Comfort Inn And Suites Hamburg in Hamburg

Service was very good. anything we needed they provided quickly including ideas for supper. The only drawback was the breakfast. The eggs and sausage were terrible. Spend a few more cents and have better hot options and you will have more repeat customers.

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The rooms had lots of room, comfort, and clean. We would recommend this hotel to everyone. Thanks

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Not bad

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Twenty minutes from Kissing Bridge forty to Holiday Valley. Good price, service and clean. Pool was a disappointment, since it was cold and no towels set out. Good restaurants, fast food close. Nearby and shopping.

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GOOD HOTEL AT GREAT PRICE

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It was perfect last minute booking great place convenient local to everything

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All around clean, comfortable & friendly.

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Staff was not very professional but hotel was clean

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Rooms are outdated and need to be thoroughly cleaned. For example dusty behind night stand, stained carpets, electric outlet not working.

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Hotel was acceptable for an overnight stay. Room was clean and bed comfortable, but very basic - did not have a refrigerator or microwave. I rate it OK as an overnight, but would not use it for extended stay or vacation.

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Hotel has many visible area of repairs needed on carpets and walls. One important thing to note is that there is NO elevator. Normally I don't use them but on a family trip it's almost a necessity with so much to carry. First crib they gave us was broken and we had to get another. The hotel staff was quick and friendly however. No microwaves or fridges […] in rooms. No ice machine on 2nd floor, so it was a bit inconvenient. Breakfast was disappointing with those circular egg things and stale donuts and pastries. Decent selections of yogurts and beverages. I wouldn't really recommend this place. I'd look at other options if I were staying in the area. Lees meer

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My experience there was everything I would expect of a hotel. The desk clerk even recommended a very excellent restaurant.

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1. PHONE DIDN'T WORK WHEN WE ARRIVED. IT HAD TO BE CONNECTED CORRECTLY. 2. ONE OF THE OUTLETS DID NOT WORK WHICH I NEEDED FOR MY CPAP. FORTUNATELY I HAD A LONG EXTENSION CORD THAT I WAS ABLE TO USE NEAR THE TV OUTLET 3. ONLY ONE CHAIR IN A 2 BED ROOM WITH 2 DOUBLE BEDS. NO COUCH. EXCEPT FOR THE FLOOR OR THE BEDS, WHAT WOULD A FAMILY OF 4 HAVE TO SIT […] ON ? 4. THERE WAS NO FRIG IN THE ROOM WHICH SURPRISED ME. 5. THE DRESSER WITH THE TV HAD SOME DUST ON IT. SINCE I HAD STAYED AT THE HOTEL AT LEAST 3 OTHER TIMES, I WAS DISAPPOINTED. Lees meer

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We were so pleased that we returned after one night at Salvatore's in Buffalo because we liked the Comfort Inn better. We stayed 4 nights and came back after one day and fortunately were able to get a room for two more nights to complete our stay in the area. We would definitely come back here and have already recommended your Inn to our other friends. […] We have visited in over 62 countries but Hamburg was once home. Our stay here was very good. Lees meer

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It is a one day stay hotel. Nothing special, very basic and has a broken chair and unfriendly night shift staff..

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Good place to break on a long road trip. Convenient access from Thruway, friendly staff, lots of room for the trailer we were pulling. Good value for the price. Would stay again.

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Hotel was clean but I was diappointed with bath tub handle broken when I was about to bath and the staff did not show any concern but only option was to move with no effort to fix. It will be nice to provide service

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Clean comfortable hotel near the thru-way that accepts pets.

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The front desk changed our room when requested (I don't like to stay in a handicap accessible room as I feel it needs to be available for someone who needs it.). The only problem was that the room was not freshened after the first night. We had enough towels, and when we told the front desk the next mornning, it was taken care of. Good breakfast each […] day. Convenient location for us. Lees meer

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We were dissapointed with the construction taking place in the lobby and halls. The air conditioner was subpar and had to be on constantly to maintain a comfortable tempature. The staff did not leave sufficient linens nor were we able to find staff to obtain additions towels and stuff.

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If you are traveling and need to stay for a night or two. stay here. We were on our way to visit a college in Ohio and needed to break up our trip. It was just what we needed. A place in a good location, with quiet rooms, and comfortable beds. This was the place. Worth it.

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Not much was promised: clean, quiet room, low price, basic breakfast. I checked in at midnight and left by 10:00 am. What I got was a clean room in a facility that was quiet at least till 1) the tractor-trailors reved up at 6 am, and 2) the morning cleaning crew got in around 9:00am. The price was as promised. The breakfast was not outstanding, but […] enough to get me up and going. Was here on business. One (brief) night. Don't usually stay at this chain, but would definitely stay here again for this purpose. Lees meer

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My family and I spent a night here on the long drive (OH-MA) over the holidays. We will look for this hotel next trip. This hotel was great - staff was friendly, service was perfect. I travel all over the world - a Comfort Inn is not a Hilton, but in its class and price range, this Comfort Inn was the best hotel I have seen. Great job to all those who […] work there in Jan 2012! Lees meer

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The admission process was flawless - quick check-in. The room was clean and the linens were fresh and clean. The breakfast was good. They had coffee, tea and hot chocolate available 24hrs in the lobby as well as a coffee maker in the room. The heated pool was an added bonus.

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I travel through this area on a regular basis and have stayed at all three of the motels available. At one I was bitten by flees and the other was far too expensive. The Comfort Inn is conveniently located right off the highway. There's a fantastic new restaurant within walking distance, a Wallmart, gas stations and lake side retaurants within a few […] minutes drive. The Peace Bridge into Canada is only a 10 minute drive and the Lewiston Bridge is another 20 minutes. The Airport's only 20 minutes away, as well. The rooms are always clean and comfortable as is the rest of the motel. A nice touch is that they have a diferent security code for the internet connection every time I stay there. The staff has always been very proficient, friendly and helpfull. This motel simply has the best location, staff and value for the money of all the places I have stayed at in this area. Lees meer

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Decent hotel. Went for a working weekend but couldn't get much done. Internet was VERY slow. Line to front desk was continually busy.

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We had flown into buffalo and had planned on looking at SUNY Fredonia so we book an overnight stay at comfort inn hamburg. The cost was considerably less than surrounding buffalo Hotels. We found the staff to be helpful and the room,quiet,clean and comfortable.We would definitely stay there again

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a little dirty

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OUR FAMILY WAS ACCOMODATED IN TWO ADJOINING ROOMS. DESK STAFF WERE FRIENDLY AND HELPFUL,ROOM WAS CLEAN AND COMFY, BEDS COMFY-SLEPT WELL, COMPLIMENTARY CONTINENTAL BF WITH WAFFLE STATION AND BACON WAS GOOD, COFFEE WAS PLENTIFUL.

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For whatever reason, Buffalo hotels were pricey the weekend of a busy, family event. We just needed a safe, decent, clean place to sleep and shower! This was more than adequate and the price was considerably less than other area hotels. The staff was very friendly, hotel is located off the busy road in a pretty natural setting, breakfast warm and easy, […] and the rooms were clean. Fit the bill for us! Lees meer

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Nothing fancy about the hotel but everyone working there was very friendly and helpful. Lots of choices for breakfast. Had a nice run down Sunset and Pleasant Street.

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First room, TV didn't work...second room dirty, weekday breakfast was bare minimum, next door toilet ran off& on ALL night, even after request for maintenance. Poor management. Computer at check-in didn't work for two days. This is the worst Comfort Inn we ever stayed at...never again!

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We were charged 100 to 150% above the cost of comparable accomodations in other locations - and its not like the location offered a view of the falls. To be fair, not that they deserve it, all the lodging in the area appears to be marked-up. Just keep on drivin'.

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Well kept, convenient location and friendly, helpful staff.

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We chose this hotel due to its proximity to I-90 as we were on our way to Boston. It was just an overnight stop and was perfect for that. We were able to take a side trip to Niagra Falls as well. The breakfast was very typical to most hotel breakfasts at this price point. The staff was very nice. One potential negative is that there is no elevator at […] this hotel, which would be cumbersome with a lot of luggage and / or children. Lees meer

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We've stayed here several times while visiting family and it's always been very nice with a great breakfast. This time though it was the July 4th weekend and the hotel was full. The AC in the hallways and lounge was set at 79, and it was hot! The breakfast was very disappointing. Bacon was scarce, and when it did arrive was thin and burnt. OJ was mostly […] water. The breakfast area was too warm to even sit in. Staff was exceptionally nice though, as always. Wish there was a restaurant within walking distance. Lees meer

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