Country Inn & Suites By Carlson, Elgin, IL in Elgin

Service was good and they had nice breakfasts on both mornings that we were there.

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The staff was friendly and very nice. The hotel was super clean. The breakfast was very very good. I like the bowl of apples on table for you at any time. I especially loved the freshly baked cookies for you at the hotel desk. As many as you like too...I will recommend this place and I will stay there again (my 1st choice) if I'm back in the neighborhood...A […] rating from 1-10? I give it a 15!!!! Lees meer

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I love that they had 24 hour hot tea and coffee and not to mention chocolate chip (fresh baked) cookies! They were super kid friendly. Everyone was nice and smiling. The HOT breakfast in the morning was super delicious. My kids loved making their own waffles.

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I love love love this hotel. I read the reviews beforehand but I don't see how some reviews are low. The breakfast was a huge surprise. There was so much variety for a FREE breakfast. The staff was extremely friendly and went above and beyond my weird request. I had a suite and I loved it. My sister had a double bed she loved hers too. Plus the breakfast […] rooms stays open all night for coffee and tea or If you just want to hang out instead of in the room. I would DEFINITELY stay again. Thanks so much! We stayed In room 233. Lees meer

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I was in town for a family event, sharing my room with another adult and 3 children, while other family members stayed at the same hotel. Front desk staff was friendly, and also very responsive when minor problems did occur. A toilet flusher broke and an air conditioner needed servicing, but the staff took care of these problems immediately and cheerfully.. Hotel […] is close to the I-90 exit, so major roads and numerous places to eat and shop are nearby. Rooms were clean and the beds and pillows were comfortable. Breakfast amenities were nice. Comfortable lobby too, with books for guests to borrow. The whole staff works hard to make things pleasant. No complaints. Lees meer

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Everything about the hotel was great: the rooms, the staff, the convenient location right off the interstate, and the neighborhood was nice and quiet and located to good restaurants. I would definitely recommend it to others and plan to stay there again.

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it was very nice. Chose this hotel b /c it was close to my sister-in-laws home

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The hotel was very nice, clean... awesome morning breakfast and the rooms were big. My only gripe was we were on the 3rd floor and I believe there are some areas/rooms that allow smoking, so the entire 3rd floor had that stale smell to it. Once your inside your room you cannot smell it any more (thank God). But overall, the hotel staff was extremely […] friendly and accommodating. I would absolutely stay at that hotel again, but this time - will ask not to be on a floor that allows smoking :) Lees meer

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Good large clean rooms and food

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I was only here for one night on business, but I was really impressed. It was really nice and comfortable, super clean, the room was big, and the staff was so nice and inviting. Even offered me a cookie when I checked in.

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Based on the reviews, I thought I would be entering a place for quiet respite and a much needed rest. Little did I know what I was in for. Unruly guests were carousing to all hours. The very walls smelt of smoke and grime. The carpets reeked of stench. Only when I left this place could I finally catch a breath of fresh air. The hotel is stale, dank […] and smelly. Stay here if you want to see vermin crawling about your headboard. Lees meer

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Standard hotel. Nothing too exciting, but more importantly nothing too scary. I have stayed in most of the hotels in or around Elgin, IL and this one is one of the better hotels in this price point. I would recommend this hotel to a friend.

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Fine hotel for the one-night stay on my business trip. The carpet in room was a little dirty (probably just from normal wear and tear) and decor maybe a little outdated, but no real issues. Decent amenities with mini-fridge and microwave in room and the free breakfast. Staff was friendly.

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Very well maintained and comfortable, great breakfast, we will try and staay with this chain whenever possible......

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Love the place! Stayed in much more pricey motels in the last week, not as thoughtful as this Country Inn.

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Overall, we enjoyed our stay, but the air conditioner unit was very close to one of the beds and blew directly on whoever was lying on that side. Also, we found a leftover undergarment from a previous guest behind the curtains.

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Great Stay !Clean, comfortable, quiet. Stayed 6 nights while in town for the Ryder Cup and very satisfied. Will choose Country Inn and Suites again

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Staff were friendly and helpful. Rooms were comfortable and nice. Hot breakfast was great!

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Booked the room based on the recommendation of a relative we were visiting.Outward appearances were all fine. The carpetting in the room, however, was way overdue for cleaning or replacement and the wallpaper in the bathroom was hanging off the wall. Talked to the front desk clerk and was shown the room next door which was in similar shape. Clerk stated […] that the carpet was cleaned twice a year. Obviously this is insufficient. Next time we'll be staying elsewhere. Lees meer

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When we arrived, we found out they don't allow rollaways for our room because of fire hazard, but the front desk was able to fine a last minute suite that had a pullout couch. The room upcharge was just slightly higher than a rollaway would have been. The front desk worked hard to accommodate our family. The staff was very friendly and breakfast was […] great! We have 3 kids and they enjoyed the pool and nearby "cheeseburger in paradise" and movie theather Lees meer

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peeling wallpaper in bath. Needs to be updated. Room would not cool. Moved us when we complained.

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Aside from the duvet and cover everything was effortless and clean. I am just paranoid about comforters and so we slept with sheets not knowing how often they wash the top part.

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A very comfortable room. The front desk staff were allways there. Great restaurant sharing same parking lot. Huge menu with specials.

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The hotel was fine. The only disappointment is that the pool closes at 10 pm even on the weekends. They were nice enough to keep the pool open til 10:30 pm. :) The day of check out housekeeping was there already at 9:30 am and check out wasn't until noon.

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One minor disappointment was the fact that the pool was out of order. Otherwise, all was great. The staff person at the desk on Friday and Saturday evenings was fantastic.

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the room was very nice/clean and comfortable

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Location was convenient for a volleyball tournament we were attending. There was plenty of shopping and there were plenty of restaurants in the area. Staff was more than attentive and the rooms were wonderful. The bedding was as good as any luxury hotel I've been in.

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I was there for a business trip. The staff was extremely helpful in finding all of the places I needed to go. They printed out directions and always asked how I was each time I re entered the hotel. Everything was clean and neat. They even had cookies for the guests at the end of the day. The breakfast was nice too. Thank you for making my stay easy […] and enjoyable. Lees meer

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security light so bright through the window I had to place an extra blanet over the the curtains which still was not enough. They should installed better blocking curtains.

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Room was cleaned every day nice location grounds clean....

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Definitely a standard bearer for hotel chains

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very friendly staff. breakfast nice, liked the variety on the weekends. Chocolate chip cookies at front desk yummy!!! appreciated having coffee and hot water available 24/7. i had neglected to take a book along so really liked the books they had available and that I could take it with me to drop off at another Country Inn & Suites -- also liked the […] availability of the board games for the kids to keep entertained. Lees meer

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What a great place. Staff was wonderful. Front desk person went over backward to get my room ready when I was wayyyy early for check in. Housekeeping was immaculate. Free Breakfast was wonderull, fresh, and A+. Pool is nice. Small, but very nice. My kids had a blast. Went to Chicago on the train, and the front desk people knew how to direct me to do […] this. It was great all around. My hat is off to the staff there. Room was very clean, cozy, comfortable, and had duvet covers instead of some junky bed spread. It was a warm quilt instead. I slept great. Lees meer

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The staff at this hotel is very friendly and accommodating. I would definitely stay here again.

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Good value for the price. Rooms are well maintained, great internet access. Good breakfast. Next to a terrific restaurant.

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