Holiday Inn Express Washington DC East - Andrews AFB in Camp Springs

I had a great experience at this hotel. The manager was so personable and helpful. I have to admit the age of the hotel was evident in the furniture in my room (ie the couch) but all I used it for was luggage storage so that did not matter to me. The bed was very comfy. The one REAL draw back for me was how far it was from ANY mass transit and I was […] without a vehicle so I had to use cabs for all my wanderings. Thankfully the hotel paid for any shuttling that they advertise as free. Overall I would return without hesitation Lees meer

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I went back to this property because the staff are friendly, efficient, courteous, and helpful. The property is well-maintained. They served an EXCELLENT complimentary breakfast with staff to keep it clean and well stocked. I was addressed by my name when I arrived by the Manager Carl. He is always smiling and professional. I expect I will stay here […] again in the future. Lees meer

I was very pleasantly surprised with the quality of the room at this hotel. There was a sleeper sofa, fridge, microwave, coffee maker, iron, ironing board, hair dryer, all of the nice appointments of rooms that cost much more. Also the FREE breakfast was very nice. There were things like link sausages, omelets, pancakes, cinnamon rolls, etc. that you […] don't normally see in the free breakfast fare. I definitely plan to stay here again when the need arises. Lees meer

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If you're a smoker, then this is the place for you! Otherwise, stay away. My first room smelled like a pool hall. The floor that I eventually stayed on had more smoking rooms than non-smoking rooms (I think). So my non-smoking room was permeated with smoke!

Staff managing the facility goes above and beyond to make sure that the stay is up to expectation. Very clean location. Rooms were quite clean and well maintained as well. Location is a good alternative to the more expensive National Harbor hotels. If I have to request a change, that would be perhaps a bit more comfortable beds/ mattresses. But I don't […] think that is a decision made on the local level. Lees meer

Pleasantly surprised value for this area of DC. It was as nice as any of the better Holiday Inn Expresses I've stayed with around the country. Slept great, bed was awesome!!!

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Stayed for multiple days for a business conference. PROS: excellent value compared to expensive in-town hotels; easy access to Metro (Branch Ave. Station -- Green Line); can transit from airport to Hotel on Metro; quiet neighborhood; shuttle will drive you to the Metro Station or other close locations. CONS: no convenient restaurant nearby; lighting […] in bathrooms is not adequate; no stores nearby. Very useful DC resource! Lees meer

The hotel staff are very nice, and the hotel was convenient to my work at Andrews Air Force Base. But compared to other Holiday Inn Express stays, it was not the best. There were not enough plugs on the desk to plug in a computer and printer at the same time. The air conditioning was not working in the hallways most of the 6 days I was there. I was […] warned by locals that the neighborhood was not safe and I should not go walking on my own. And to top it off, the morning I left an SUV had been put up on blocks and stripped of its wheels in the parking lot overnight. Lees meer

Stay was ok ...Don't make the mistake of parking on the side or behind the building ! Two vehicles got the wheels stolen from them !!!!!

The hotel was clean and safe and the staff was friendly. However, the restaurants were not within walking distance; so, I had to drive about 5 minutes to get to a fast food place. The surrounding area reminded me of an office park. I recommend this hotel for short business trips, not family trips.

Loved everything, it was very clean, personell was very friendly and breakfast was good :o) Would definitely stay there again!

I requested a non smoking room, but the room smelled of smoke. The hotel staff said that all rooms are non smoking, however it was evident that wasn't the case of the room I was in. I guess my room was next to the staff lounge, because I was awakened the next morning by lots of loud chatter, laughter and yelling. I notified the staff of the smoke aroma […] in the room. I would not stay at this hotel again. As a travel agent, I would recommend this hotel to any of my clients. Lees meer

While in your hotel I got sick and The front desk people were very accomondating. It was late night when I got sick and again I say thanks.

We only had to stay in this hotel for one night and for the price, it was good enough. The night before, we stayed at the Marriott and it was a lot better than Holiday Inn and $9 less. PROS: The room and bathroom were clean. The breakfast was complete, and dining area clean. Front desk were friendly and helpful. CONS: The coffee maker in the room […] was dirty so we didn't use it. The room was cramped. The shampoo, conditioner, and soap is very cheap; shampoo felt like laundry detergent on my hair. Lobby carpet was dingy. Lees meer

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Free Breakfast plays a part in the booking of a hotel for me. I didn't like the fact that the guy restocking the breakfast food was also emptying the trash. He was working very hard to please, though. So much so that I tipped him. Even though I booked and paid in full thru hotels.com, the hotel charged us again for the full stay. They should just be […] more mindful of their procedures with third party booking. Lees meer

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My stay was pretty reasonable. I was close to where I wanted to go (Census), and my only issues were the lack of a dinner-serving on-site restaurant (which I should have realized during my search since it was an Express location) and of truly cold water coming out of my sink, but everything worked out! Overall, it was a good stay!

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The room was dirty, we have to go to the front desk and they replace the pillows.

Very nice place to stay , price is right

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breakfast was great. was lagging though in hotel service. asked for amenities but was slow in providing them.

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