Hotel St. Regis in Detroit

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The hotel was inconvenient to the downtown area. The staff was very efficient and friendly but there was no place close to go out and the staff seemed to think it would be unsafe. Rooms need a facelift (chipped paint and worn) but it was fine....

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had a great stay, staff was very helpful and friendly, room was great and had a great time in city of Detroit helped out by the hotel st. regis. I will defenetley stay again next year.

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The stay was fine. Next time I will try the room service.

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I had a wonderful stay. Everyone was extremely friendly. Hotel was old and beautiful.

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Extremely nice

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$20.00 a day to park:(

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Nice hotel not far from the arena. About nine dollar cab ride.

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Rooms are nice, staff is friendly. The area is very quiet, it's hard to find some conveniences such as stores, restraurants etc., especially on the weekend.

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Room felt dirty, out of date. Barely slept because the lack of working AC. Non attentive staff, given multiple different excuses for lack of air. Highlight of the stay was La Musique Restaurant.

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We love this hotel. Use it every time we come down to stay overnight for a baseball game. Short commute to the stadium and the staff is super friendly!

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The hotel management were helpful and the room was facing the Main Street which made the stay more better. Location is walking distance from all the things one person would need.

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No complaints at all. My stay was nice there I would go again easily.

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great service nice clean rooms

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The room was clean...the hallways and carpets needed some upkeep but we were happy with the room. The beds were very comfortable and the staff quite helpful. The only complaint about the room was the lack of a mini-fridge and the room temperature. Was far too hot. That was my only comment at checkout and we were told the hotel was one of the oldest […] in Detroit - very old world feel in the lobby. But we were credited with one of our valet charges, so I was very happy. The valet was convenient - never worried about the car - we left it parked most of the time and took a cab everywhere - pretty inexpensive. Lees meer

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this hotel is awsome the staff was profesional, helpful and friendly. of all the hotels tammy was one of the best staff i came across thank you

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The building itself has potential. It does look run down despite a sign saying it was newly renovated. Windows were not clean, dust throughout the hotel and especially the room. The neighborhood is not the best and because there is a lack of safe parking you are forced to pay $20 a night to have your vehicle parked behind the property. I was told there […] was validation for parking but when I checked out I was told that was incorrect and was forced to pay. For the price, even at a discounted rate, the cost was not justified. I can honestly say, I will not be staying at the Hotel St. Regis again and I will deter others as well. Lees meer

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Booked my double queen room approx. 3 weeks before my arrival. When I booked the room it was important to us (2) to have an early, continental breakfast included. At the time of booking that was what was advertised and even printed off onto my confirmation page. Upon arrival, I was told that the continental breakfast was discontinued and with some questioning […] and showing of it on my confirmation page I was given 1 breakfast pass. When asked for 2 , since there were 2 of us in the room, I was told that I was getting "pushy". I was only given passes for 1 days stay and for the entire length of my stay. Went to use them and the restaurant did not open until 8 am, to late for us to take advantage of. The front desk staff were not at all gracious, but the gentlemen that ran the valet service were EXTREMELY nice and very polite and helpful. Talking from the next room could be heard all night and do not get a room by the elevator since you can hear everyone who gets on and off all night. Mentioned it to the front desk upon checkout and they could not have cared less. The reason for a 3 rating of the staff is because the valets were so wonderful, Not because the front desk was accommodating. Lees meer

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Very close to Detroit Symphony's hall, but got stuck on the floor with other auditioners. Not a big problem, but you know...

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I was in town for a quick break between trains. The hotel is a super-quick walk to the Amtrak station, which is why I picked it. The service was friendly, though I asked for a 5:00am wake-up call (to catch an early train) and the call didn't come until 5:30. Room was fine, coffee was good. The hotel was clearly pretty snazzy back in the day when Detroit […] wasn't Beirut. The neighborhood is nothing special. But again, if your purpose is to get some sleep before catching a train, this is the spot. Lees meer

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Nice, but in the urban decay part of Detroit.

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The Hotel itself is not that bad. Outdated decor, but nothing serious. On here it says that you get free breakfast. They told me that they stopped doing this last week. This was a factor in chosing this hotel. It is listed as being "Downtown Detroit" technically it is, but it is still about a 15 dollar cab ride to Greektown or Comerica Park areas. The […] fitness center is not located in the hotel but is located about a block and a half away. I wanted to go workout on Sunday morning, when I felt safe to walk around that neighborhood, but it didn't open until noon. Also, you need to pay 12 dollars to use the facility then they will refund your money. I decided the next night to spend a bit more money at the Greektown Casino Hotel, the little bit more money was well worth it as you don't need to cab anywhere that you would want to go, plus they gave us betting vouchers and free breakfast. Plus here there is a mandatory 20 dollar valet parking, Greektown is free parking. This hotel isn't bad, but if you're interested in going out to the casinos or other parts of the downtown, spend the extra little bit and stay closer. One thing that stood out for my girlfriend is that she said there was cold dripping water that dripped from above the shower while she was in it. Lees meer

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had a great stay. the rooms are very nice. service is very good.

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Good room good rate

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The ambiance of the hotel is very good. It is close to the Amtrak Station but miles away from downtown and the Greyhound Depot. Neighbourhood is a mixture but good and not so good. It is just a street away from a frequent downtown bus service.

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The staff at the hotel were extremely pleasant and helpful. The hotel was well kept and clean and the room was comfortable and close to the casinos we were visiting. Overall it was a great experience and I plan to stay there again when we visit Detroit.

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This a a grand old hotel that has been renovated somewhat recently. Our room was nothing out of the ordinary but much nicer than the age of the hotel would lead you to believe. The windows are not that efficient but closing the blind keeps the sun, draft and noise at bay. The bathroom has been completely remodeled. It would have been nice to have a […] mini fridge in the room but ice was close by. iPod docking alarm clock and wifi worked fine as well. The restaurant didn't get a high score for breakfast. We were an hour waiting. It turns out that someone in the kitchen didn't show up for work that day. The waitress was doing everything as best she could but where was the management to solve the problem and explain it to the guests? Best part of our stay was the staff. Genuinely nice people, always polite and accommodating. I'd certainly stay here again but the food and bev team has some work to do before I'd eat here again. Lees meer

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Lobby and restaurant are beautiful. Rooms comfortable and updated, except for old tub and loose door. Quiet, safe, very close to main attractions downtown. Valet parking quick. Hotel is attached to New City Center w/Detroit Donuts and also attached via enclosed bridge to Cadillac bldg.

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We stayed for one night to attend an event near by. The stay and everything about the hotel was just fine. Its close to Wayne State and the Motown Museum. The surrounding neighborhood does not offer many restaurants on the weekends. Overall the hotel has good quality of service. Thanks!

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The location of this hotel is the only reason to stay here. It is so close to Henry Ford Hospital and it's offices. We checked in on New Years Day and found upon check in at 4:00 pm that the restuarant was closed until the next morning. We had to order pizza and have it delivered to our room or venture out to find a restuarant in downtown Detroit! Not […] what we two women had in mind. When we went up to our room we found one bed instead of the two queens which we had a reservation for. We had to call down and have our room changed,which was fine. The new rooms heating system was not working properly and we could not get the temperature below 72 degrees even with the heat turned off!!! It was a very warm night. The continental breakfast which was included with the room was very basic but worked. Again this could be a great hotel with someone to give it some TLC! Lees meer

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Hotel needs major renovation. Everything is old and worn out. Carpets, walls, even bed sheets are dirty. The staff, however, were friendly and helpful.

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We don't travell much. We usually look for cheaper hotels. We are retired and on pension. I travel more than my wife, Have attended a few conventions in Toronto, London, St. Catharines, Midland, Niagara Falls, Windsor, Sarnia and in 2011, I was in Nashville. These hotels are usually at the high end, Royal York, Hilton, Marriott, Best Western, Holiday […] Inn Suites. Have also stayed at Super 8, Comfort Inn, and just plan run down hotels. All we are looking for in a room is something comfortable and clean. For the size, I found the staff very professional and curious, food in the restaurant excellent. My wife usually doesn't say too much about the food, but she said it was the best she ever had. Best sleep she has had for some time. He had a kidney removed 2-1/2 years ago and doesn't travel well or sleep because of the pain. Lees meer

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I truly enjoyed myself at the hotel.

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We arrived Detroit early in the morning. The lady in the front desk permitted an early check-in, which allowed us a better preparation for a busy day. The hotel is about 10 minutes away from city centre by bus. You can take bus 53 to city centre. The bus stop is only a minute away from the hotel. The hotel staffs were friendly and helpful. I asked them […] to book a cab for me and set up morning call. All tasks were completed perfectly. Our room was nice and clean. The king bed was very comfortable. The hotel is a little older, but the over all quality is satisfactory. Lees meer

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The whole floor I was on smelled like marijuana and it was filling up my room...I was in town for the week but I checked into a different hotel in the morning...

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