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Gastenscore op Hotels.com
Gastenscore op Hotels.com
Beoordelingscijfer van reizigers op TripAdvisor
When I arrived in the afternoon to settle in, the young desk clerk was not very friendly; she handed me a paper to sign, gave me the keys and room #.... My son had asked her about the Wifi and she was rather curt in her response to him. I stayed for 2 nights; when I checked out on Saturday morning, there was a different young desk clerk sitting at the computer. She looked up at me and waited saying nothing. I told her I was checking out, handed her the keys and gave her my name. She made note and said ok. From both persons, there were never any hellos, welcome, have a safe trip, come again. I don't believe they even smiled. I am in a position to deal with the public all the time and I know what customer service is and this was not it. I had more of a friendly response from the housekeeper as I exited the room. door een Hotels.com gast op 10-06-2013