Crowne Plaza Niagara Falls Fallsview in Niagara Falls

Although the window with fall view is very small, it is still a fabulous site...from your room. Hotel is very well located, all Niagara madness is just around the corner. We had a pleasant stay in this hotel. This hotel is a lot cheaper than other hotels closer to the horsshoe falls but it is only a short walk over.

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The location was great, service was amazing, and our overall stay was perfect. Everything was clean and we got a view of the falls even though we did not book one !

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All staff were very friendly and helpful. Room was small but clean and comfortable.

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hotel was good, but room was to noisey. when the room next door was showering you couldn't hear the tv without turning volume up to 3/4 volume, also when they open and close their room door, the door joining our rooms would bang and kept waking us up.....would not stay there again.

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It was great!!!!!

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The hotel and staff were very nice and accomodating. The room was very small but VERY clean and had everything we needed. Good location. We walked to everything!! We could not get the air conditioning on, but we opened the windows and they brought us a fan for the window and it was fine. We had trouble with the breakfast that was included and was on […] our confirmation. When we went to eat they told us it was not included. When we went to the desk they were very nice about it and we just asked them to comp the parking instead and they did. Lees meer

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Good location for the waterpark and must see sights! Rooms and pool area definately need to be updated. Should be better quality for what you pay for.

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I would strongly recommend this hotel if nothing else because of the price and its great location, connected to the Fallsview waterpark, and the older Niagara Casino. Admittedly, the hotel is "older" too, but it's kept in good shape. It also has lots of history - Marilyn Munroe stayed in the corner suite on the 8th Floor while filming the movie "Niagara" […] for example. Beautiful pictures of her abound on the the 8th Floor hallway, I wish there were more...The foyer is grand, and speaks to a different era of luxury, simpler times etc. The pool is a little outdated, as are some of the fixtures throughout the premises, BUT overall, it's a great property considering its price category, and its optimal location within walking distance to Lundy's Lane and the Falls. Lees meer

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The hotel is beautiful and clean, my only concern is the room space. It's very cramped for a family of 4.

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we had a great stay..hotel was clean and a perfect location for our weekend

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The hotel was very clean. The staff were very friendly and helpful. My only criticism would be that the bathroom could use a little up-dating.

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We stayed for 1 night, the woman at the front desk was very polite. The pool and hot tub area was very dirty, there were stains all throughout the hot tub, there was also I leak in the roof and a big stain on the carpet under it. The room was nice but small. It took over 5 minutes to get hot water into our room and we had to keep it on the hottest setting […] for it to work. We were also told we would get a free breakfast on the 10th floor when we got there we were told it was a 27$ voucher to the restaurant . It was in a convent location but the hotel needs a lot of upgrade if it wants to compete with the other hotel, especially for the price Lees meer

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Location is prime and the rooms are very clean however, I would not recommend anyone to stay in the standard rooms as it was very small. Nevertheless, if I had to stay for a longer period of time I would definitely request an upgrade. Some things were outdated. I guess you get what you pay for. I would recommend this hotel to friends and family.

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Spent the night at the CP with a couple of friends and had a great time. Attached to the casino, less than a 5 minute walk to Clifton Hill and less than a $10 cab ride to Fallsview. The room was exceptionally clean and the hotel staff was kind and accommodating. Initially our room key didn't work but the engineer was outside my room before I could even […] make it up there myself from the lobby. Great experience and well priced for the experience. The only downside - parking. $19 with in-and-out privileges. Aside from cost (more than downtown Manhattan), finding a spot in there was next to impossible. Lees meer

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Overall, I enjoyed my stay at this hotel, yet there are certain aspects which I would like to point out to future guests. On the positive side, the hotel and my room were both extremely clean; and my room offered a direct view to the falls. The staff was very professional and warm. I also really enjoyed the pool and the hot tub. The dining room offered […] a great tasting breakfast buffet with a pleasant view on the falls, although it carried an above-average price tag. On the downside, assuming you have a vehicle, expect to pay twenty dollars plus applicable taxes as a parking fee. The rooms are deficient in terms of soundproofing (or at least mine was), since you could hear the water flowing through the plumbing from adjacent rooms; I also heard the guy next door snoring. Finally, if you enjoy tourist attractions, this hotel is in a great location; on the other hand, if you tend to prefer calmer locales, then it might be wise to avoid this hotel as the neighbourhood is copiously noisy. Lees meer

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Please watch out for the HST charged on PARKING. The hotel chated 30% instead of 13%. I asked the concierge, they were surprised and said that it was an error. Imagine how much they had taken from the visitors if they did not check their bills liked my husband. Shame on them.

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Very good value for the area. Close to many attractions and restaurants despite being far from the falls themselves.

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It was an awesome experience with crown plaza especially having breakfast which was amazing n delicious with the fallsview.. The only thing tht bother us all room are heated in d winter so u hv to request a fan which is very unusual...

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I set a wake up call and didn't get woke up then was late for work it said my room is free if I don't get a wake up call

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I had a fallview room. But it was very small. And the falls far away.

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Nice hotel, but should change the grout in the washrooms.

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Excellent location really close to the falls, business, entertaiment areas , but room is really tiny per Crowne Plaza hotel standard, both heat and air condition in the room not working, I have to open the window for fresh air, but it was very noisy when window is opened, not by the traffic, but the engine, fans , kitchen noises etc.

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The rooms were very small for the price. They were however very nice and clean. The complimentary breakfast was very worth it. The restaurant is located in the top floor of the hotel. The view is awesome.

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The room was facing to car garage next to the hotel. Room was uncomfortably hot, even openning windows didnt help much. And the room was smaller than expected.

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Rooms are too small , good for two people, however not for a family of 4 or more.

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Was pleasantly surprised after reading the mixed reviews I did not know what to expect. The staff were very helpfull,the room was upgraded and I was offered the free membership to the rewards program with a complemantary bottle of wine in room later that evening.

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Great Hotel. Small room but clean and affordable. Really good deal because it's close to attractions and really easy to check-in/check-out (less than 3 min)

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We arrived a bit early and immediately received a room upgrade, we also were given a wonderful bottle of wine to help us celebrate our 25th&26th wedding anniversaries!! We had hoped to come last year but were unable to, so we celebrated both in 2012! The staff were warm and friendly, and we hope we can return again sometime in the future. Thank you […] Crown Plaza for a wonderful time!! Sincerely, The Penquite's Lees meer

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My having regretted only one is that the voice of the next room had leaked out.

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rooms were small but clean; a bit disappointed with the dinner at the Rainbow Room - tour came through while trying to have a romantic dinner - not so romatic with ++people gaping and looking out at the window, pointing and talking loudly -cheapened the feel - food was good though - excellent location

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The hotel has a very convenient location, close to all attractions. The view from the 9th floor was nice even though a city view, but if you are staying on the lower floors, you might get a completely no view because of the way it's built. We thought the water park was overpriced, there should be a better discount for the hotel guests. Otherwise, great […] stay. Lees meer

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For the price it is not worth it! You can stay in other hotels for much less with better beds and up to date facilities. I had a uncomfortable queen size bed in a small room with a small tv. In another hotel I checked in I had a king size bed larger room that was updated and payed one quarter of the price I was charged at the crown. Also I was charged […] for parking and if I wanted to have the freedom of leaving the parking lot with my car to shop tour etc. I would have to pay an additional twenty five dollars. What a disappointing stay, it was a rip off. Lees meer

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It will not be a hotel where my family will ever stay at again. The room was no bigger than the size of the bed. The shower didn't drain properly so you were standing in dirty water the whole time showering. The bed was uncomfortable. The staff was not helpful or accommoding when they were told it was the worse night sleep ever and my family would not […] be coming back again. It was a waste of money Lees meer

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The hotel was beautiful and the staff was amazing. We were able to walk everywhere with no issues. The bus stop was right across the street. With the casino, waterpark, and all the shops there was no need to go anywhere else at night. This was very helpful traveling with my mother. We didn't get to walk across the Rainbow Bridge, but it was less then […] a block away. Huge pool and hot tub area on the 3rd floor. Great hotel! Lees meer

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When my wife and I arrived for our one night stay and didn't like the room we had. The manager Jeremy was excellent he give us buffet breakfast and moved us to an exclusive room!

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No TV channels. It is all pay Per View chanels. Toilet is very small. Air conditioning in room vas noisy.

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Outdated, but very good. No floral print which is a + in my books. Lots of history in this building. Very comfy bed! Very close to Clifton Hill!! A+ Hospitality, I forgot drinks, one call to lobby and they had no problem sending up bottled water and such at no cost!

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i love to go back...

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HOTEL STAFF AWESOME! It was AMAZING, Pool area GREAT! VERY NICE HOTEL!!! HIGHLY RECOMEND THIS HOTEL!!!!!

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Our room was nice and clean. The location is second to none, right by the Rainbow Bridge. We were there for a wedding and the groom had booked off some rooms for his quests. We were lucky to get a spacious room but most of our friends were stuck with rooms the size of the closet. The hotel staff was friendly and helpful. Hotel is also right beside a […] water park so expect lots of kids running around in swim wear in summer time! Lees meer

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