Lees Inn And Suites Muncie in Muncie

Check-in and staff were excellent. Unfortunately there were maintenance issues. There was a hole in the arm of the couch and stuffing was showing. The grills on the A/C unit were broken. Towels were small and stiff.

Clean room, friendly staff, and actually very good hot breakfast.

Staff was very friendly and already had everything we asked for in our room when we got there. Nice pool. And nice standard breakfast.

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Stayed just one night and for the price,the hotel was nice. The breakfast was nice with biscuits and gravy and eggs with the other usual cereal and yogart items.

Staff was friendly. Pool was great. Dining room and breakfast was standard fare but good. Very pretty entrance. Room was very nice, especially for the price offered by hotels.com.

The hotel needs serious updating. Carpets were stained in the hallways. The linens had holes in them from cigarette burns although we stayed in a smoke free room. AC worked but let off a stale smell.

We were greeted by a very rude lady or was mad that we had questions. She acted like we were an inconvenience and gave us wrong information. The room was big with a giant couch. Lights did not work, the towels were not clean and there were dirty towels behind the couch. The pool & hot tub were were wonderful, but the other people who were staying there […] were drinking beer & kids were splashing water on us. Staff saw this and did not say anything. Overall the stay was decent, but we were happy to leave. Would never stay there again. Lees meer

Overall the hotel was nice and clean. We were not informed that the pool was down for maintenance until after they check us in. The complimentary breakfast was sparse but ok.

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Convenient location to the campus. Room decor was outdated. The hotel upgraded us to a king size bed and the room was very spacious. The hotel served continnetal breakfast, but didn't look very appealing. The hotel provided free WiFi which was an added plus. I would stay there again, because of the competitive pricing.

I stayed here while on business and I was very surprised that there were no plugs easily accesible to the desk area. The only plug was behind the desk and you had to move the desk to get to it. In addition a lamp was plugged in giving only one plug to use for your business needs.

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My wife and I had stayed at this hotel a few times before and had always enjoyed our stay, but it seems that the economy has prevented the hotel from doing any kind of upkeep. The hallways, the room, the furniture and even the pillows all needed to be remodeled or replaced. The next time we are in the Muncie area, we will find another hotel to stay […] at. Lees meer

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My air conditioner wasn't working all that great desk clerk brought me a fan, this fan was so filthy I told her to take it back and I would go buy one at Wal Mart, she never said a word just took it back and walked on, professional absolutely not, wouldn't use that fan in a barn thats how disgusting it was . Had a bad experience last time I stayed and […] representative gave me a free nights stay and was very professional as a representative for Lees Inn, this time they couldn't give me a week of free stays, I'm done with Lees Inn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lees meer

The outside wasn't much, but it doesn't have to be. Inside the lobby was very nice. rooms a little older but still nice. Breakfast was buffet style. The pillows need to be replaced. Too flat for me. We called for extras. All in all had a nice stay.

It was clean and efficient. Front desk lady was confused and not super helpful. A/c unit made weird noises all night and bed was positioned in such a manner that you couldn't keep the sun out of your eyes in the morning.

Staff not friendly. carpet dirty needsupdated

The room they gave us smelled like mildew, the carpet was wet and it was a wet towel on the bathroom floor. The next room they gave us wasn't much better. The next day we went to the swimming pool area and the hot tub had a strong pee smell like animal pee. They gave our room to someone before we was checked out in the opened the door while we was still […] in the room. Since we had paid throught hotels.com we couldn"t get our money back. Lees meer

AFTER READING THE REVIEWS OF LEE'S INN ON THE HOTEL.COM WEBSITE I WAS VERY SKEPTIC ABOUT MAKING RESERVATIONS FOR MY BOYFRIEND AND I TO STAY THE WEEKEND THERE. THERE WERENT ALOT OF GOOD COMMENTS ABOUT IT. PLUS I WORK ACROSS THE STREET FROM THE HOTEL AND THE OUTSIDE OF THE BUILDING LOOKS KIND OF "WORN." BUT I WAS VERY IMPRESSED WITH THE HOTEL. THE ONLY […] PROBLEM WE HAD THE ENTIRE WEEKEND WAS THAT WE HAD RESERVED A KING ROOM BUT WAS GIVEN AN EXECUTIVE SWEET INSTEAD. THIS DIDN'T TURN OUT TO BE A PROBLEM THO. WE WANTED A KING BED BUT WAS GIVEN A QUEEN BUT THE ROOM WAS JUST LIKE A LITTLE APARTMENT. IT HAD A LIVING ROOM WITH A COUCH, DESK, CHAIRS, INTABLES, AND TV. IT HAD A BATHROOM WITH A SEPARATE DRESSING ROOM ACROSS THE HALL, AND THEN THERE WAS A BEDROOM THAT HAD A DOOR TO CLOSE OFF FROM EVERYTHING ELSE. IT COULD BE A UPDATED. THE TV IN THE BEDROOM WAS SO OLD IT DIDNT HAVE A REMOTE AND WAS VERY TINY, BUT WE WERE BOTH VERY IMPRESSED FOR WHAT WE GOT FOR THE LITTLE MONEY THAT WE DID SPEND ON THE ROOM FOR THE WEEKEND. I WOULD RECOMMEND ANYONE TO STAY THERE! Lees meer

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Although I gave mostly 3's in the rating section the hotel didn't deserve it, they really didn't ask the right questions. Upon arriving at the hotel I was pleased, right up till the receptionist opened her mouth, it was like I was bothering her by being there. The lobby was clean and inviting but after entering the building through the side enterence […] I was like what have I got myself into, it smelled like a wet dog. Then I get to my room and the door is open. Go into room and it smelled worse than the hallway. The pillows on the bed were paper thin. The phone didn't work, the floors felt like they were wet. Tried connecting to the internet and SURPRISE it didn't work, went to front desk, cause phone didn't work, to see if there was a trick to getting on internet and I was told THIER SERVER IS DOWN, this seems to be on going problem according to other reviews I have read, I really don't think they have internet at all. Breakfast--GO TO MCDONALDS-, first of all they don't start it till 7am, we are usally gone by this time, second of all -IT WAS TERRIBLE-you could of used the bisquits as hockey pucks for the NHL, second they have this huge sign saying that you can't take the food back to your room due to heath code laws, that's funny Holiday Inn down the street lets you. Enough ranting you get the point. I would rather sleep in a tent on a air mattress than ever stay at this hotel again Lees meer

My daughter attended college near this hotel and we have stayed in this hotel off and on over the past 4 years while she attended school. It was a decent hotel when she started school, not great, but clean and good service. We have watched this hotel slide from a decent hotel to one that I could not recommend. Our final stay was for graduation weekend. […] We arrived to find bad stains on all of the carpets from the hallways to our room. The room had a bad odor as well. We stayed for 2 nights and after the first night we attended graduation ceremonies and returned to the room late that evening to find that the trash was emptied and the beds made, but we had no replacement towels, soap or shampoo in the room. They also did not replace the paper cups for water or coffee. We had to go to the front desk to get towels, cups, etc. The same thing occurred the second day. We picked this hotel based on past experiences and because it had a pool for our younger children. The pool rules clearly state that there is no alcohol allowed and no jumping in the pool (it's only 4 ft. deep). We arrived in the pool area to find "so called" adults drunk and drinking pitchers of beer and other alcohol in the pool area while their kids ran wild without parental supervision. There were about 10 drunk adults and about 25 kids. This is a small pool and the pool was packed. One of the drunk fathers kept throwing his kids in the air and letting them drop into the pool and land on other kids. It was a free for all, and a very dangerous situation. We notified the front desk, but nothing was ever done. We were later told that there was a large birthday party booked at the hotel and it was probably members of that party and they would be spoken with. The other drunk adults were in the hot tub acting inappropriately for an area with small children. Within the first two minutes that we were there one woman kept exposing herself to others in the hot tub. This is a family hotel and such behavior is unacce Lees meer

I wasn't really sure what to expect when I booked this hotel. The room was HUGE and I had a big couch and king size bed all to myself which was really nice and inexpensive. Everything was kind of out of date, but still decent. There were some hairs in the bed which I had to overlook because I think that is gross. The breakfast was ok. It wasn't the […] best place I'd ever stayed, but it is GREAT for the money and I would probably stay there again. I felt safe which is most important to me! Lees meer

Although our guarantee through Hotels.com said we would have 5 rooms with 2 queens each and non-smoking, some of our rooms had one king and they were smoking.

When booking this room, I was not expecting to have a wrap around couch and tables in the room to add to the comfort (this was for the king bed room). Also, the sink area is sectioned off from the rest of the bathroom, which is always nice. And, this allowed the coffee maker to be in a separate environment from the toilet, which is something that absolutely […] disgusts me. The bed was very comfortable and the entire atmosphere was very welcoming. One of the best night's sleep I have ever had in a hotel. Lees meer

The hotel was reasonably priced and in the right location. The breakfast was good. The bed was harder than a rock. I felt several springs.....

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I booked this hotel by mistake, wanting to stay at the Signature Inn down the road which we had stayed at previously and loved. When we went to check in we were told the king we booked, they were sold out of at the time of the reservation so we were "upgraded" to a queen. Not an upgrade to me. The iron leaked wated on white pants. The bathroom is very […] small. Tv in the bedroom is very small but did have a larger one in the living area. Breakfast area was big, nice. Next time I'll make sure we do the Signature Inn Lees meer

If you are staying there just a couple of days it is ok, but our room had a closed up smell, my husband said a wet smell. Staff very nice and helpful. Breakfast and the air conditioning was great!

The Hotel was clean, well maintained and in a good location. I had two complaints which were reported to the Hotel staff, Daily!! In todays world it is important to have Internet service (to make future reservations, check email and do Business. During the 5 days I was there, we had NO internet service. The staff was responsive, but their is no support […] on weekends and the support during the week was ineffectual! I had to go to the Toyota dealership (or Macdonaldas/starbucks) every day to do my web surfing. When I asked for a discount or rebate, I was told to get it from Hotels.com The breakfast area & menu, is all show and no substance. Same menu every day (eggs, biscuts, watery gravy, sausage links(cheap), cereal and juices/coffee). I had better at a low nightly rate, Travellodge! I rate this hotel as Unacceptable. Lees meer

f you book online for this hotel, even if you use their web site, they may not honor the type of room you think you have booked. This happened to several people who stayed here. The hotel was fine and the people tried to help those who didn't get the room they thought they were getting. The staff even got people rooms in other hotels.

I was very dissapointed with the rooms. It did not feel clean or well kept. The wall paper was peeling and the bathroom was extremely small. I would not stay at this hotel again.

It is time for an upgrade in the room furnishings. The arms on the couch were tattered and the doors have scrapes and chips. The breakfast is not as good as it had been just a year ago. But the room and hotel served my basic purposes. The indoor pool and hot tub is nice.

The hot food for breakfast was cold so I microwaved mine.The attendant was too busy talking at her cell phone and left the area as soon as we came.The other guest came but there was no food to eat.It was only 7 am.Our sink has rust and looked gross.The room has a musty smell

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Fairly clean, quiet, affordable, nice breakfast. Would definately stay again.

A little old seemingly on the interior and the rooms were fairly clean, but the breakfast was the killer app and certainly unexpected based upon the price.

Front desk staff was very attentive and friendly. Room was clean and very comfortable. The hot breakfast was fabulous and saved us money since we did not have to pay for breakfast. Great job! Diane from Brook Park, Ohio

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The hotel was nice, and they had a nice warm breakfast that wasn't all carbs. Staff was friendly. The beds were rather hard.

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I have to agree with others that have said that the lobby is beautiful and updated but the rooms aren't. It felt like two different hotels. I was also kind of torn when rating the cleanliness of the room. The bed seemed very clean along with the bathroom. However, we had a king room with a couch and coffee table and they were filthy! I don't just mean […] old and dirty, I literally mean it looked like every person that ate pizza on that couch wiped their hands on the arms. The table was blackened from too many feet and shoes resting on them. I didn't even want to set anything on the couch...need I say more. We were also woke up at 8 am by the room vibrating from the laundry room downstairs. Now on the flip side as you left the room and went into the lobby, like I said before, the "other hotel", the dining area and breakfast were very nice and the staff was also very nice. There was a nice variety of hot and cold foods. I'm not sure if I would stay in the hotel again. I'm thinking I would probably try a different one. Lees meer

Staff was friendly. Hotel was clean but could stand a bit of updating.

Very nice place to stay - convenient to Ball State, quiet, friendly. Great breakfast buffet.