The Kitano New York in New York

I'm a Japanese and stayed this hotel to accommodate some visitors from Japan. Bath room was specious and bath tab was deep. Hot water was always available with water pot, and Japanese TV channel and news paper were huge plus. Close to Japanese grocery (three of them!), and book store. Breakfast buffet has rice and miso soup. I really love this place. […] I'll definitely come back again! Lees meer

My husband and I decided to celebrate Valentine's Day in New York. We live in Westchester and wanted the convience of hopping of the Metro North and walking to a hotel near Grand Central Station. Our hotel was just what we wanted - the staff was professional, the service excellent, the room was furnished tastefully and had many amenitites such as a […] towel warmer in the bathroom. It was also quiet. We would highly recommend this hotel and would go back! Lees meer

We enjoyed our one night stay at the hotel. Service was first rate and the quality of furnishings and room size were very good. We were upgraded upon arrival which was excellent. I recommend this hotel for upper accommodations in NY. Location is central at 38th and park ave just south of grand central. Easy to get to sights and activities in NYC.

I booked the hotel as part of a luxury evening get-away with my wife new year's eve 2011. The hotel was fantastic. It was on the pricey side from my perspective but for NYC I think it was competetive. The room was quiet, the hallways carpeted and quiet too. Decor was simple and tastefully done. We had a King bed room overlooking Park Ave to church across […] the street. Small but nothing out of the ordinary for the city. Nice touches with room safe, heated towel bar, terry cloth bath robe, marble tile bath, plush bedding (and clean). We needed an iron and housekeeping was quick to deliver. I needed to store an ice pack in the hotel freezer and the front desk accomodated. Front desk people were polite and hospitable. Only disturbance was some all night partyer's leaving the hotel and waiting for a cab at 6am curbside. We had the window cracked open for fresh air (it was a mild evening) but as soon as I closed it the loud mouths below were muted. Lees meer

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This is the second time we've stayed at the Kitano, and will definitely stay there again. Tranquil, clean, and polite/efficient service. Convenient location so that we can walk to Grand Central and 34th street shopping, and the Hi-line. And, we love the tea machine in each room - with complimentary delicious Green tea!

The Kitano met every expectation and wish we might have had. It is clean, sleek, and comfortable without being pretentious. The front desk staff was solicitous, but cool. The concierge was always willing to assist, but somewhat remote. The best part of our stay was the bathroom (GREAT water pressure making for a first class shower, wonderful products) […] the bedding (luxurious linen and comforter) and housekeeping staff (room was spotless). It's big enough to get these services, but small enough not to feel lost in the crowd. Lees meer

Our stay was excellent in every way. Hotel facilities were superb and the staff gracious. The 66 Park Ave location is outstanding. We will return in the future and certainly recommend The Kitano to both business associates and friends! Very pleased with all facets of our stay. John B - Seattle, Wa,

Upper East Side/Murray Hill Neighborhood. 20 min walk to the heart of time square. 45 min walk to the Bowery (LE) -- and 45 min walk to Central Park/Museum Row. 5 blocks from the East River. Bed needed to be a little firmer. But LOVELY beautiful CLEAN (bedbug free) Hotel. WOULD definately stay again.

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The room was beautiful, and very clean. Had a great view of the empire state building. Would definately stay there again. Centrally located in a very nice neighborhood.

Overpriced hotel. They only had green tea in the room, no coffee. Only Asian food available in the two restaurants in the hotel. Parking was expensive. Charged me a full day's parking for only parking five extra hours. When I was waiting in the lobby for my car to return from the garge (20 minutes), I was rudely told to sit down," because it looked […] bad standing up in the lobby". Not at all what I expected.... Lees meer

Excellent service all round and check in was very smooth

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the Kitano is very close to some of the sights you will want to see in New York, i could see the empire state building from my room. However, i felt it was over priced. The best bit was the bathroom which was a good size and had a bath/shower, it was very clean. However the bedroom was beige, curtains, nets walls and a horrible yeucky beige/brown carpet […] on the floor, spoilt the look of the whole room. I would say it was a 3 star and needs to be overhauled. However the location is great. a glass of ordinary wine in the bar was 11 dollars which i thought was crazy. Lees meer

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excellent hotel a few short blocks from Grand Central Terminal. Very elegant refined tasteful decor. Really enjoyed the crunchy granola breakfast.

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The Kitano is a high quality business hotel when if you are going on a "low price" week in NYC... the prices seem to ebb and flow. Nice sized room, attentive staff and detail. In other weeks when prices are overall higher it may be priced out of your company's guidelines, but you never know.

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Great hotel. Nice location, room was huge and very clean. Had an awesome view of the Empire State Building too. I would definitely stay in this hotel again, and hopefully get to try the sushi at their restaurant downstairs!

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An excellent, quiet, exquisite place to stay.

I was headed to NYC for a couple of days of business, looking to stay midtown. The Kitano suited me perfectly - location, price, service, well kept. Japanese style and service was a bonus. Only a few minor annoyances that I did not bother complaining about (e.g. in-room safe too small for laptop; occasional smell of cig smoke from bathroom vents). Although […] I prefer to try different hotels each time I travel, I would certainly stay at the Kitano again!! Lees meer

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This hotel caters to a smoking population. On a floor so designated non smoking, the room was filled with the odor of stale smoke. There were no other rooms available. They stated they had an ionizer which never appeared. Very uncomfortable if you are allergic or find smoking unpleasant. This was for a family wedding and I suffered despite repeated […] attempts to resolve complaint. Food and drinks were also very expensive Lees meer

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The hotel's location is great. Great size. No waiting and the check in personel were very professional and helpful. With out any request, they upgraded my room, a spacious, beautiful corner room overlooking Park Ave in Mid Town. Expensive but if you can find this hotel at a good price, definitely worth the extra.

the location was perfect and we walked to most of the sights, we found our room to be of a nice size, and very comfy overall, I would stay at this hotel again and would recommend it to anyone

Small but comfy room. Did not have an ironing board and iron, however.

A wonderful little jewel with incredibly kind and helpful employees. The bed is one of the most comfortable too.

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Read the good reviews of thr Kitano before staying, but the hotel more than exceeded my expectations. The room was comfortable and larger than I usually get in NYC. The only very minor complaint is that the towels were not very plush - more like dish towels than bath towels. However, I wouldn't hesitate to recommend this hotel.

We picked this hotel because of its high ratings on Hotels.com and Trip Advisor. Having been to New York twice before and knowing how hard it can be to find calm and quiet, we were sold with the number of comments that said the Kitano provided just that. It does! We arrived early and received courteous and professional service in a calm and understated […] lobby. Our room was available immediately. It was very clean and, in the style of the hotel, simple and understated. There was a small window (about half the size of the wall) but we had a clear view of the Empire State Building, which was beautiful when lit at night. The room itself was silent and it remained that way. We needed extra towels, as we are a family of 4, which were provided the second we asked. The service was good and professional throughout. The Kitano defiinitely provides an oasis of tranquillity and was a wonderful place to lay our weary heads each evening. I have never stayed anywhere in such a quiet hotel; nor on such comfy beds with very good quality bed linen. Grand Central is within a few minutes walk; the New York Public Library and Bryant Park within an easy 10 minute walk and similar for the Empire State Building. We enjoyed our stay and would stay their again. Lees meer

Great location - less than a mile from Javits Center. Windows are triple paned - quietest hotel in NYC.