Embassy Suites Walnut Creek in Walnut Creek

We have stayed at this hotel before and enjoyed it. The rooms are more comfortable than most because we have more room to move around. We encountered loud neighbors, but it will not deter us from coming back.

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Very nice suites. Clean and quiet. The king bed was so comfortable. Fun managers reception.

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overall the stay was great...our room was clean...however when we got off the elevator on the 5th floor to get to our room...the room next door had left dirt dishes outside the room...and every time we left our room...there it was...just there...waiting for someone ot pick it up...it was pretty gross:(

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Excellent quality for the price. I would stay there again.

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The hotel itself is very nice. Breakfast is delicious and a real plus. However, we were not informed there was a substantial parking fee per night, which came as quite a surprise. Also, the pull-out bed had the absolute worst mattress I've ever encountered. My son had to "sleep" on it and barely got any sleep because it was so bad. It was mushy and […] you could feel the metal rods in it. He had to sleep in between the rods to get any sleep at all. If a hotel is going to advertise a sleeper sofa, then they had better provide a decent mattress. Otherwise, the stay was pleasant. Lees meer

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Of all my travels (100's) this was the overall best stay ever. Clean, comfortable, friendly and all around superb. Not a 5 star but I didn't pay for a 5 star but they made us feel like we were at one.

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Great as always.

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Beautiful hotel. Love the atrium, the fountain and greenery. Very serene. Friendly desk and delicious breakfast. Also very quiet. No noise. Will definitely stay here again.

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Great, loved it! Breakfast was great however, I served myself from the buffet line, not realizing that there was more around the corner that I could have cooked to order and even more around another corner. There was a host there, I think that he/she could have informed the guest to look at everything before making a choice. The host was standing there […] taking breakfast chits, so the extra effort to inform us would have adding the icing to a already great cake. Thanks! Lees meer

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Our room was a bit dated and cramped. Who needs a sink in the bedroom? It felt dark and dank. A fresh coat of paint would work wonders.

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Service was great however for a no smoking room our blankets smelled of smoke.full cable service movies for family would have been nice

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The hotel was overloaded from the point of view of providing guest services such as parking, breakfast, room cleaning etc. All these services were below standard perhaps because of inadequate staffing over the weekend.

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Hotel is nice, staff was very accomodating. The only challenge was the kitchen was incapable of handling a Saturday dinner rush. It took over an hour to get all of our food. But breakfast buffet was great the next morning. Eat dinner elsewhere.

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Great place to stay, hotel is beautiful and service is great! Everyone there is very welcoming and they tend to your every need! Definitely would stay here again.

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Great loved it

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This hotel is perfect for a small family.

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Satisfied

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It was a great stay. Took full advantage of happy hour :)

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Only problem was we had to use valet parking, 18.00 dollars a day, and tip!!

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Very pleasant stay. large lobby and open space.

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I went in order to have a restful stay -- and that it was. The complimentary cooked-to-order eggs were an unexpected bonus, and the sausages and bacon were cooked to perfection. Everyone there was friendly. I would love to stay there every night!

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As always Embassy Suites is great for families. It is an older hotel that is showing its wear and tear. Starting to look quite dated but the pool area/small exercise room look pretty new. The room is just fine with a nice TV and you always get a suite. It is loud because all the kids running around screaming and yelling but this isn't new for this type […] of hotel. Also, the higher the floor the hotter it will be because after all heat rises in these places. If you want a quiet room, be sure to ask for one that is away from the BART train track that runs along one side of the hotel. My kid actually wanted the highest floor with a view of the train so we had the best of both worlds (for him not us). We book this place for the kids but the free drinks every night and snacks aren't bad either. Lees meer

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This is a nice hotel. Room was clean and very comfortable. Breakfast and evening reception were great. Workout room was small and the treadmills are getting a little beat up, but it works. Parking is valet only but cheaper than San Francisco. Location is excellent - lots to do, great restaurants nearby. Room was nice and quiet too. Staff was very pleasant […] and helpful. Lees meer

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everything was perfect, the hotel was very nice, the staff was extremely courteous and helpful.

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Wonderful breakfast included in daily rate. Dining room clean and welcoming. Personnel was caring and up-beat. Lobby tastefully furnished with a beautiful fish pond. Hotel has a secure and safe feeling for those female executives traveling alone. Convenient business center. Rooms designed for both leisure and professional needs Convenient to the Bart, […] however walking areas outside hotel are limited. Nice work-out room and indoor swimming pool. Lees meer

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I've stayed at Embassy Suite Hotels before and found this stay to be not so great. I did not realise, nor did the hostess tell me that I'd be charged $18 during my stay for Valet parking. There was no other option to park my own car, so I had no choice. We'd planned to take little trips to town and now had to adjust so that we weren't constantly asking […] for our car to be pulled around. Also the hotel charges a $16 per day fee (never got a clear answer about what that fee was for!) I like using Hotels.com because I know my stay is paid for and that I don't have deal with hidden costs....that was not the case with this trip. Also the bathroom tub was in desperate need of deep cleaning and caulking. The breakfast was good, but very crowded. Lees meer

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It was excellent!

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Hotel was very clean and great for our group (2 kids and 2 adults). We requested an early check in and a quiet room and both were granted. Pool was nice and the kids had a good time. Pool Room could have been warmer but pool temp was nice. Hot tub was warm but there were some strange bubbles/foam in there. Not sure what that was about. Breakfast was […] very good with a nice selection and very very nice staff. Nice koi in the center ponds that the kids loved. Didn't go to the evening reception so I can't comment on that. Would stay again. Lees meer

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Had a fun time at the happy hour and dinner at the restaurant. Room was spacious, liked the refrig and microwave and free wifi!! Comfortable bed and livingroom.

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Breakfast was chaotic and not the best. Stayed at a different embassy and their breakfast was amazing! Waffles were hard bacon was very thin. Omelet was pretty good. Clean hotel large rooms comfortable bed

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Advertisted complementary happy hour with appitezers with deserts from 7:00-8:00, had been discontinued-but still in hotel room book. No where to get coffee in am until 6:30 am ( we're on eastern time) staff not helpful with basic info

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Hotel itself is fine, clean, and people friendly. The restaurant menu is a bit pricey, and could be more extensive. While having eaten in this restaurant several times, it's always chilly to cold inside during the winter months. I've actually heard other guests comment on this and go back up to their room to get a sweater, jacket, etc. Surely others […] have complained/commented in regard to the cool temperature. The complimentary morning breakfast is awesome. Lees meer

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All staff personnel that I encountered were friendly and helpful. Because it was Christmas season, there were three parties scheduled in the banquet rooms. There was adequate staff to handle the situation. My sleep or the quiet of my room was not disturbed. Only slight inconvenience due to problem with elevator; doors would not close and young couple […] with child was agitated. I would definitely stay again. Lees meer

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The room was very spacious and clean. The includede breakfast was delicious. Friendly staff. Just be aware that there is an additional charge for parking.

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My Hotel experience was satisfactory. However, I was unsure of where to park my vehicle. I ended up parking in the lot next door by accident. The person behind the desk swiped my card and it declined. However, he swiped my boyfriends card and it declined also. We both knew this gentlemen was wrong however he insisted we were. Finally my boyfriend with […] his stern tone of voice demanded he swipe it again. Low and behold his card did not decline. Maybe something was wrong with the machine. Who knows. Then we requested a smokers room. The room smelled horrible. Yes, I am aware that smoking is an unpleasant smell. However, the room or the vents in the room need cleaning. The room(s) should be aired out, sprayed with pine and vaccum on a regular after every use. Lees meer

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Good breakfast, great happy hour. One downside is the fact that one must use valet parking, due to location.

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quiet, convenient, walking distance to BART - nice place to stay

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