Americas Best Value Inn in Malvern

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Staff could be more friendly. Need more choices for cable channels. need a safer coffee make as the whole cup spilled and burned hand. breakfast was not organizes or set jp in good way. no butter for toast or waffles. no milk available for crreal. i was overcharged for what the lack of quality service i got.

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We booked non-smoking and were put in a smoking room. AC thermostat was broken so we either froze or sweated. Knob came off sink faucet. No vent fan in the bathroom....pewwee Breakfast was cheesey. Waffle batter was sour. Overall not a good experience though the room was fairly clean.

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got a great rate and the staff was great except for the old man who came to the pool and yelled at my kids for playing in the sprinkler that sprayed the pool. not sure who he was because he wasnt wearing a uniform or even introduce himself. just pulled up a seat and started smoking. the situation could have been handled in a more professional manner. […] the lools were ok looked a little dated but it served its purpose. Lees meer

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Very, very poorly maintained older building with the feel of an inner city roach motel. From the door that fits so poorly you can see daylight outside around it even when closed, to the non-functioning TV remote, to the used wash cloth presumably from the previous guest I foung hanging on the shower curtain... this was not a good experience. In my opinion, […] giving it 2 1/2 stars was a dramatic misrepresentation. Lees meer

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We just stayed there this weekend because it was only 28 mins from the theme park. It does need to be updated but all in all there were no bugs and it smelt clean and not covering a smell. A/C work very well. For the price the only thing I would have to say I did not like was our beds were very hard but the 2nd room we had did have better beds. Kids […] had that one it was closer to the pool which was very clean. Lees meer

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I booked online and when I got to hotel my room was ready.The young lady at tbe counter was very friendly and helpful.Room was very clean and plenty of parking.

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I was disappointed with this place. The sink in the bathroom ran continuously, the cable TV was very fuzzy on most channels, and the chair had a large tear on the seat cushion. Overall it gave the impression of a hotel selling rooms by the name on the sign not by the quality of the room.

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Hotel room and and facility was not up to par with the price I paid for the room.

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This hotel was very poorly maintained. It did not appear to have been uodated from the seventies. Our room had a very foul odor to it. The continental breakfast was also very limited and stale. I would definitely not recommend staying here ever.

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the room was very clean and the staff was very nice ,but the beds werent that great.

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Ok clean and pleasant

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