Hotel Grand Union in New York

sober, maar netjes, ligt zeer centraal in Manhattan. Alle belangrijke atracties zijn zonder problemen te belopen, evenals metro etc. Keurige bediening. Voor de prijs en de plek een prima hotel.!! Dit was voor ond de tweede keer dat wij gebruikmaakten van het hotel.

Ik heb met mijn zoon een prima verblijf gehad. Kamer is sober maar voldoet prima en is schoon. Helaas geen wifi in de kamers maar alleen in de lobby. Personeel is vriendelijk. De ligging was voor ons uitstekend, alles is makkelijk te bereiken vanuit hier.

Wij zijn heel tevreden over het hotel. Het personeel is vriendelijk en erg behulpzaam. De lunch bij het hotel is prima. Voor een verblijf van 3 nachten hebben wij veel gezien. De ligging van het hotel is goed. Vijf minuten lopen naar de Empire State Building, Veel winkels in de buurt en een paar miniuten lopen naar het station.

goede prijs kwaliteit, schone badkamer en een goede ligging, vlakbij metrolijn 6

Was there for business. Great location and cool neighbouhood with a nice wine bar around the corner. Rooms are small but clean enough.

I plan to return as long as the rates remain in the current rage. Location good for purpose of my visits. Nice attached Captain's diner! Good food and an excellent price. LOVE their breakfast.

Very clean, well located, friendly staff, cafe next door was convenient

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room enough for a family of 4, nice, large refrigerator that was cold!

the location is pretty good: 10 min. from penn station and 15 min. to times square. had some problems with the shower - sometimes it jumped from hot to cold by itself. there's free wifi, but if you don't have a laptop or a smartphone you'll have to pay for using their internet computers, which sucks... .the staff seemed ok but i didn't really talk to […] them. Lees meer

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Very friendly and helpful staff, clean room, affordable, excellent location for Time Square and other sights – no taxi or rental car required. Hotel Grand Union was exactly what we needed. No complaints at all - we will stay there again.

3 blocks from Penn Station! and near many subway lines. Very friendly & accommodating staff (let us check in 2 hours early w/ no penalty). Loved the cucumber soaps they set out for us!!

This hotel is very comfortable, its staff is very polite and friendly and it is within easy access to the main business areas. Its main drawback is that the room eis not equipped with a kettle.

Some people give it bad reviews others give it good reviews like myself. If you are just looking for a place to sleep and dont mind not having wi-fi inside your room this is the place for you. The cleaning ladies r consistent, the front desk people are friendly, and its in a great location for tourist attractions (if youre into that) or just for overall […] getting around Manhattan. Pick this if youre not gonna b delicate about fancy shmansy stuff!!! The rooms r in great conditions enough space for two people. But yeah overall satisfied with this last minute booking thay saved us a lot of time n money. Lees meer

Hotel overall was good but last day porter advised us hotel taxi to the airport with guaranteed price of USD 61 incl.tax for 4 people. Then at the airport taxi driver have asked us for USD 80 and when we paid cash and the rest of USD 10 by credit card, he transcribed imprint of the amout of USD 10 to USD 40!!! Our bank canceled the transaction because […] we had a receipe! Beware! Lees meer

If you're looking for an inexpensive place to stay, this hotel is a decent choice with a few caveats. It's reasonably quiet and the rooms have the essentials, assuming you don't need wifi in the room or need an iron or coffee maker either. (I use tethering, so the lack of wifi didn't matter to me.) The rooms and furniture are old, and everything is […] need of updating. That said, if you just need somewhere to sleep and that doesn't bother you, the location right on the 6 line and walking distance to Penn Station is worth it. Something to know in advance is that there is no secure bag storage at the front desk. Bags are left laying in the lobby where anyone can take them, with no tags to identify the owner. Lees meer

If your looking for a fancy place to stay this place wouldnt be for you.Our room was small but clean.The hotel is in a good location close to The Empire State Building and a short walk to Times Square.The coffee shop next door is a great place to eat.I highly recommend it for breakfast,the owner is the cook he's a great guy and the food is deliciou […] s. Lees meer

The Front Desk staff was rude and husseled me out of USD 20 for checking out late even thought the hotel was empty on a monday night and i had already requested for a late checkout. The internet service is not free and the rooms are very small.

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I went with this hotel because I thought it would be a nice place to stay during the long weekend away from home with my fiancee. While the room was clean and the bed comfortable I was a bit disappointed overall. The room service booklet that they provide was out of date and when I called to try to get room service the phone didn't work. After calling […] the front desk three times I was able to find out that they charge you extra to "open" the phone lines, something I've never heard of, and for the amount that I paid I don't think I should be charged an extra eighty cents to call for room service. After asking them to open the phone lines for me the man at the front desk did all he could to keep me from ordering room service and instead wanted me to go to the cafe that is connected to the hotel since it was "cheaper." I for one, do not wish to be forced into eating somewhere that doesn't have the food I want. I am a vegetarian and all the cafe offers is burgers and the like. Eventually my fiancee and I just ended up walked around the city to find something to eat. The shower was the other main thing that annoyed me. The hot water wouldn't kick in until the hot water knob was turned to it's limits and then the water fluctuated a ridiculous amount. One second it was freezing, even though the cold water wasn't on, and then it was scorching hot. Also, the mini fridge didn't keep things very cold. My fiancee and I had to throw away two small cartons of milk that we were going to use for our cereal that we purchased off site, but, unfortunately, couldn't use. And another side note. I wouldn't recommend this hotel for anyone in a wheelchair or anything that requires a large amount of space. The halls are all but two feet wide, sans exaggeration and the rooms are cornered together very tightly. Lees meer

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The best thing about this hotel is its location, which is fantastic. The hotel is small but very well maintained. I will stay here again the next time I'm in New York.

The location is excellent, only 2 blocks from the Empire State Building and a 10 minute walk to Times Square. The hotel itself is comfortable, small rooms and clean. The staff are friendly and there's a nice cafe attached (Captain Cafe). I'd definitely recommend Grand Union for your stay in New York.

I recommend this hotel for its great location and good qaulity vs price!

Hotel does not have wifi in the rooms. That alone is reason not to stay!

The hotel had great location, but no internet service in the rooms which was so inconvenient. Do not recommend for business people.

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The hotel room smelled like urine and overall just seemed filthy. They have a clause of no guests after 11pm, however thankfully due to the condition of the hotel I would have no interest of bringing someone back to the room. Although I didn't have anyone around me particularly loud, the walls were thin and could be a problem (heard people getting […] ready with hair dryers/music./shouting above, below and next door) Lees meer

I like the location and the area was not to bad either. For overall, i was very satified.

exellent location overall exellent value compaired to other new york hotels

We stayed for 4 nights. Location is central (near Empire State Building). Room was clean, and the counter help was prompt and friendly (our room was missing the TV remote, but they provided one right away). Only complaints: The bed (a double), was pretty uncomfortable (lumpy and felt like we were teetering atop a pedestel....hard to describe), and the […] heater in the room made a LOT of odd noises when it would fire up. Otherwise, it's a decent value for NYC. Lees meer

If you are looking for a place to simply crash and get a good night sleep, this is probably not your best bet. Staff was not very service oriented and hotel is just old looking and feeling. A simple change in bed spreads and some more contemporary color or wall paper would suffice. Had a hard time sleeping the first night; I could hear everyone in […] the hall way and it was just not cool at all. I would never stay here again. Lees meer

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Unwelcoming receptionist, cold room and no way to turn up the temperature (there is an A/C unit by the looks of it though). Felt like a window was open but it was not. Plug sockets were broken. Complimentary toiletries had been half used by the previous guest (eugh). Poor / no sound proofing from the road - all night it sounded like refuse or something […] was being removed by industrial type trucks, which woke me and my friend every hour. I only stayed a night, felt dreadful the following day with such a poor night's sleep. Lees meer

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A good little hotel, and reasonably priced by New York standards. Position is excellent, within walking distance of Grand Central, Empire State building and Macy's. Even better, the subway is at the end of the block. My room was comfortable, and being at the front had a view of the Empire State building. However, there was a lot of noise outside from […] the street, and if you want quiet I suggest you ask for a room at the back, and forget the view. Lees meer

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I was in New York for a week and just needed a place to sleep, as I would be travelling all the days. Hotel is located just 2 blocks from Empire State Building and Grand Central is a subway station away - it it very central when you need to get anywhere. A subway station can be found just down the street when you exit the hotel, and 5th Avenue is just […] a few minutes walk as well. Room was in very nice condition and I never had problems with cleaning. It was a little small, but it didn't matter to me, as I didn't spend any time in there anyways. It fitted me, my suitcase and all the stuff I bought quite nicely :) They don't serve breakfast in the hotel, but I went to nearby Starbucks cafées in stead, they had 2 cafées very close to the hotel, one of them right next to Empire State Building. A great help was when leaving the hotel, you can store your luggage. You have to check out at 11 am and since my plane wasn't leaving until 11 pm, I had to place my suitcase somewhere, so I didn't have to drag it all over the city until I left. Hotel staff was very helpful in this regard and it's no extra charge. Big thumps up for this service! Only negative thing to say is that they don't offer free WiFi - you have to pay to get access and the price is quite high. I think they should offer this as a service free of charge, but you can find other places in the city, that can offer this, so it's not a major issue. Elevator is slow as well, but that's only a big problem if you forget something in your room, when you reach the lobby ;) All in all it's definitely a hotel I would recommend to others and I will surely be using it when I return to this great city one day! Lees meer

Great wee hotel in the heart of Manhattan, clean and comfy bed with no bugs, small rooms but great price, very quiet area and a great breakfast in the cafe next door.

Hotel seemed recently renovated. Room was clean and fixtures appeared new (mostly). Air conditioner didnt work properly and we couldn't bring room temp down sufficiently. And the shower was horrible!! Low pressure and the water temperature changed frequently from scalding hot to quite chilly. And the tv, which we didn't use, was old and small. Also […] no free wi-fi. Staff was friendly and allowed us to check in early which was convenient as we arrived at 1 in afternoon. Lees meer

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Excellent stay indeed! Value for money, centrally located with the subway at the end of the street. Lots of cozy diners, coffee shops located around the block making life really easy. The staff were absolutely wonderful, pleasant and friendly as well as being really helpful. My only suggestion would be that there were tea/coffee facilities in the rooms. Would […] highly recommend and would definitely stay there again! Lees meer

Excellent stay indeed! Value for money, centrally located with the subway at the end of the street. Lots of cozy diners, coffee shops located around the block making life really easy. The staff were absolutely wonderful, pleasant and friendly as well as being really helpful. Would highly recommend and would definitely stay there again!

Rooms are small, if you just need a place to sleep, this is the place. Quite neighborhood, near the Empire State Building. One half block from #6 subway.

it was close to all the sights, and the staff were friendly and helpful. we had a great stay in new york.

My visit here was great as far for the hotel, the attendant was nice and friendly. The gentleman that owned the coffee shop was very trusting. I had bought coffee and pastry doing the evening aand had come down from my room without enough money and the gentleman trusted me to waited until morning to pay for it, although i was checking out before his […] shop open. For New York, that's a milestone. I will definitely look forward to staying here whenever I am visiting New York. Lees meer

Great location for Empire State Building, Penn Street Station and Grand Union Station. Good area for shopping - Large Macy's nearby. Hotel clean and staff friendly. Captains Cafe attached to Hotel serve good breakfasts and cheap bottles of beer.

This hotel was a great locatin away from Times Square. The rooms were small but away from the street it was actuallky very quiet which is sometimes an issue in NYC Hotels. I'd stay there again!

We really enjoyed the convenience of this hotel's location. The rooms were on the small side but had all the necessary amenities and were very clean. I would definitely use this hotel again again and would also recommend it for its location and value for money.