Hilton Garden Inn Shelton in Shelton

Check in was easy and room was very clean. Would stay here again without hesitation.

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When making reservations I called to to insure that there were smoking rooms and was told that there would be no problem. When I arrived I was told that if you want to smoke you need to do it in the back yard. If you check the website - under rooms - smoking is listed as permitted. Also, when I called for room service it was made clear that they would […] do it but only because they weren't busy. All this at the same time that I was looking at the room service menu in the documents in the room. The room was good, etc. but they need to correct the misstatements on their web site. When you pay in advance you are stuck with whatever they choose to do and that is a problem...a big problem. Lees meer

We found this particular Hilton to be a great hotel. We were in town for Christmas visiting relatives, deciding on this hotel as it seemed like a nice place for a good price. My one minor complaint was the jaccuzzi had no bubbles whatsoever. Overall this was a great experience however. The room was clean, nicely decorated, and fairly large. The highlight […] of my stay: the "hot chocolate station" near the front desk. Besides packets of hot chocolate, they also had a couple big bottles of chocolate syryp (you know- the kind for making chocolate milk) A few dollops of that along with the packet of hot chocolate and you have instance chocolatey decadence! Also, because we booked through hotels.com, we got free full breakfasts, which were very good. :) Lees meer

WE stayed at the Hilton Garden Inn in Shelton for one night. We had a function in Ansonia. The hotel was close to our destination. The breakfast buffet was delicious and the service at the buffet was excellent. We would stay here again.

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This was a last-minute booking for New Years Eve. We did not spend much time in the hotel, but the room was clean and very comfortable. The only downside was the hotel was near capacity, and there was a lot of the water temperature in the shower in the morning.

I RECEIVE NOTHING LESS THAN THE BEST SERVICE AT EACH STAY. EVERYONE IS ALWAYS PLEASANT AND HELPFUL.

While I have no complaints about this hotel in particular, I do have a problem with the hotel's policy of putting a $50 hold on my credit card for every night that I stayed over, that will not go away for at least 2 days after I have checked out. I had prepaid for my room in advance, so the hold on my credit card was a nasty surprise. I will not stay […] at a Hilton hotel ever again. Lees meer

Rooms clean, comfortable, and well maintained. Stayed for 3 days for a family wedding with relatives from 4 states. Beautiful lobby for all to relax in, excellent breakfast buffet and a wonderfull staff to organize and carry it all out. Plenty of restaurants and shopping abound. excellent choice.

I actually booked this for my daughter who was turning 16 and a few cousins and friends stayed over night to celebrate. The hotel was able to get us adjoining rooms and they were very clean. Also had free coffee, cookies, and a hot chocolate table with all the fixings. Would come back again

I will definitely return!

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Very clean and comfortable !! The building style inside is nice !! Recommended !!

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I appreciated the hotel bar and restaurant that served not just breakfast but also lunch and dinner. This was a nice treat, especially when arriving after all car rental comapnies had closed. The front desk staff, heck all of the staff, were extremely pleasant and went out of their way to assist anything that I needed. IF you have any questions about […] your room or something doesn't seem right (such as privacy curtains which are actually BEHIND the day curtains and are NOT the to the floor draperies you see), just ask. Lees meer

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Clean, comfortable and QUIET!!! Can't say enough about the staff. Smiles at the front desk, helpful at breakfast. Plenty of parking and a reception area equal to the "NYC Big Boy" hotels. You will LOVE this one as your choice!

Very comfortable an up to date

This is a great place to stay friendly clean and close to everything you could need. The staff are very accomodating and friendly and the breakfast is to die for!

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I was pleased with the hotel service, and we loved the continental breakfast. The only minor disappointment was that the swimming pool and jaccuzi was small. I wish it was bigger, but overall I was pleased with the hotel.

The hotel was nice. People were friendly. However, it was very hot in our room and it took until our second night to have the AC unit fixed. The filter was extremely dirty and would not allow for air flow.

The Hilton Garden Inn in Shelton Connecticut was, overall, an excellent hotel. The ONLY thing I was not completely pleased with was the size of the beds in my room. They were just too small for two persons. Quite comfortable for one person though.

If you need a family friendly, clean, quiet and efficient place to stay in central Connecticut for a few days, you will be pressed to find a better place in the immediate area. My wife and 7 year old son came up for a quick weekend. Every morning we got a hot breakfast and free coffee. My son and I enjoyed the small but refreshing indoor pool. We were […] close to all family and friends in Shelton. I would recommend to friends and plan on staying again in the fall. Lees meer

I cwas a late arrival, I felt very welcom, Tracy at the desk was very helpful. I told her I wanted a quiet room and I was put in a very nice top floor overlooking the river, very quiet. Alex from the desk called to ask if everything was ok, if there was anything they could do or anything I needed, I was happily surprised with the call. I spent 4 days […] 3 nights I will stay there again. Lees meer

I had a first rate stay at the Hilton Gardens in Shelton, CT.. The staff was extremely helpful and courteous. The hotel was very clean and neat. The pool and gym area was very nice and the equipment was well maintained. If I should have to stay in that area again, I will return to this hotel.

The staff was helpful and the room was clean and comfortable.

Had room trouble they tried fix it but they could not so they gave me upgrade room for same price

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The check-in was smooth and although I had requested two double beds, they assigned me a King size bed. I asked for a roll away and they provided it free of charge. The complimentary Starbucks coffee in the lobby was a really welcome perk. The staff was friendly and helpful and the hotel was well maintained. I also liked the complimentary wireless internet […] that is provided for guests. Many hotels nickel-and-dime you with extra charges for internet service. All in all, this was a very good experience for me and represented a great value. I would recommend this hotel to anybody who is looking for an above-average, comfortable, clean, and convenient hotel. I would definitely stay there again without question. Lees meer

I checked in and the swipe key was not working and switched rooms. The room had no heavy drape to close and a street light made the room bright all night and was annoying. The worst was the group across the hall had a ripping party from 11PM to 5AM and after calling the front desk twice nothing was done. My children were up all night from the noise […] and the stay was a utter disaster. Lees meer

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Staff was very curtious and helpful room was clean and comfortable nice ammenities Microwave a little small

Very nice people good food clean pool nice hotel. Would stay again

Comfort dial mattresses - no level of comfort found paint peeling off ceiling in bathroom toilet kept running water = had to go back and jiggle handle to stop comforter kept sliding off bed during night pillows very uncomfortable room became cold then hot all night - despite setting temp for room temp control heating unit very noisy - kept waking up stayed […] two nights with very little sleep offered free breakfast or a 10$ certificate for snacks when explaining problems to manager - we refused both Lees meer

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I stayed for two nights, everything was great except that the shower constantly changed temperature and I had to always jerk the faucet handle to the left or right to compensate. Otherwise, room service was great, bed was extremely comfortable, and pool and hot tub were good.

I have stayed at many hotels and this is by far one of the most accomodating hotels and friendly people.They are all truly there for us visitors to enjoy our stay.

My reservation was confirmed smoking of which I retained a printed copy. I notified upon arrival that there were no smoking rooms and after some debate was allowed to smoke with the window open and later charged $50.00 additional dollars on my credit card without any consultationion with me. Very disappointed.

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It was great except all of the hockey kids running up and down the hallways Knocking on doors.