Novotel Koeln City in Keulen

We hebben in het Novotel geslapen omdat onze zoon die in Keulen woont een feestje gaf. Hij woont in de buurt, dus Novotel was handig en niet te duur. Het bleek ook nog een goed en mooi hotel te zijn. Prima, dus. We hadden een kamer met uitzicht op de jachthaven bij de Rijn. Ook een leuke plek om Keulen te verkennen.

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Tweede bezoek aan dit hotel voor een bezoek aan de Kerstmarkt in Keulen. Het hotel ligt dicht bij het centrum. Correcte en vriendelijke bediening. Volgend jaar opnieuw !

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We booked the room well in advance for christmas stay but when arrived, learned it was a smoking room (with all the furniture, pillows etc smelling like cigarettes). after complain staff said they have no spare non-smoking rooms to offer us and they would try to find one the next day. They found the normal room next day but the first night of our stay […] was not pleasant at all. No appologies or whatsoever and not everybody at reception was hospitable and welcoming (two ladies were very nice but the guy was the opposite). apart from that experience with Novotel was quite positive. they don't have free wifi, but there are two Macs at the lobby with free internet. Location - decent for this price, takes 15 of walking to the city center. Lees meer

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Hotel met te weinig parkeerplaatsen als het volledig vol geboekt is. Ook tijdens het diner is de service slecht. Toen wij er 's avond waren was het niet druk in het restaurant maar duurde het allemaal erg lang voordat de bestelling werd opgenomen en ook om uit geserveerd te worden. Doordat het hotel was volgeboekt wat het ''s morgens erg druk bij het […] ontbijt. Hierdoor waren er veel te weinig tafels voor alle mensen en stonden er rijen mensen te wachten. Ontbijt was wel ontzettend goed. Genoeg keus voor iedereen, ondanks de drukte was er val alles meer dan genoeg. Lees meer

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Erg verzorgd!

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Uitgebreid ontbijt maar lang niet elke ochtend alles voorradig waardoor we soms lang op bepaalde dingen moesten wachten. Douche/toiletruimte redelijk klein bemeten voor 4 personen. Verder prima ligging, 10 minuten lopen van centrum.

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Een prima hotel met uitgebreid ontbijtbuffet. Goede ligging ten opzichte van het oude centrum. Vriendelijk personeel en nette kamer. Voor het hele gezin geschikt hotel.

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De keuze bij het ontbijt is ruim voldoende alleen kon het hotel al de mensen niet aan. Er werd gezegt dat je ook bij de bar of in de lounche kon gaan zitten omdat de ontbijtzaal meer dan vol was Daardoor waren de schalen ook regelmatig leeg

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Al enkele jaren gaan wij in december naar de Kerstmarkt in Keulen. Het hotel dat wij anders verbleven was bezet, dus weken we af naar het Novotel. Goed hotel, prima kamers met als extra een tweezitsbank waarop je samen naar de TV kunt kijken. Het hotel ligt praktisch aan de Rijn aan de kant van de Altstad, waar je in 15-20 minuten naar toe loopt. Royale […] parkeervoorziening onder het hotel. Lees meer

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Een erg verzorgd hotel op (flinke) loopafstand van het centrum Keulen. Helaas langs een drukke weg die je de hele nacht door hoort als je met een raam open slaapt. Zeer vriendelijke personeel, kindvriendelijk hotel, uitstekende service. Helaas zeer harde bedden, wij hadden met een groep 3 kamers en de harde bedden was bij allemaal opgevallen. Maar voor […] een weekend een zeer geslaagde keuze. Lees meer

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Prima strak zaken-hotel waar wij me onze twee kinderen twee nachtjes hebben geslapen tijdens de herfstvakantie. We sliepen met z'n vieren in een kamer. De kinderen op de bedbank. Kinderen ontbijten gratis mee. Parkeren (betaald) onder het hotel. Oude centrum was op loopafstand.

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Novotel Koeln is een ruim, net en vriendelijk hotel. Prijs-kwaliteit is meer dan in verhouding. Het eten is goed en beter dan in de omliggende eetgelegenheden. De kamers zijn ruim, verzorgt en netjes, her en der wat wat rooklucht op de gangen. Extra benoemenswaardig is de parkeergarage onder het hotel, de lift aldaar komt uit bij de receptie. Al met […] al een plezierige ervaring. Lees meer

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schoon, groot, vriendelijk personeel, ontbijt fantastisch

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Mooi hotel die toelaat om te verblijven met kinderen. Het ontbijt is er volledig zoals het hoort te zijn en het eten in het restaurant is er van goede kwaliteit. Enkele minpunten zijn, dat er meer kastruimte mag zijn in de kamers en dat het te warm was in de kamers en de airco niet werkte.

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The hotel was very nice but room was very small ! Our room over looked the Rhine and was right by a busy road so very loud! Other wise good !

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NIce!!! Very Clean and best of all , the breakfast was excellent.

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This was our first time staying in a Novotel Hotel. We went to Koln to experience the 2013 Rosenmontag Event. The hotel is located in a great location (easy walk to the main center of Koln) and offers free parking which is a huge plus. The hotel's breakfast buffet was very good with a huge selection of items. The room we stayed in had a decent bed and […] sofabed pullout that our daughter slept on. The accommodations were a bit tight, but they worked for our one night stay. As a precaution, be prepared for very very tight shower accommodations with a high step up into the shower. We are young enough to step up into the shower, but older individuals may have difficulty. Lees meer

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Initially, I wasn't expecting much, I just booked a flight + hotel package (+transfer) that was affordable for me. Once I'd arrived, I was blown away! Not only by the views along the Rhine and the new developments along it's banks, but by the high standards held by the hotel and its staff. I've stayed in 5* hotels in the US and this quite easily meets […] the same standards, I instantly felt as if I'd made the right choice! My one gripe wasn't anything to do with the hotel, more of a language problem on my behalf, though the staffs English was very good, I'd recommend you brush up on your German in order just to arrange transfer times etc. I will definitely use again! Lees meer

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We booked two rooms for family of 5 - the hotel only had 1 room in their reservation system but was great in getting this sorted for us very quickly at check in. Rooms are clean, quiet and nice, at unbeatable price. Children are staying free with parents and have free breakfast as well. Parking in underground park house at hotel was convenient and more […] so than suggested on web site; costs €14 per day extra. Walking distance to old town, city centre or cathedral is 30 minutes (with young children) or a bus takes you there faster from a stop right behind the hotel. Chocolate museum at Rhine only about 5-10 minutes walk. Very good value for family - will stay there again when in Cologne. Lees meer

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Our room had not been vacuumed. Sugar all over the floor and and dirty bathroom floor. The first night was sleepless - rubbish pillows and an intemittent, loud droning noise which we were later informed was the air conditioning. We complained, the staff apologised but when we returned the next evening it was still dirty - the carpet had still not been […] hoovered following the previous occupant and the bathroom floor had not been cleaned. The reception staff apologised again and moved us to another room. The pillows were better, the air conditioning did not make the wall vibrate loudly, the carpet was clean but ... the bathroom floor was dirty. We've stayed in a number of hotels in Koln - this was the only bad experience and we shan't return. Lees meer

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Our family of four stayed here just before Christmas in order to visit the many Christmas markets on offer in Cologne. The hotel is perfect for that. Within easy walking distance to four of the six markets and the Lindt Chocolate Museum. The hotel is comfortable and clean and a very good breakfast, although get down to the restaurant early on the weekends […] as it's very crowded. As other reviews have mentioned the beds are slightly hard. The sofa bed seemed better so we all had at least one comfy nights sleep on that. We also parked our car in the secure underground parking for three days for a total of 14euro, which we thought was good value. Overall the hotel was very nice and great for families with kids of all ages. We will definitely stay here again. Lees meer

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Location is a bit off from central station....not so recommended ....and no free wifi even at the hotel lobby.

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Staff were terribly rude and unhelpful. We had to queue for the lifts in the mornings. Rooms were very basic, more like 2 star than a 4 star quality.

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Clean affordable accommodation. Walking distance to shops and restaurants. No frills accommodation. Recommended

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We booked three rooms at the hotel. My partner and I along with our 6 month old had a lovely room on the non-smoking floor. No complaints about our room. Good size and comfortable. However, we had not thought to request non-smoking rooms for the rest of the family. So the other two rooms were very smoky which my non-smoking family werent too happy about. […] This didnt effect the comfort of the rooms. But just something to think about if you are booking a room as a non smoker. Overall, I would recommend this hotel for location and for comfort (lovely and clean). We stayed for three nights to visit the Christmas markets. It was a 5 minute walk to the fantastic river market at the Chocolate Museum where we went for dinner each evening. And about 20 minute walk along the river to the Cathedral Market. Lees meer

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Fantastic place, absolutely perfect for our family (2 adults, 2 kids). Great breakfast, friendly and attentive reception staff and conscientious cleaners. Situated only a short walk from the lovely harbour christmas market (and the Chocolate Museum). We will come again!!

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The room smelt of cigarette smoke badly. I had friends in other rooms and they experienced the same issues.

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Very nice hotel with large rooms. Good and comfortable beds, and windows can be opened. It's not located in the centre of town but it's within a walking distance to the Dom. Very friendly and effecient staff.

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Good location near the Rhine, good parking. Good hotel not great. Not all staff friendly. Not such a cosy atmosphere!

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It is a nice hotel to stay with family. The downsize is the hotel is not near to Metro or Underground station. It takes 12-15 minutes walk from nearest Metro or Underground. Take Bus 132 from Köln Hauptbahnhof (Dom hbf) to Hotel is more convenient.

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Hotel was ok - clean and in good condition, but not really the best location. Staff were friendly and helpful.

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My partner I stayed for 5 nights at this hotel and found the hotel very clean, comfortable and the staff very helpful. If you would like to eat in the hotel restaurant the food is excellent. The breakfast buffet was to die for so much choice and again the service very good. There are tea and coffee making facilities in the room and air free air conditioning. All […] staff behind reception speak English, but did find that the staff at breakfast spoke little English. There are also Smoking bedrooms which is unusual. The hotel is situated about a 20 minute walk from Cologne centre. We also found some cheaper places to eat and shop on Severinstrasse, which if you turn left out of the hotel and left again at the end of the hotel and follow this road which is about a 5 minute walk you will be pleasantly surprised. Unfortunately we did not find this until our last day. Lees meer

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We usually stay in 5* hotels and so always have high expectations. In this case, the Novotel had no issues and we enjoyed our stay there. Staff were friendly, room was clean and restaurant was well kept and served nice food. Location wise it was out the way enough to be quiet, but only 15 minutes walk from most places.

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Good location because it was close to the chocolate museum. Parking was easy.

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We had a large standard room that was perfect for the 4 of us. 2 kids, 9 and 12. Breakfast was great, but expensive. Buy the breakfast when you make your reservation, much better deal. Great for families, near all the Cologne attractions.

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clean and comfortable room and bath room.But the air conditioning was not working.Check in time was 3 pm which was not convenient since we reached the hotel at 11 am after a long overnight flight from Canada and 2 hours taxi ride from the airport.There was no help tp carry our bags.

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Nice business hotel close to central Cologne, clean and crisp with upto date facilities.

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Rooms were very dated in terms of furniture and bedding. Extra fees for everything.

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Perfect for what we needed. A spacious family room just 10 (very cold) minutes walk from the town centre. There were hotels nearer into town, but this was opposite a newly developed area which is very close to the Chocolate and Olympic museums - both of which were good for kids. The hotel seems very geared up for kids at the weekend - there's a kids' […] area and an X box and computers. They were welcoming to the children and didn't seem to mind them dashing around a bit. The kids' menu was good too. Lees meer

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This is a great hotel for families on a short stay in cologne. Not far from the shopping and the cathedral, took us about 15 minutes to walk. Good restaurants just around the corner. Parking for 12 euro a day. The room was comfortable and they had the sofa bed ready with two sets of sheets for the kids. The staff at the front desk was excellent. The […] Sunday morning breakfasts buffet was delicious. Lees meer

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My husband and I along with a couple other friends stayed at this hotel during our German christmas holiday. We wanted to experience the German Christmas Markets and we were definitely impressed by how close to all three markets the Novotel was. We were able to walk to all locations, it is a quick 10mins walk to the main area in Cologne. The hotel was […] clean and very comfortable. We had dinner at the restaruant and it was certainly a very delicious meal. I loved that there were shoe shines on each floor!! Lees meer

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Very nice hotel in an excellent location. Taxi from airport only 25euro and approx only 15 mins walk to to city centre. Room was a bit tight for 2 adults and 2 children but as this was a special offer it was well worth it. Excellent buffet breakfast.

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Hotel was great, only a short walk from the centre and a couple of minutes from one of the Christmas markets (the reason for our trip!). Very friendly staff and everyone so helpful. We travelled with our 20 week old baby and they were really accomodating.

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I chose this hotel as it is close to the christmas markets at the chocolate museum, old town and cathedral and stayed for 3 nights. The hotel was well maintained with friendly, efficient staff. The room was a decent size with a modern ensuite bathroom. Sound insulation was excellent even though the room was on the first floor overlooking the main road. […] There was a good selection at breakfast; hot with eggs, bacon, sausages, potatoes, etc and cold with a varied selection of breads, cold meats, cheeses,etc together with cereals, fruit juices etc. Selection of teas or coffee is also served. The hotel restaurant served excellent food although the choice / variety of food offered was limited. The hotel is very conveniently situated, near to the river and about 10 minutes walk to the old town and 20 minutes walk to the cathedral & railway station. I would recommend this hotel to other travellers and will stay here again should I return to Cologne. Lees meer

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Great breakfast. Very family friendly. No restaurants nearby.

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