Hampton Inn West Springfield in West Springfield

Room was too small accommodate family of 4 as indicated in description. No room to move around. Staff was very nice and helpful. Hotel is located within easy reach of most needs and wants.

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I had extreme discomfort sleeping on the mattress.

I generally like Hampton Inns. In this one, the service at the front desk was great. The room, though, was very small and the beds were barely doubles. The bathroom is not well-organized. On the other hand, the breakfasts are good with a number of good protein options.

Hotel was clean and centrally located near every restaurant you can imagine. Shopping is there too. Manager greated us who was so pleasant and welcoming. Nice continental breakfast was served.

A nicely appointed, bright room, with fridge, micro, nice toiletries and good wireless service. Staff friendly, convenient to restaurants and shopping. A little pricey, but you get what you pay for.

Staff pleasant and helpful. Pleasant lobby decor, rooms clean, excellently furnished, bathrooms clean and comfortable, Good variety in hot and cold breakfasts, really good coffee, Breakfast staff outstanding.

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From day one it was a great place to stay. The staff is friendly, breakfast food was great and warm, and the place was very clean. Stay there next time we are in town.

Rooms were small, when traveling with 2 teenage boys. Continental breakfast was great! Hotel was very clean. Within 10 minute drive to basketball hall of fame and six flags. We were able to walk to any eateries we wanted and most shopping.

We chose this hotel because of the high user ratings from Hotels.com. It was a real bargain with the free internet, parking, gym and full breakfast. Our only mistake was to have our two teenage children in the same room with us. The room was too small to fit two adults plus two teenagers. If one wants to have more than two adults in a room, they should […] only bring small children with them. Lees meer

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I never want to stay anywhere else for business travel. the rooms are so comfortable, the staff friendly, the breakfast tasty!

Clean and comfortable, loved it! Would have liked some more grassy areas as I took my 2 dogs with me. Most people would love the fact that is it located in a mall area with lots of nearby shops and restaurants.

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Planning to return to this location soon. Comfortable, clean, friendly staff and what a wonderful bed.. Store all around great

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Neighborhood good. Lots of restaurants around. Easy off and on the freeway. Room was very nice and clean. TV was good. Breakfast good in pleasant room with lots of tables and greenhouse window.

+Great staff- very, accommodating, and went above and beyond +Very giving- gave me free water & snacks without me even asking. +Free Snacks & fruit were in the lobby as well as complimentary tea & coffee all day. +Amazing, well kept pool with great seating area. Opened at 9am- perfect way to wake up after delecious breakfast! +Excellent breakfast!! […] All you could eat hot breakfast was great! The seating area was so comfortable too. +The room was so cozy and not cookie cutter like most hotels. I love the couch and the shape of the room. It was so comfortable and relaxing after a long Amtrak & subway ride from NYC! Lees meer

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We just needed a place to stay for a show we were going to in Northampton. It was easy to get to, staff was very friendly and helpful (recommended places to eat). The room was very clean and the bed was very comfortable. Breakfast was among the best I have ever seen. They had a little bit of everything and excellent coffee. Would definitely stay ag […] ain. Lees meer

Rooms with 2 queens were cramped, only 1 chair and small table. Not enough room for 3 or more people, and no place for anyone to sit anyway.

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Great location, great service, very clean,. My wife and I stayed here so we could get an early start on Six Flags rather than drive to and from Boston in one day and we both agree that it was better than we thought it was going to be. Apparently, West Springfield is the Framingham of Western Mass, you are surrounded by a bunch of stores and restaurants, […] definitely a great location. Lees meer

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This hotel was nicer than I expected. I hoped for clean and decent. It was not only that, but actually well-decorated, newly remodeled, and attractive. The breakfast was pretty ok, but the lines got long if you went at the wrong time. (Yummy waffles). The neighborhood is not great, but it's convenient to the expressways. We were just staying for the […] night on the way to Mass, so we didn't care about the neighborhood. We got a discount rate, $30 off the regular price, and it was a great deal. Lees meer

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I had an impression in my mind of what a Hampton Inn would be like. The comfort and decor of my room was a nice surprise - warm and welcoming. The breakfast (included) was also better than expected. I made a last-minute, Labor Day weekend get away and was very pleased with the Inn.

Værelserne er lidt små, havde en forventning om at jeg ville få et værelse, samt et arbejdsværelse, dette var dog ikke korrekt og arbejdspladsen er meget trang, værelserne er for dyre i forhold til indholdet og billederne på hjemmeside snyder meget

Hotellet er OK, ligger på et mindre indkøbsområde, med en del restauranter i nærheden. Morgenmaden er glimrende og inkluderet i prisen, kaffe og te kan afhentes døgnet rundt. Poolen er lille og ligger nærmest på P-pladsen. Der er ca 15 min kørsel til Six Flags parken fra hoptellet - og man kan billige indgangsbilletter i receptionen. Da vi skulle flyve […] hjem fra New York om eftermiddagen, var vi glade for at man kunne vente med at tjekke ud til kl 14.00 Lees meer

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