Residence Inn New Orleans Downtown in New Orleans

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Great place! Huge room. Good TV. Frig. Microwave. Walk to Convention Center. About a 15 minute walk to Bourbon Street. A few great restaurants nearby

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For the amount we spent for a suite , no help with luggage upon arriving at 1:30 am with my daughter who was going to children's hospital . Charged 23$ to park in a area 2 blocks always needless to know they didn't inform me there was free parking in front of hotel . The room was musty smelling and would not cool . The manager did not even seem concerned […] ! Do not stay here , a waste of money ! Lees meer

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The hotel did not provide linens for couch bed nor requested roll- a- cot. We had to retrieve linens after we returned to hotel from the front desk. Roll- a- cot was not available.

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All was good with this hotel except no baggage service. Room was great and location good for near by sites.

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Absolutely wonderful..we loved our room and the cleanliness.Staff was awesome. We will stay here next visit!

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What a great hotel. The staff was friendly and helpful. The room was awesome. The location was good; it was within walking distance of mothers restaurant and the french quarter. The parking lot was difficult to find but convenient after finding it. The one way streets are kind of confusing to navigate and a bit dangerous to cross on foot.

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Best for pet lovers. Staff is very courteous and pet friendly.

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Quiet. Good free breakfast and happy hour in early evening. Staff was cordial and eager to help. The entire hotel very clean

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The exhaust fan in the main bathroom was extremely noisy. Hotel staff was including front desk were friendly and courteous. Parking lot to small for size of hotel. Overall, nice rooms and comfortable beds.

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Suite was roomy, pretty clean, lots of amenities (free Internet, free breakfast, free snacks & beer happy hr). Pet friendly so people bring dogs in this hotel, didn't bother me but if you don't like that don't stay here. Several restaurants & bars in walking distance as well as the River-walk, convention center, WWII & children's museum & aquarium. […] Off street parking, non-valet ($20 a day) but you can go in and out without having to get a valet to bring your car around which is a plus for the area. Only had one issue with parking on New Years Eve lot was full, but staff was very helpful & friendly in guiding us to another lot a little further down the street also part of the hotel. If you get hungry late at night talk to front desk they can give you several nearby recommendations that serve late and even deliver well into the night. I would stay again based on location, cleanliness, & parking situation. Lees meer

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Overall, met or exceeded our needs and expectations

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The staff was most welcoming. The room was spacious and well appointed. The staff who run the manager's reception could be a bit nicer.

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It was very enjoyable.

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very enjoyable. Will book thru Hotel.com again.

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I loved every second of my stay! As I arrived, I was upgraded to an apartment! It was absolutely wonderful! The space and kitchen sold me! I will definitely make this a hotel of choice when visiting my favorite city!!Thank you soooooo much!!!

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We had a great stay. The breakfast was very good. Our room was clean and when I need anything from the front desk, they were very helpful . I will be going back to stay there again .

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Great room, super close to convention center and some awesome restaurants. Like a 10 mins walk to Bourbon St. Ok continental breakfast (same stuff every morning). Construction is still taking place so every day around 8am, a horrendously loud banging and drilling noise wakes you up in a very unpleasant way.

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We enjoyed our stay here very much. Front desk staff was very nice and smiling and very impressed with the cleanliness of the room. The stove top, large (for a hotel) fridge, cabinets dishwasher, and dishes, cups and plates were a pleasant surprise.

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The hotel and location was very nice however there was not enough towels for the amount of people included in reservation and pet hair was everywhere. I do plan on returning and staying at this hotel.

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Nice hotel, plenty of room of a family of 4. Liked the suite concept.

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While I recognize this hotel primarily caters to business travelers, especially being in the Downtown district, it was a great alternative to find a comfortable, clean hotel for a quick New Orleans getaway weekend. Being approximately a one-mile walk to Jackson Square, it was more than doable. Also being right around the corner from the WW II museum, […] and having numerous restaurants (including Emeril's) and bars nearby is a big bonus. More than I wanted to spend, but worth the price. Lees meer

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Great location In the Warehouse district. 3 short blocks from the Convention Center. Many nearby restaurants, from traditional home cooking like Mother's, to the fine cuisine and service of Emeril's (just 1 block away). 2 of us shared a 2 rm suite: bedroom + living room with sofa bed and kitchenette (with a full sized refridgerator!) Bed was very comfortable; […] sofa bed less so. Desk staff were friendly and helpful. Our bathroom floor had hair on it from previous guests.. was not cleaned during our stay. We had to request wash clothes and towels each day; housekeeping never provided 2 of each. The requested towels were brought quickly and cordially, with extra shamoos. Complimentary breakfast was not very good. Scrambled eggs were pre-packaged, accompanied by strangely unpleasant tasting tiny potato patties. There were bananas and apples the first 3 days of our 5 day stay, but no fruit or fresh juice the remaining 2 days. There were yogurts and sweet muffins. Stick to oatmeal and make-it-yourself waffles with very tasty strawberries in syrup. We did not use the fitness center or large outdoor pool in the attractive garden court yard. We printed our boarding passes for return flight home at the complimentary computer center of the breakfast area. The hotel itself is comfortable and hospitable. Would suggest better training for housekeeping staff, based on our room. Lees meer

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Enjoyed it.

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Called hotel twice before booking to clarify room accommodations. Got wrong information from 2 employees. We were told the room would sleep 4 adults (2 adults 2 teens) and this was NOT true. Oldest daughter had to sleep on sofa pillows on the floor! We called to ask for pillows and blankets and were told they were out!! Got directions from the front […] desk, MISTAKE!! We were sent to a trolly stop 6 blocks from the hotel that does not exist!! Found ourselves walking through one of the worst parts of New Orleans at 9:30pm!! Went to the workout facility in the morning, NO AIR CONDITIONING in the workout room in August in New Orleans!! Then we had breakfast... it was just ok. Lots of guests still eating just before it closes... asked for them to make more coffee. They told us they were out of coffee!!! Asked again.. You are out of coffee??? Reply... "NO, we just don't have anyone to supervise it!!"" Who needs to supervise the coffee pot?? 5 other guests asked for coffee while we were sitting there.. NO COFFEE!! Not one employee that we encountered were concerned about our stay!! Won't go back!! Lees meer

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Everyone was friendly. The hotel was really nice and clean and central to everything.

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Everyone was very helpful except the cooking staff for the morning meal they were very RUDE when asked for more milk and soda. Wife and I were there over 30 min and still never did get 2% milk and it was early in morning around 7:45 am All other staff were very nice and helpful when asked for thier help

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Friendly front desk staff, clean, close to everything but quiet location.Nice pool.

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Great. Very nice hotel!!!

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Watch out for hidden fees! Pets are charged $100! A kid stays free.

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Hotel is very clean, and in a good quiet, safe location. There is a fenced dog park within the courtyard. We will definitely stay here again!

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The hotel was under major renovation when we arrived on May 18. We did not know about the renovation. There was no notice on the Expedia or the Marriott website. It may not have been such a disappointment if we had known. Although our room was an updated one, the halls were still under major repair with old, dirty carpet and unpainted areas. This was […] a birthday trip for my husband. I made the reservations expecting what is usually a reliable experience with Marriott. I was very disappointed. Lees meer

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We were there for a couple of nights for our daughters graduation at Tulane. Although the hotel is undergoing a fairly substantial upgrade/remodel, we had a great stay. Room was very clean and comfortable. Staff was great.

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Old & tired property. Noisy rooms & appliances in the rooms.Un-motivated staff & not helpful. Poor management planning not enough staff to service check-ins or B'fast service. Charging $20 plus tax per night for un-attendant & non covered car park area. Overall, didn't enjoy our stay at the hotel.

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Excellent hotel for its price. Interesting location in the Warehouse neighborhood not far from the French Quarter. Nice architecture based on the rehabilitation of a local market with a swimming pool. Great initiative to have the dinner offered four nights a week. Welcoming staff. The only minus is the poor functioning of internet.

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From this hotel you can walk to Riverwalk,Burben St and manny other location.Some good restaurants close by and the free breakfast was good

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The staff was great. We had to ask for extra soap and shampoo as it was not in our room upon arrival but service was wonderful. We needed some hand lotion but not available from the hotel and a staff member gave us some from her purse that had not been opened. That was really great. I wish we would have gotten her name. The variety of breakfast items […] was great, but the eggs, potatoes, and meat left a lot to be desired. Waffles, cereal, yogurt, and other items were enough to satisfy anyone so overall was more than OK. The bathroom floor was not swept as well as I would have liked (hair behind the door) but sinks, tubs, and kitchen were clean. Nicely stocked kitchen with items needed to cook (which we didn't). Close enough to walk to trolley cars (streetcars?) and the French Quarter if you so choose. I would stay there again. Thank you. Lees meer

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This is a solid choice for families looking to visit the Crescent City. Location is close to French Quarter and area museums but not in the middle of all the night time celebration on Bourbon Street. The hotel was under construction for expansion and renovation as are many in NOLA but the staff was very courteous and friendly. The breakfast and happy […] hour included in the price are terrific value adds. Would definitely stay there again. Lees meer

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Very nice staff and went out of their way to be helpful. Good breakfast. Room needed several maintenance items done but I don't thing thek care to do them until the entire section of the hotel is scheduled for renovation. Very poor mattress on the sleeper sofa.

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