck and 4 bars including the rooftop pool bar. I see that you were able to take advantage of the complimentary cocktail hour. :) I am glad that you were content with the room and our decor. We like to take a unique funky route when it comes to decor. We are a hotel for those people who want to have the real South Beach experience, and have a great time!
"Can't really beat it for the price"
The staff was incredible, room was teensy, but what can I expect for the price in sobe? It was clean. It had a bed. It had FREE happy hour. The rooftop pool of Dorset was pretty amazing. You feel as though you've caught on to a secret getaway amongst the madness of the beach. All in all a good stay.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, Thank you for the time that you took to provide us with your honest feedback. I am glad that you were given wonderful service by our staff. I see that you booked a room that was smaller then what you really needed. Perhaps the next time you stay with us you can book a larger room that has more space. We do indeed offer a complimentary cocktail hour from 7-8PM nightly at every bar. The rooftop pool is great and is a perfect spot to soak up the summer sun while sipping on your favorite cocktail! Please come back soon!
Hubby & I stayed 3 nights. First day shower water runs all over the floor & into the hall, that explains why the floor feels like it is about to give way. Asked for extra towels for next time, didn't get any but housekeeping put up a shower curtain, problem fixed, why wasn't it there in the first place? Room dark but some off the globes were blown so […] that could be why. If you are asking concierge to book any tours triple check the time or you may miss the tour or be standing around for an hour or more than you need to. Location is good but quite noisy, I was glad we didn't have a room at the front of the hotel. Meer infoGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there Cathie, Your honest feedback is very much appreciated! Thank you for taking your time to share it with us! We are currently working on adding shower curtains to all of the bathrooms. We like to keep the rooms a bit dark and relaxed. I have informed the General Manager that all housekeepers need to be checking the lamps and bulbs to make sure that each and every one is in tact. I apologize about that, that is definitely a mistake on our end and we are working to tackle all of these mistakes. In regards to the tours sometimes the tour companies come later then they are supposed to. If they are waiting for other guests it causes them to be late picking up our guests.
Pics look a lot better than in person.. Most of the staff rude . It's nice it has two pools and one with a bar on the roof, renovated rooms are ok but the ones that are not are very bad.. Also very bad smell coming from bathroom and shower ..Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, Thank you for taking your time to provide us with your honest feedback! I am sorry that you found the pictures to look better then in person. I wish that you could have been more descriptive as to which of our staff members are rude so that I could have addressed the issue more accordingly! I see that you were able to use both of our pools and enjoy the bar. We are working on renovating all of the rooms, but taking it one step at a time as we don't want to inconvenience any of our guests. I will inform the General Manager about the smell that you experienced in the shower.
"Had great time"
Arrived at mia at 1:35 after getting luggage we only had to 5 mins for hotel shuttle. Shuttle driver was reckless felt like I was on a roller coaster. Besides that staff was friendly and helpful. It was my first time in sobe and it was wonderful. Would definitely stay again.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon mjae, Thank you for your amazing 5 STAR FEEDBACK! There is absolutely nothing that we love seeing more then a review such as yours! :) I have informed the Transportation Manager about your comment regarding the shuttle driver being reckless. This is unacceptable and she will definitely tackle that! I am glad that you were content with the service that our team provided you with! We hope to have you stay with us for a second time! :)
"Fair hotel in a great area"
Although the hotel is located close to the beach and Lincoln Rd Mall there is a downside to this hotel. No repsonse was received from an email inquiry I sent two weeks in advance.Collins Rd is under sonstruction for the next year and it makes for dusty, dirty conditions on the road. The shuttle schedule is limited and when unavailable, your only option […] is to call and pay for your own taxi. The local shuttle is good, however there is limited availability. The bicycles are great to rent and ride the boardwalk along the water. The rooftop pool is unclean and the groundfloor pool is surrounded by large trees that limits the amount of sun on the deck. After getting our tickets for the beach chairs at the hotel, we walked to the beach only to find no attendant and all the beach chairs tied together. We used onld ones that were not locked and helped ourselves. So, for the price you pay here, it is definitely not worth the time, effort or cost to stay here. Meer infoGeverifieerde Expedia gastenbeoordeling
the hotel was clean and i felt safe. the happy hour was great and the bartender Jade is fantastic. However, we had a problem with the AC in our room, the drain in the shower was clogged, and the hotel had a weird smell to it. There are not ice machines on every floor and you need to call for ice, which we had a problem getting. We ended up just bringing […] our ice bucket down to the bar and asking them to fill it because the ice would never come when we called. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there, Thank you so much for the time that you took to provide us with your honest feedback! I am very glad to read that you were content with the cleanliness of the hotel. All of our guests love our complimentary cocktail hour from 7-8PM, and Jade is an amazing bartender!!! I am sorry that you had an issue with the A/C in your room, along with the drain in the shower. I have already informed our Director of Housekeeping so that they can look into the drainage on each building to make sure that nothing is damaged. We are currently in the process of replacing the carpeting in the hallways which is where the smell that you are talking about is coming from. We notice that guests come in from the beach or from the pool, and they are dripping water. After a while the water starts to seep under the carpet causing this smell. We do deep clean our carpets on a daily basis but we still notice this. This project might take a few days but we are definitely working on it. :) We have limited bellmen that work on assisting guests with their luggage or when they need something brought to their room. Perhaps they were just busy with other guests and this could have been why it took a bit longer for them to attend to your request, but all of our guests requests do get tended to!
"Close to the beach but it smells very bad"
It was horrible. It stinks I have to wear a mask to go out from the room to the street. I can t understand cause I paid 100$ a night. I can t recommend this hotel to anybodyGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, Your honest feedback is valuable to us! I am terribly sorry that you didn't have an amazing time while staying with us! I will definitely let the General Manager know about the smell that you encountered when you were with us. I wish that you could have been a bit more descriptive as to which building your were in, so that she could have addressed the issue directly to where the smell was.
Everything was very nice, good location exellent atentionGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Fio, Thank you for the time that you took to provide us with your honest feedback! I am glad to read that you had a nice time while staying with us, and that you found everything to be good. The location of our property is definitely a plus, as we are just blocks away from all the action that takes place on South Beach.
"Right on collins"
Awefull smell of chlorine...weird sticky floor every time we came back from our day out. Shower was always hot or burning. This is just a place to sleep in, not relax & hang out.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon, Your honest feedback is valuable to us! I will definitely inform the Director of Housekeeping your comment in regards to the smell that you experienced, as well as the stickiness on the floor and the temperature of the water. We have lots of guests that love our property and find it to be the perfect spot to hangout and enjoy their vacation. I am sorry that you experienced a few minor issues. We will address them immediately!
"Very Nice Place! Friendly staff!!"
Nice smelling, friendly staff, great variety of bars and food! Very pleasantly surprised with overall staff friendliness and place!!Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Patrick, I am extremely glad to read your positive review and learn that you had a great time with us! We use Green Tea odor control that smells very fresh. Our staff is great and they are always hard at work to make sure that each and every guest is well taken care of, and is having an amazing time. We have 3 bars and 2 restaurants on board, and both with their distinctive menus and tastes. We hope to see you soon!
Nice hotel, close to the beach, staff is friendly and helpful.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Nelly, Your wonderful positive feedback is greatly appreciated! Thank you so much for taking your time to share it with us! I am extremely glad that you had a great time at our hotel. I see that you were content with everything from the hotel itself, to the location and our staff. Please come back and let us host your next visit to South Beach!
"Nice location, dissapointing housekeeping"
Room was not made/clean two nights, and no new towels provided. Rooms were small, with no space to keep cloth. The hotel is very well located, within walking distance to restaurants, shops and bars and a couple of blocks to Ocean Dr. and the beach. The valet parking is expensive for the type of hotel and would recommend parking at nearby public par […] kings. Meer infoGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon, We value all of our guests feedback and would like to thank you for sharing yours with us! I am extremely sorry to learn that your room was not attended to in 2 days. Perhaps you had left the sign on the door that states that you did not want to be bothered, which in that case the housekeepers will not come into your room. We are indeed a boutique hotel therefore our rooms are smaller then your average hotel room. We do offer rooms of all sizes and maybe the room that you booked was smaller then what you really needed. The location of our property can't be beat. We are in the heart of South Beach and close to all the action, yet away from the noise. The price of valet parking is average for South Beach hotel valet parking, though it is not mandatory. There are several lots, garages and municipal parking around the hotel for you to use.
"Nice location bad smell"
Nice view good size room comfy bed. We celebrated my bday and some needed Rest & relax. We would book this hotel again when we return in a couple yrs. the hotel has 3 buildings all are small but the one we stayed in the one with Maxcines bistro something has to be done about the smell otherwise it's a nice hotel for the price & location.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there RGll, HAPPY BELATED BIRTHDAY!!!!!!!!!!!!!!! Thank you so much for your positive feedback! I am very content to learn that you had a great time with us and that you were content with the room. I will definitely inform the General Manager about the smell in the Maxine building. We are currently working on replacing the carpeting in that building, but is a project that will take some time. Perhaps with new carpeting the smell will disappear. We cannot wait to have you stay with us again!
"Close to the beach...."
The hotel is centered in the middle of all the hot spots, the staff is really friendly and the restaurant downstairs has good food. Overall I would stay at this hotel but I would have been nice if the staff had informed the guest that they provide chairs and umbrella at the beach I ended up paying 39.00 just for chairs and umbrella.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Hina, We value your feedback and would like to thank you for taking your time to share it with us, and all of our future guests!! We are very centrally located just blocks away from all the action that goes on here on South Beach. I am glad that you were able to experience the service from our team first hand. :) Both of our restaurants serve good fresh food, one of them Pan Asian and the other American/ Italian. We provide each and every guest with an informational pamphlet that explains the amenities that are included and a map of the hotel and South Beach.
Cute boutique hotel with convenient location and three attached restaurants. Only a block and a half away from the beautiful beach. While the valet service is $35, the staff is very responsive and friendly. The housekeeping staff were less relational. The room was nicely designed and comfortable, but it smelled damp, moldy and a little dark. Also, there […] was construction next door that started noisily at 7:30 am so we couldn't sleep in or keep the drapes open. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Evening walter b, Thank you so much for providing us with your honest feedback on your recent stay with us! I am glad to learn that you were content with the hotel as well as with the location of our property. We do offer valet parking at $35 per night but it is not mandatory. There are several lots, garages and municipal parking around the property for you to park your vehicle at as well. I will definitely make sure to inform the Director of Housekeeping your comment about the smell of the room. We do like to keep our rooms dark and relaxed. We offer extra lamps for those guests who would like more light. I am terribly sorry about the construction on the property next door. We have mentioned to them to start there construction at a later time. I will make sure to inform them again. We hope that you would stay with us again in the future!
"Good location. Poor service"
Customer sevice is lacking. Staff is kind of rude and not very helpful. Room was small and could use a deep cleaning. Location is good. On and all, room was too pricey for what it was.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, We truly appreciate your honest feedback and would like to thank you for sharing it with us! I am terribly sorry that the customer service that you were given was not satisfactory! If there were names mentioned I would have been able to address this issue fully so that it never happens again. We do have rooms that range in size from smaller ones to larger ones, depending on what the guest is looking for. Perhaps if you decided to stay with us again, you could request a larger room.
Very cool retro hotel. Loved the rooftop pool area. Our elevator was in the Kung Fu kitchen and sushi restaurant and smelled very musty. Would also have been nice to know that your car had to be valet parked for $35/day or park at your own risk in a parking garage 2 blocks away. Very close to shopping and clubs too!Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello there Lix, We are very glad to read your positive feedback! I am content to know that you had a great time while staying with us! Our rooftop pool area is a perfect place to catch the summer rays while sipping on a refreshing cocktail! I will definitely let the Director of Housekeeping know about the musty smell that you experienced in the elevator in the Dorset building. It is not mandatory to use our valet parking, it's optional. There is parking around the hotel as well but not as convenient or as secure.
"good food the beach is very nice on LINCOLL"
IM SATIFAITEGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, There is nothing that we love more then 5 STAR FEEDBACK!! Thank you for sharing yours with us! I am extremely glad to learn that you were completely satisfied with your stay! We hope to see you again, sooner then later! :)
"Hotel was ok, staff was ehhh, location was nice"
This really wasn't that bad. The Lobby stuff was less than friendly. The cleaning staff was amazing. They were will to help with my room key. I originally got the wrong type of room, they called down to the front desk and got it changed. They gave fresh towels right after they cleaned my room and I dropped a full 2 liter bottle on the floor, spraying […] it everywhere. The room was nice, the view was a wall, but I didn't go to see out of my room. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon, Thank you for taking your time to post your honest feedback on Expedia.com for all of our future guests to read! I am terribly sorry that the staff in the lobby was less than friendly. If you would have provided us with names of these individuals we would have been able to address this issue appropriately. I am glad that we were able to accommodate you with the correct room. We all make mistakes and I am sorry for that inconvenience. We hope that you would come back and stay with us again soon!
"Location to Convention center & beach was perfect"
Overall the hotel was nice. Service was good. My only one complain was that my room did not have central air, they placed a mobile unit in the room which hummed a bit too much but did keep the room very cool.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon, Your honest feedback is very much appreciated! Thank you for taking your time to share it with us! I am glad that you found the hotel to be nice, and the service good. We do have rooms within our hotel that do have central air. Some of our rooms have individual A/C units. I am sorry that you received a unit that hummed a little. Were you able to inform the front desk about this?
"Loved location but airport shuttle deceiving."
This is a great old hotel less than 2 blocks from beach and restaurants/shopping. I chose the hotel based on location and that the website said there was free airport transportation. What the website failed to disclose is the bus will only stop and pick you up IF you are standing in a certain spot at a certain time at the airport. And if you need this […] free airport transportation to take you back to the airport, better let the front desk know 2 days before you actually need it as it fills up fast AND only runs certain times. All good info that really should be posted somewhere, since other free airport shuttle hotels in Miami Beach don't run this way. We were out taxi fare twice because of this lack of knowledge. Other than that I would definitely stay here again. Meer infoGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Lesa, We value all of our guests feedback and are very glad that you took your time to share yours with us! The location of our hotel is great, as we are within walking distance to all of the action. Our website informs all of our guests of the pickup location and the times the shuttle is there to pick guests up. Our shuttle is indeed a complimentary service and is on a first come first serve basis. Please take a look at our website again, and you will see all information clearly there for all of our guests to view.
"Never slept at all because of the loud dj music."
Did not follow their dj music 7-19, they played loud music till 3 am, I called the front desk but did not turned down the music. We did not get any sleep on the two days we stayed, so we were very exhausted to go on a cruise, ruined our excitement being in the cruise. Shortage of employees especially the people cleaning the room. Very disappointing […] and will never use this hotel anymore. Meer infoGeverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, Thank you for your time to provide us with your honest feedback about your recent stay with us! I am sorry that the party kept going until 3AM. We are indeed a party hotel but have rooms that are far away from the noise in the lobby. Perhaps if you come to South Beach again, you could request one of those rooms. Most of our guests that come here, are here to party and have a great time! Those that are not request quiet rooms so they can enjoy themselves as well as the party goers. We did indeed have some employee's that were out sick. We did try to do the best that we could, with the staff that was present.
"Clean, comfortable bed."
Room was very dark even with lights on. Main reason we wouldn't stay again is the lovely coffee/bar area in the foyer/reception ended up a nightclub and the rooms are directly above, an open mezzanine area to the hallways, sitting room and some motel rooms. We were there on a Friday night, not sure if it happens every night.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon Kathy, We value all of our guests feedback and would like to thank you for taking your time to share yours with us! We like to keep our rooms dark and relaxed. We do offer extra lamps for those guests who would like more illumination. I am very sorry that we were not aware that you wanted a quiet room. We do have rooms in the back of the hotel for those guests who would like a more quiet nights sleep. Typically the weekends bring more noise and partying. We hope that you would give us another chance and stay in a room that is towards the back of the hotel.
some stuff members were not too friendly. Other then that everything was goodGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello Viktor, Your honest and valuable feedback is very much appreciated! I am terribly sorry that you experienced some of the staff members that were not too friendly! I wish that you would have gotten the names of the individuals that provided you with such service. That is the only way for us to address these issues to them, to make sure that they never happen again! Other then that I am very content to learn that everything else was good.
Hotel room was clean except there was makeup on two bath towels from previous guest. For $96/night it did its job but the front desk personnel was not friendly at all.Geverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, We value all of our guests feedback and are very glad that you chose to share yours with us! I am glad that you were glad with the cleanliness of your room. I will definitely inform our Front Desk Manager about the front desk staff.
Valet parking only $35 per night. Unfriendly initially upon parking to check in off of busy street. Great Decor and rooftop environment. Pool had no filter and had a layer of residue on top of it. Trendy and hip restaurants and bars.Geverifieerde Expedia gastenbeoordeling
HorribleGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon Carla, We thank you for taking your time to provide us with your honest feedback! I am extremely sorry that you did not have an amazing time while staying with us! We would have wished that you gave us a more detailed reason as to why your stay was not great.
"Nice hotel, good amenties"
Stayed in the "comfort room" classic with my bf on a last minute weekend trip to Miami. Our room was in the main building-- unique and fun interior design, and really clean. We stayed at the very end of the hall on the first floor which was SO LOUD in the mornings because it was near the stairwell and housekeeping closet. I guess the ladies had a lot […] of catching up to do in the morning, but we were so tired that it wasn't worth switching rooms. Airport shuttle was timely and free, as were the beach chairs and towels across the street! I'd recommend this to anyone who wants to be in on the South Beach action on Collins Avenue, but spend most of their time at other hotel bars or clubs. Meer infoGeverifieerde Expedia gastenbeoordeling
Loved this hotel. It is located on a great part of Collins near the Ritz and SLS. They have tempurpedic beds and a rain shower. The hotel has three buildings with two different restaurants and 3 bars. They have a complimentary happy hour every day from 7-8 in the lobby bar and half priced drinks during the same time at the rooftop bar (see Keith!). […] The daybeds at the pools are free, as are chairs and umbrellas at the beach and the shuttle service to the airport. We were able to get late checkout and had a great time. I can't believe how great of a deal we got for the price. Meer infoGeverifieerde Hotels.com gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Hello, We ABSOLUTELY LOVE 5 star feedback! Thank you for taking your time to share yours with us! I am very glad to know that you had a great time on your recent stay with us! It's hard to leave the hotel as we have it all on board- from the bars, to restaurants, to parties at night. Our guests love the complimentary cocktail hour from 7-8pm. It's a perfect time to mingle around and get to know your temporary neighbors, and drink for FREE. :) We do offer loads of amenities to all of our guests, so that our guests have a great time while saving money! Please come back and let us host your next visit to South Beach!
"Room had a stink to it but service was wonderful."
Room had a stink to it I believe it was the bathroom but the service was great. Was very sad the Roof top pool was closed so did not get that experience.. I believe would have liked our stay more.Geverifieerde Expedia gastenbeoordeling
Antwoord van Catalina Hotel & Beach Club Good Afternoon, We value all of our guests feedback and we want to thank you for sharing yours with us! I am sorry that your room had a "stink" to it. We wish that you would have addressed this issue to the front desk while you were staying with us, so that we could have resolved the issue before you checked out. I see that you were given great service by our staff! They are great and they are always eager to provide excellent service to all of our guests!!! Unfortunately there was a guest that had taken a glass cup upstairs and it ended up breaking in the pool. We had to close the pool temporarily and empty it out to get the glass out, so that no one got hurt. The pool is open now and all back to normal. Perhaps the next time you are in South Beach you would like to stay with us again, and use our amazing Rooftop pool! :)
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