Mantra Lorne in Lorne

Expect hotel to have air conditioner would hate to stay in summer. Would not use again for this reason as can stay at cheaper accommodation with better facilities

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The hotel is in a terrific location. The room was of reasonable quality. Service was friendly and efficient. However the late check out fee for a 12.00pm depart was a bit rich, given that many hotels don't charge. The place was not exactly full.

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We were very disappointed with the room it was very old had basin in the main room. Cooling was an old portable fan. We stayed there as we were attending a wedding other quests booked after me at a cheaper rate and had breakfast included and better rooms.

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This place and the location is heaven! Recommended Hotel!

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Mantra Lorne is a favourite of mine. It has all the features you will need, however a couple of things need updating. The couches in the room had multiple stains on them which was not very pleasant. Other than this, it is a great stay.

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I bedroom garden ( caravan park) view. Room was large enough for 2 and reasonably well appointed.

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Hotel staff seem to think it is Ok to shout in the corridors at 3am. We were in two rooms adapted for the disabled but good job we didn't need the adaptions as they were very nominal....room decor was tired and dated. Double room had only one bed side lamp and main room light could not be activated from the bed. room sanwiched between corridor and the […] "smoking deck". Lees meer

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Nice location. Room was spacious but a little tired looking. The gym was not adequately equipped. eg. No hand weights, no treadmill.

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the location of Mantra Lorne is its best asset...simply superb to just wander out to the beach and with all amenities close by. Also the space and style of the grounds is something very special. Highly recommended.

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Nice plac great location.

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Wonderful stopping place on way west! good facilities in resort and good food and other shopping in town.

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The hotel has an excellent location and I like that the room refrigerator did not have a mini-bar, however, the hotel takes guests for granted. Car parking is insufficient for the number of rooms with some rooms having designated spaces, but, others having to fight for what is available, which diminishes with functions. The hotel charges premium rates. […] The key we were supplied upon check-in was for a one bedroom suite. We were delighted, except that it was an error and we were then shuffled to a regular hotel room. Our first floor room overlooked the Function centre and car park and was right next to the lift shaft and above the lift mechanism room. The first time we heard the lift we wondered what the hell the noise was. The function centre was used on both nights of our stay which meant we were awoken during both nights. Our room was not serviced and clearly, ours was not the only room treated thus as we observed staff supplying towells to other rooms within the complex. The reception staff were not surprised nor were they particularly disappointed. We will not recommend this hotel. Lees meer

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The "Resort" rooms have neither soft chairs nor a sofa. Patrons must sit on hard kitchen chairs ... or the bed. Thus spending extended time in the room is uncomfortable, a drawback that over-rides the otherwise acceptable layout and condition of the rooms. The matter, when mentioned to Reception, elicited the comment that only two- or three- bedroom […] units have comfortable seating. It was necessary to park in a designated spot a long way from the room. Some rooms have that designated spot close-by, but many require a long, open air walk from car to room. There was no mini-bar and the welcome tray did not contain biscuits. The towels were on the over-laundered side of new and there were no hang-on-the-door signs. Lees meer

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Our 2brm family suite was located on the ground floor. This was great for us as the kids could head to play tennis or kick the football on the grass and we could watch them without leaving the couch! The facilities and amenities were suitable, but the room could have been given a once-over. The walls need a good clean and there was leftover food under […] the couches ( we moved them to fit more chairs around the tv). Also, our room accommodated 5 but only had enough crockery and cutlery for 4. Overall, we were very happy with our room and found the location to be perfect. Lees meer

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The hotel grounds are lovely and very well maintained, bathroom inside the Heritage room was great, but there are some areas of the building that could use a bit of love. Hallways look a bit drab, carpets need a good clean in the room and the queen bed comprised of two singles joined together (not ideal for a couple). Overall though, the room was fine, […] and definitely did the job for a 2 night stay on the coast. Lees meer

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Some hotel rooms and suites have allocated parking. Others do not, meaning you have to hunt for a park in the unallocated parking areas in the hotel grounds or in the streets outside the hotel. We were not provided allocated parking when we stayed at the hotel. This means that if you stay at the hotel during a busy period, during summer or when there […] is a public event you might have to park kilometers from the hotel or in a restricted parking zone, having to move your car every two hours to avoid getting a parking ticket. This is what happened to us. It also means that if you do not have an allocated park, unpacking from your car or repacking is a difficult process. Since you cannot tell whether you will get a park at the time of making a reservation, I would not stay at the hotel again for this reason, no matter how nice the rooms might be. Lees meer

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For a short over night stay it was fabulous. Check out at 10am was just a bit early 11am would be better

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Staff were friendly. Location was good. The only things that were annoying was the tap dripped and was loud when trying to sleep. The bed was two singles pushed together and the movies did not work.

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The only complaint I have about this hotel is, that despite the website claiming the heritage rooms are serviced daily, this was not the case. The room was not cleaned at all whilst we stayed there for the four days over Easter. Only the beds were made and that was only once. It is disappointing to return to a room with unmade beds and in need of a […] clean. Tea/coffee and other supplies were not replenished during our stay, only the UHT milk was replaced. I am well travelled and have never stayed at a hotel where the room has not been cleaned daily. Very disappointing! Lees meer

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The hotel is in an excellent location. Our room was very modern and comfortable. No clean towels provided unless stayed more than 3 days!! This should be a daily option. The restuarant and bar provided poor menu choices and service. Breakfast buffet the food was cold. Bar service after ordering a bottle of wine were advised to collect glasses from the […] tables in the restuarant part. After the first day we then ate out at various restuarants available in Lorne. Lees meer

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The mantra is rated highly but the service is terrible we needed to change room straight away because they gave us a room next to the laundry Mat with no privacy. We had payed for a king bed but we got two singles put together, it wasn't what I was expecting for a highly rated hotel. We got a big shock when we wonted extra towels we were hit up with […] an extra $4 per towel and they didn't make our room till the 4th day Wasn't good enough and wouldn't stay again Lees meer

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Mantra Resort has the biggest event capacity on the 'Surf Coast' so expect the site to be packed with weddings or big events, crowded along with camping sites and daytrippers from Melbourne. The restaurant needs to bring in trained staff, as there little understanding on how to present a salad, much less the entree. Better food offerings can be found […] on the brief commercial strip across the highway. That said, the Mantra presents a resort image that is very enjoyable, given it's position on the coast. Lees meer

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Car parking was very inconvenient, as it was so far away from our room. The actual building, the Princess Louise, was run down and grubby . The stairs were filthy. The rooms were ok. Our room was spacious, mainly because there was furniture missing! However our travelling companions had to ask for a different room, not only did it overlook an ugly tin […] roof, but there was cigarette ash just outside the balcony door (and it was a non-smoking room!) The shower over the bath was a nightmare as it was so high ( A real trip hazzard) Lees meer

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After checking In on Saturday Afternoon I went to my Room and neither key worked in the Door....When I returned to Reception I had to wait in line for 20 minutes to get the keys replaced.....It was very frustrating....

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rooms/accommodation looking tired, room location overlooking a carpark and next to the main road, was not ideal.

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The Mantra was just what we expected although our room disappointingly overlooked the car park. Perfect to take the kids in Summer, right on the beach with an indoor pool for the cooler days. I'm not so sure I would have appreciated all the screaming kids if I didn't have any with me though. Apart from the mouldy shower tiles the room was clean and […] very well appointed. Lees meer

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Was a lovely hotel, staff service was second to none. Sadly room was not overall clean upon arrival and couches in 1 bedroom apartment were very uncomfortable but other than that lovely hotel, great location. Restaurant overpriced but nice food.

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Don,t stay here! we booked a 2 bed apartment and what they provide is a 1 bed apartment with lounge and kitchen with an adjoined 1 bed apartment. you enter through 1 door but then there,s 2 separate doors to each apartment, would not be ideal with small children. the first apartment they gave us had that much mould on shower tiles i wondered if it had […] ever been cleaned! we complained and were given another apartment, thou the staff were not that concerned that we had complained. the next apartment faired little better. the bathroom was cleaner thou the amount of hair in the plug holes was beyond belief. the cups in the kitchen were stained and 1 looked as thou it had been used and put straight back in cupboard. there was dust and dirt in the corners of the rooms particually behind TV. the furniture was dated and stained, no effort had clearly been made to try and clean that either. we even found a toe nail clipping on the lounge carpet! the only clean part of the apartment appeared to be the bedding. when we left in the morning, taking some of the dirt findings to reception, the only answer they could give was that they used outside cleaning company! Obviously no staff from the hotel checks on what they do or don,t care as it was plain to see the filth. I am also amazed how this hotel/resort attained its rating as i would not even rate it 2 star. if the owners go 2 hours down the coast to The Sebal Deep Blue hotel, they could see what a real 4+ star hotel should be like!!! Lees meer

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After reading alot of bad comments on this property, we were very worried about our choice of accommodation in Lorne. As soon as we arrived and entered the property we were pleasantly surprised. The grounds where very well looked after and our appartment was clean and comfortable. The only negative thing we would have to say was that the property, even […] though is beachfront, not many appartments enjoy beach views.. Con and Soula, Darwin NT Lees meer

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The place is very easy to find. Close to everything. Althought a lot of people were there when I checked in, i found the check in speed is very quick. The whole resort is very clean and beautiful. Walking distance to beach , restaurant and shops. All my family members love it.

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Great location - close to beach & shops. Unfortunately the rooms desperately need refurbishing; the furnishings are very 'tired' and some items such as louvre blinds need repairing. Very poor value for money.

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We arrived slightly early and rather than making us wait for our room to be ready they upgraded us to a better room that was ready. Very pleasant staff, comfortable hotel right on the beach. Great restaurant. Overall a great place to stay We were driving back to Melbourne down the great ocean road and only stayed one night - wish we had made it two […] ... Lees meer

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Paired-down, dated accommodations. Worn furniture and sand covered chairs. Beds with mattresses showing (no dust ruffle), and heat did not make it's way from the living room to the sleeping areas. Star-ratings definitely do not translate from US ratings.

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很满意！

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由于是晚上快2100才到达，次日由于行程紧凑，730就要CHECK OUT，所以也没有足够时间好好感受，整体感觉尚可，前台服务还是很有礼貌的。

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Hotel etwas älter aber mit super Lage.

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Le lieu est magnifique, mais l'accueil et les services ne sont pas du tout à la hauteur (pour compenser le fait que notre chambre donnait juste sur une soirée de mariage le premier soir, on nous a offert le petit-déjeuner, mais le téléphone de la chambre, qui ne fonctionnait pas, n'a jamais été remplacé sérieusement, et il n'y a pas d'ascenseurs dans […] la résidence). Les réceptionnistes n'ont pas été attentifs du tout, ni francs, les autres membres du personnels étaient plus avenants (bar). Lees meer

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