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"Prima toeristen op top locatie!"Beoordeeld door een gast van Hotels.com op 7 mei, 2012
Prima hotel. Zou na verbouwing van het hotel terugkeren.
"Perfecte locatie en uitstekende prijs-kwaliteit"Beoordeeld door een gast van Hotels.com op 7 mei, 2012
Vlakbij Times Square, beter kan niet. Ideaal hotel ook met kinderen. Kamers zijn prima, geen geluidsoverlast van straatverkeer. Behulpzaam personeel. Echt een aanrader.
"Ideaal om vanuit hier New York te bezoeken"Beoordeeld door een gast van Hotels.com op 6 mei, 2012
Dit hotel is zeker voor herhaling vatbaar. Dichtbij de PATH trein naar NYC. Ontbijt en kamer waren prima!
"Goede bereikbaarheid via subway naar centrum Manha"Beoordeeld door een gast van Hotels.com op 6 mei, 2012
Verhouding prijs-kwaliteit was heel goed, ben tevreden.Pluspunt was het ontbijt, prima! Een adres om door te geven aan vrienden.
"Absulute aanrader!"Beoordeeld door een gast van Hotels.com op 6 mei, 2012
Mijn dochter (10 jaar) en ik hebben eind april een week in Cassa Hotel and Residences gelogeerd. Dit naar volle tevredenheid! Het hotel ligt op ca. 4 minuten loopafstand van Times Square, de kamer was niet groot, maar prima voor ons verblijf. Er werd keurig schoongemaakt en al het personeel was uiterst vriendelijk en behulpzaam. Men is momenteel bezig met enkele verbouwingen aan het hotel (waar wij overigens totaal geen last van hadden!) die het hotel mijns inziens alleen nog maar mooier en completer in dienstverlening zullen maken. Wij hopen volgend jaar week een week in Cassa Hotel and Residences te mogen verblijven en raden iedereen die een goed hotel zoekt in New York dit hotel van harte aan.
"fairly deceent hotel at decent price"
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"Location is not everything"
The only plus this hotel has is location. Across the street from Penn Station. I have a non-smoking room with cigaret burn on the carpet. The bed is rock hard. Climate control does not work and window does not open. Do not pay for a room with Breakfast. For your money you are money ahead going somewhere else. This morning breakfast consisted of Bagel, […] choice of two small muffins, Apple and coffee. All this being severed out a room no bigger that 12x12. Also, once they run out it seems it is gone, so go early if you pay for this in the room rate. I was warned before booking, but chose to book anyways... Next time, location is not everything. Lees meer
"horrible rooms"
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usine
"Terrible"
Stay away
"Handy access to NYC subways and PennStation trains"
I was generally pleased. the hotel is old and needs work, but the room was fine and kept clean. The staff was also very helpful. Lack of convenient internet asset was a bit of a problem but that was less important on this occasion than it might be on others.
The lobby and halllways are well done. But the room had large sections of plaster missing on the walls, every wall in the room looked unclean . No wi-fi option in the rooms either. Cannot recommend this hotel.
"convenient"
overall not bad though hotel perhaps too large for good service. convenient location though
"Avoid!!!! Bed Bug central!"
Stayed in room 882. Room was infested with Bed bugs! Was later moved to another room for the duration where there more bed bugs but smaller. I cannot recommend this hotel to my worst enemy. Manager was nice enough to refund me my money once I lifted the box spring to show them that there was a small family of bugs living underneath of it. Left with […] 6 bites across my body. AVOID!! Lees meer
"Tourist Class Hotel"
This hotel is right out of the Hollywood horror movies of the 1950s. Do not stay here.
"Great location!"
Yes, the hotel is a bit old, and the rooms are a bit battered (stains at walls, dripping water-tap, etc), but -come on- it's not that expensive either. Our room was clean and tidy, and the bed was very comfortable. And the location is GREAT! I definitely recommend this hotel if you're going to NYC and don't feel like spending a fortune on super-expensive […] living. Honestly, NYC isn't about a fancy hotel room. Choose this hotel and get a great location and comfortable bed in a clean room for an affordable price! Lees meer
"A bit awkward!"
The room was very large but the 2 beds were against opposite walls, making the TV watchable for only one bed at a time! A double double shouldn't elimate the acces to watching TV together just not necessarily sleeping together! Hallways especially rather musty but the staff was great!!! Perfect location for all of the city!
"Great location; but OLD HOTEL"
It was a great location, but the rooms were from the 60's. One friend had to get another room because the bathroom ceiling had black mold all over it. I found a long, black hair in the bathroom; not mine. I was nervous about the bed, but ended up surviving. If you're up for location and so-so accomocations; this is your hotel.
"Completely disappointing"
Extremely unsatisfactory; building very old and no sense of cleanliness; I looked at my heating/ac unit and it was very dirty right inside, within sight; carpet and walls give no sense of tidiness; furniture old and worn out; paint peeled here and there, with old, rotting wood showing.
"great for times square location but it was dirty"
abit dissapointed!!! They only had 2 tellers to check in so the wait was one hour and then the room was filthy! There was a spilled ashtray on the floor next to the bed that we left for the 3 days just to see if it would ever be clened up and NO it wasn't. Then the water in the tub was green/yellow that didn't clear and the bathrooms/room itself is […] old, minimal and dirty. The only positive was the location for us. Lees meer
The room was dirty! Lots of maintence work needed, phone broken, hair dryer broken, carpet filthy. Had to wait in a long line to ask for a wake up call, but the line was taking to long. Will never stay there again!
"Location good for seeing sights"
Enjoyed the stay and was comfortable. Some attention should be given to the peeling paint in the rooms the dust on the shelf on the wall by the bed.
"Very central - good value"
I just returned from NYC - for a conference at the FIT. Hotel Pennsylvania is a perfect location for easy access from the Newark NJ airport, walking distance to the FIT, and with transportation at the doorstep. The check-in wait was about 20-25 minutes (2pm), and the person who served me was very efficent and courteous. Other staff (near elevators, […] safety deposit box) were less friendly and less helpful, appearing to be "annoyed" by my request for info. Older hotel with an amazing lobby, wide hallways, efficient elevators, and quite quiet despite hosting a large number of high school students at the time April 19-22). Room on 11th floor was excellent, save for the somewhat soiled looking and unhinged curtain liner and leftover suitcase scuff marks on the walls. Cleaning staff were very efficient. The breakfast (croissants, bagels, fruit , juice, tea/coffee) served in Penn Room were an ideal start to the day for me, and access to two computers there was useful. I was delighted with my stay overall, and it was only a couple of disgruntled staff in the lobby area who made it less than perfect. Lees meer
"perfectly located"
It was the perfect location. Very old and outdated room but still clean, and staff was very friendly.
"Great location for cheap"
The hotel is ideally situated right in the heart of Manhattan, right across from Penn Station, and the rates are quite cheap compared to anything else in the area. However, don't expect amazing rooms with tons of amenities or exceptional service for the price you pay. This place is strictly to rest your feet and get cleaned up after a long day of exploring […] a great city! Lees meer
New Yorkers very helpful and friendly. Location very good. Didn't like being hassled by people shoving things into my hand ever time I stepped out of hotel door. Toilet flooded in my room which I reported but wasn't fixed. Bought 6 hrs of internet usage but discovered to my cost it had to run consecutively.
"The good, the bad and the ugly"
I will start with the bad, that would be the service. The staff from check in to housekeeping were rude. The ugly, that would be the hotel. The paint is chipping and peeling off the walls, the furniture is old and outdated and the windows in our room didn't close...literally. With all those negatives out if the way i have to stay i would stay there […] again. The price was very fair considering the location was awesome. The hotel is across from Madison Square Gardens and within 4 blocks from the Empire State Bldg. we easily walked to Times Square, Soho, and even to Central Park one day. I would recomend it but just know what to expect. Lees meer
"Good location, poor quality accommodation"
Had a huge room with the most uncomfortable king bed I ever slept in. Room was sparsely furnished with furniture from 1960/1970. Bathroom was clean but towels were worn. Not to be revisited under any circumstances.
Would never stay here again!
"A Hotel Stay Like no Other"
Once I checked in, I noticed that there was no iron & ironing board therefore I called the front desk. After the 4th attempt, the iron & ironing board finally arrived on the 3rd day of my stay. There were cracks in the walls, the paint was peeling off and the bathroom was too small. The only good thing about my stay was that the hotel location was convenient […] (close to all must-see sights). Unfortunately I was not impressed with the service and quality of this hotel. Lees meer
small rooms; sometimes noisy
"reminded my of my childhood"
and I'm 76 years old - nuff said
"its really a good located motel"
Forgetable experience
"exciting location, but actually a motel"
Fun location, limited pet friendly, inconsistent rules
"Good location but!!!!!"
Room was grubby. The hotel is in a poor state of repair. It is a shame as the hotel is in great location. We will not stay here again.
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"good location"
long check in queue but mostly happy with everything especially location
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"NYC's Hotel Flamingo"
Very convenient location super sized old hotel. The room quality is just like a $49.99 motel with spooky ghost coming out atmospheric. Completely black stained carpet, 100 times layered painted wall and never renewed furniture since Presley & Sinatra's age. Surprisingly did not have odor or yucky hair found on the floor so room made are working hard. […] Somehow there were so many French people staid same time on my visit and I remember the hotels in Paris just like this but much cheaper. Emergency Use Only! Lees meer
"Hotel Penn"
This hotel has got to be one of the best bargins in NYC . It has plenty of rooms, a good breakfast, right in the middle of everything. Its an older hotel, but clean.
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"Birthday Trip"
Booked 5 nights in this hotel and since we had stayed b4 decided to upgrade the room to the Penn 5000. Initially we were not thrilled with our room but all it took was a trip back to reception to explain that the room we were offered was not at all what we had booked based on the website. We were then given a fantastic room which was warm, clean and […] comfortable. Fresh towels and bathroom requirements were refreshed daily. Overall we were very happy with our stay and are looking forward to our next, thanks NEW YORK Lees meer
"Good spot"
This was the third time my wife and I booked the Hotel Penn through Hotels.com. The location is fantastic, six blocks from Times Square and the theatre district, across the street from Madison Square Garden. the subway is also across the street. there are coutless options for food in any direction. Yes, the hotel is a little older and the rooms could […] use some upgrading (we had peeling paint in our room) but the shower, toilet and tv worked great. The bed was comfortable and the maid service was efficient. The refridgerator was convenient. I have stayed in other hotles in the city but we seem to go back to Hotel Penn for the location and price. Lees meer
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"Never again"
Hotel room was dingy with stained bedspreads and carpet. Light in bathroom wouldn't stay on.
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"Scary"
We didn't actually stay, this place was so scary. Yikes!
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"Seedy, tourist transient trap"
Extremely busy hotel with staff less than thrilled to help. Front desk was far from welcoming. Room was very large (huge with an adjoining room), but barren and stale like a dorm. Not a picture on the wall. Seems tourists probably take whatever is not bolted down, so they have given up on keeping rooms nice. I wouldn't stay here again.
This hotel stay was deplorable. Never again.
"Dated"
Dont book through Hotels.com for this hotel, they give you the Worst room imaginable and don't care about it 1 bit
"Terrible Service !"
50 minutes to check in, when i arrive the agent toll me that no rooms available even that i pay my in full, i ask for the manager, he never show up. I told the agent I'd call the police and would start yelling at the 60 passengers who were still on the line waitting for their rooms. the room was disgusting,bad treatment .This happened to those who paid […] in full by your room hotel.com since apparently are spatial and cheaper rates.the staff very rude and not help anyone, if you ask them something and do not bother looking in the face.the bathroom had lick in the toilet and the faucets oxidized.I've never been in a crap like this hotel. something good to say the location is excellent. Lees meer
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