Courtyard by Marriott Rome Airport in Fiumicino

This hotel is not up to Marriott's standards. When I checked in at 8:30 p.m, I was told my room was not ready. After complaining, they were able to find me a room. It took approximately 15 minutes to check into the hotel. I had booked my reservation weeks in advance and the check in time should have taken a few minutes, not 15 minutes. The air conditioning […] was inadequate. When I called the front desk, I was told that it would take time before the room would cool which it never did. Because I was tired from 12 hours of travel, it wasn't worth the trouble to switch rooms. I still can't believe that this is a Marriott Hotel because of the poor service. The location is convenient being 1.7 miles from the FCO-Leonardo DaVinci Airport. For a nominal charge, there is a shuttle to the Airport. I'm sure the hotel would have put me in another room had I complained , but I was on vacation and too tired to pack the lugguage and make a move to another room. I just wanted everything to work right without the fight and that's why I made my reservation with Marriott. Being an American and a veteran traveler, I have very high standards and I though Marriott would have exceeded my expectations with world class service. Lees meer

WE WERE SCHEDULED TO STAY NIGHT BEFORE LEAVING iTALY BUT WE ENDED UP STAYING 2 NIGHTS BECAUSE HOTEL RESERVATION IN ROME WAS MISHANDLED. THE HOTEL ROOM WAS VERY SPACIOUS BY ITALIAN STANDARDS AND CLEAN. THE BREAKFAST BUFFET INCLUDED WAS VERY NICE.

It was terrific and a good bargain.

I thought a plane was coming through our window because the window was left open at the top. At 1 am in the morning we thought it was coming through the window! Then when I took a shower in the morning the handle came off the hose and started shooting all over the bathroom! When I brought it down to the front desk they said sorry and said we will get […] it fixed. Lees meer

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We enjoyed are stay. Very nice, friendly, helpful staff that spoke very good english. Rooms was very clean, neatly arrange and sizable. Deserves the rating it has and more. The only problem I had was leaving "It was time to go". I would greatly stay again !!!

quick, but nice.Breakfast buffet was fabulouse!

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This hotel was very nice, clean and had polite, professional staff. Even though though wi-fi was listed as an extra, the hotel gave us access at no charge, which was nice so we could catch up with home before leaving the next morning. My impression is that the hotel is used mainly by business travelers and persons needing a place to stay close to the […] airport for a flight out, or late arrival. This makes senses, in that I would not want to have a morning flight that was dependent on Rome traffic. The hotel has a regular shuttle to the airport terminal and a nice restaurant and bar. Lees meer

Great place to stay at a reasonable cost. Concierge recommended a great restaurant, close by.

no one would stay here without an early morning flight. everything is fine, but there is nothing around. airport shuttle goes from 5:50 a.m. until after 11, and is six euros each way. everything is of marriott quality. if you use a credit card, make sure they put it through more than one machine, as one machine simply wouldn't take mine, and the other […] would. Lees meer

nice hotel, close to the airport, shuttle has a small charge, so be aware its not free, breakfast was good an open at 6 am, come out of the hotel take a right and walk down to some nice sea side cafe's

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Love everything about this hotel and our stay. I can truly recomend it!

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The bead was like a slab of marble. Too hard. public areas need an update.

We had a very good stay here. Arrived mid morning and decided not enough time to do anything meaningful in Rome. Schuttles to airport were 6 euros each way per person. We were given free internet access, which was located in a very comfortable library. The pool was closed for the season, but it was a good place to lay on a chaise and enjoy the nice […] weather. Our room was well sized and clean. We decided to walk into Fulmicino, which was ten minutes away. It is not a real pretty town, but has a riverfront with several food places with outdoor seating. We stopped at a place that we saw people eating calimari served in heavy paper funnels. It was probably the best I have ever had. If you do not have time to go into Rome, Fulmicino is not a bad option, and the Courtyard is a good place to stay Lees meer

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We spent very little time in this hotel unfortunately. Very late check in and very early check out. Hotel looked very nice, the room was very nice and comfortable. More modern than the hotels found in old city Rome, similar to Western hotels in North America. Great breakfast in the morning. We had to use their shuttle service from the airport and back […] to the airport. They charge 6 Euros per person per leg. I thought that was a bit too expensive for having people stay in their hotel. The hotel is about 6-7 min drive from the airport. So for a couple it's 24 Euros back and forth from the airport. But this seems to be the norm in Italy. Everything has a high fee because all the tourists are dying to go see their country so they are charging a premium. Lees meer

Close to Airport - Great staff spoke good English Able to get into room early. Food in Restaurant was great. Had a wonderful dinner.Taxi to Parco Leonardo - large shopping cente, was 13 euros. Could not take hotel shuttle to the airport as I had to leave real early in the morning. Booked a taxi to the airport at a cost of 20 Euros for 3km. A bit outlandish […] compared to my long ride the day before for 13 Euros. This was my only disappointment with the Marriott. They did not want to call the cab I used the day before??? Lees meer

The hotel was very clean and very convenient to the airport. The food at the restaurant was excellent.

Convenient to the airport and a lovely little town with good restaurants.

Needed a hotel close to the airport and this was very convenient. The room was spacious, and the pillows and bed were very comfortable. The only problem was with the shower. The water leaked onto the floor and there was no way to stop it. The drain was also stopped up so the water was over our ankles. All in all, it was good value.

I liked this hotel because you could walk into Fiumicino which is a quaint seafaring town. I thought the hotel itself was okay. Seemed clean except for some black mold in grout around tub. Staff was not very helpful. Had to ask 3 people (including concierge) before I could find out if there was a church nearby to attend mass. As in most towns in Italy […] there is a church right in the middle of town. Strange no one knew of it. When I asked for a restaurant referral I was abruptly told, "they're all good". Also long lines checking in and out. I would only recommend this hotel if you have time to spare before flying out and would enjoy seeing Fiumicino. Lees meer

the only problem is that the hotel is now charging for the shuttle bus i never encounter that before from any trips the hotel restaurant was half full with tables however u had to wait 45 minutes however the food was excellant and the staff very friendly

We felt the cost was too high since we had to pay for breakfast (12 euro per person) and bus transportation to and from the airport which was a very short distance. We recently stayed at a 3 star hotel close by for substantially less with breakfast included which I have just recommended to a friend. While they claim a 4 star rating, I belive a 3 star […] is more appropriate. There was nothing special about this hotel. The hotel attracts a great number of airline personnel. We would not recommend or stay at this hotel again. Lees meer

We landed at Fiumicino. For those looking to get here, go towards the bus signs (not shuttle bus) but to the bus area. The shuttle is in spot 19. The driver was there and took us straight to the hotel without waiting for anybody else. When we arrived, we were told it would be 20 minutes for our room to be ready although it was 9 pm. I kindly asked […] for a free drink at the bar to cover our waiting time and they refused. We waited in the lobby and to their credit, they gave us a room in about 3 minutes. Reasonable room, nice, no issues. Free WIFI in lobby. Shuttle driver on the way back had a horrible attitude, angry because we weren't sure of the terminal. Staff was overall reasonable except the "20 minute" wait that really, he could've just told us a few minutes and to wait in the lobby. Lees meer

Convenience is all you get. The beds were uncomfortable, the service pathetic, no ice machine, the shower drain didn't work...all told a disaster.

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The hotel is very convenient; their shuttle service to downdown Rome and the airport was terrific. Our meal at the hotel was just great, and we would certainly stay here again.

When we got to the airport we called to find out about the shuttle to take to the hotel. We asked if there was a charge and the woman on the phone said no. We later found out that it was 6 euro a person. We questioned this with the women at the desk and they said it was impossible that someone at the desk would say this. We know we asked and they told […] us no. We had NO AIR CONDITIONING. They had maintenance come up, tinker with the air conditioner and then he opened our window. They did nothing to move us to another room. We had a miserable sleep before an early flight back to USA. I will never stay here and the people that work there didn't have customers in mind. We tried multiple times to call the desk for service and the phone would just keep ringing. Lees meer

I recently visited Naples for business, and decided to finish out the week in Rome. The city is beautiful and fun, but my hotel room in the city was hot and the staff was not so good. So I decided to spend my last night in the Marriott at Fiuchimo to get GOOD service. I took the train to the airport, and had trouble finding the shuttle. I just missed […] the 21.00 shuttle, so had to wait for the 22.00 shuttle. Had to pay 6 Euro for the trouble. Tried to take a cab but they wanted 15 Euro, and I wasn't having it. Overall it was a good stay, but I wish the shuttle came more often, was easier to find, and didn't cost 6 Euro. I would stay here again. Directions to the shuttle. Exit the airport on the arrivals (lower) level and go right. Keep walking until you hit a bus bay with numbered spots. Courtyard Marriott's spots are 19/20. They charge the 6 Euro to your room, so don't worry if you don't have it on you. Lees meer

We selected this hotel as it is so close to the airport (1.7 miles) and a shuttle is offered. What was not stated is that the shuttle costs 6 Euro per person (about $9.00) for a 5 minute ride in a vehicle with no air conditioning. There was no free internet available, even in the common areas. Our bathroom was very dated and had mold in the shower. […] I definitely would not stay at this hotel again. Lees meer

Nice hotel, but not to service minded staff.

The hotel is very close to the airport which was a big bonus. Absolutely nothing around the hotel as far as restaurants or anything, so to eat and drink there was a little pricey. But I will say the food and service was great! I really enjoyed the bar and room. I'd been in Rome and Venice for a week already, so to get here the day before I flew out....the […] hotel felt like a resort. Large and friendly. Pool was open and got service indoors and out. Shuttle cost 6 Euros a person and he took us to the wrong terminal even after informing which one it was, had a long walk, but all in all...would stay again! Lees meer

Probably worth $50/night. Rooms shoddy, food worse. Haul your bags up an impossibly steep ramp and or steps to elevator. Bored unhelpful staff. No excuse.

The hotel was fine, with the exception of a seriously over priced restaurant. I get that they are targeting business men with expense accounts, but 'way too much' for a cheese burger and 'could buy two 12 cases of coke for the same price' for a can of pepsi is out of control. My main issue of contention however was with the shuttle bus, which you also […] have to pay 'reasonable but prefer free' euro for. I searched for an hour for the shuttle bus, ask so called information people at the airport and still ended up paying 'could drive around my city for an hour' euro for a taxi to take me to the hotel that was 10 minutes away. Lees meer

For a Marriott I was a little disapointed. The shower topper did not work, and there was paint chipping from the ceiling. Food was just OK and prices were high for the area. Also they charge you a six dollar few for transportatin to the airport. A cab is just $10.

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A typical Marriott Courtyard, convenient to the airport. The front desk staff is neither friendly or welcoming. They could definetly use a motivational class on customer service. The rooms are spacious and clean but the mattresses are horrible. Talk about a concrete slab, definetly not typical Marriott quality beds. We had two rooms and they were both […] the same. Lees meer

This hotel holds great value to N. Americans after paying through the nose throughout Europe using the EURO. The price match is set acurately and you feel like you've gotten your moneys worth. We arrived after an 11 day Mediterrainean cruise around noon. Ater we left our cruise ship in the morning we took the train first class from Civitaveccia, the […] sea port to Ostensia where we connected to the airport under 50 EURO total for my wife and I. We then found the hotel shuttle about 300 meters to the right after you exit at the arrivals level of T3. There was no charge to get to the hotel but there was a nominal fee for the pre scheduled delivery airport drop off. Don't forget to reserve your transport when you check in. The staff was very friendly and helpful and spoke perfect English. The take and Go beers at 3 Euro from the hotel lobby were perfect for a hot day by the biggest outdoor pool imaginable. We enjoyed the hot weather in and out of the pool. The breakfast buffet was excellent and I was able to take a cappicino to go for the bus. The rooms were large and spacious and the bathrooms were as well and clean. The bed was hard but we were tired from swimnming and the beers as well as walking in the heat, so it didn't make any difference it seemed. The area was very clean and we walked 20 minutes west on the road towards the Ocean. It is a fishing community and great sea food restaurants except mostly locals and they don't eat until after 0900pm. We ended up back at the hotel and the food and service was very friendly and not too expensive. We had. Watch out for bottled water at 10 Euro. To get the A/C to work you have to stick your room card in the slot by the door. They give you a password for the computers in the lobby so you can check your email and/or print out your boarding passes. I would definetly stay there again for a seemless getaway stay. We paid more for less downtown Rome for our first three days but we were steps from all the tourist attractions. So Lees meer

Miserable night in this hotel! our A/C made screetching noises all night and didn't work worth a darn. We were only there due to it's location near the airport for one night, but it wasn't the best marriott I've seen....

Everything here was just perfect waiting for a connecting flight to Spain. The food was incredible, too!! The room was clean and it was only a 15min drive from the airport. Good times!!!

Good hotel and comfortable room. Close to airport and has shuttle buses to Rome. Only stayed for one night. Lobby was small and very busy. Service and Hotel staff were great.

Disorganized front desk. Reminded me when in Italy to stay in Italian Hotels.

No shuttle from terminal to hotel after 11pm. Which they failed to mention durring booking. Required to pay for shutlle from hotel to airport 6 euro per person which they failed to mention until arrival. Breakfast was not included nor was an option during booking. Also 12 euro per person for breakfast very expensive. Asked for nonsmoking room which […] at first was not provided then after asking to switch they accomadated us. Lees meer