Hilton Cobham in Cobham

Ik heb er al veel gezien in mijn leven ( gemiddeld 2 nachten per week op reis) maar dat service niveau in het hotel was er slecht . Restaurant is geen aanrader : gambas overcooked ( niet meer te eeten) foccacia zwart, exotische fruitsalade alleen maar appels en druiven etc. Water duurt 5 minutjes tot het warm is - de lakens van het bed zijn er niet […] gestrijken etc totaal meer als 20 keer sorry ontvangen in 2 dagen - de staff gaat er echt makkelijk mee om en heeft al geaccepteerd dat het zo is.- jammer Lees meer

I don't have a bad word to say about this hotel. We thoroughly enjoyed our stay. The staff were very welcoming and the breakfast had lots of options. The room was very clean and had all we needed. You have to pay for the water though whilst in the room. £3.95 :(.

this hotel was very clean and comfortable and great value for money the breakfast was first class and the service was brilliant there was a waitress there both mornings who was the most pleasant waitress i have ever met

Reception very impressive, although room a little dated. Staff very helpful and pleasant. Hotel very clean. Breakfast was very good, with a selection of breads but no gluten free bread which was dissapointing. We had a meal in the evening which was very good and good portions. We enjoyed our stay, we would certainly go back if in the area. Good value […] for money. Lees meer

The staff were very professional, welcoming and friendly. However the double room was very small and noisy being situated next to the stair well and lift. An added inconvenience was that the shower did not work, however I would return there again in the hope that i was just unlucky with my room allocation.

Great little stay, clean, good facilities, great location, hospitable and efficient although slightly downgraded by the false fire alarm at 4am.

Had a lovely stay at the Hilton in Cobham. Nice to have a relaxing afternoon in the pool, sauna and steam room although the windows could do with a good clean! Unfortunately the fire alarm sounded at 4am which can't be helped but it would have been nice if a member of staff walked round to explain it was a false alarm rather than leaving us standing […] about! Lovely staff and the breakfast was brilliant! Lees meer

Lovely hotel, nice staff.... BUT PLEASE dont charge £15 for internet that doesnt work. In this day and age, thats just un-excusable and very inconvenient

The staff here take helpfulness and friendliness to a new level! Also, the food was of a very reasonable standard for the price paid, (we took advantage of a voucher obtained from Reception!) The health centre, of pool and fitness room, were well run and of good quality.

the hotel was near a wedding reception venue looks a bit dated from outside but very modern inside nice room huge very comfortable bed staff friendly and helpfull and it had a nice buffet breakfast we would stay again

This Hilton has friendly, helpful staff. It is clean and up-to-date. However we took our 11 year old with us, and a bed was set up in our room, but this was very uncomfortable. We asked if we could have an extra mattress but were told there was not one in the whole hotel! So in the end my daughter slept with my wife and I slept in the mattress on the […] floor. I did get an email from the hotel manager saying sorry, but I felt more was needed. But as long as you do not need a spear bed this hotel is fine. Lees meer

Great location. Comfortable room and bed. Good breakfast buffet. Was able to use bar/coffee shop for a meeting. Will use again.

The staff, from reception to the cleaning staff, were very polite, helpful and charming. I was there for the weekend to catch up with friends and had been made to feel very welcome. The restaurant and lounge staff were especially friendly but also knew when to give me some space. My stay did not include breakfast (they need to change that policy!) but […] because i had to leave after one night's stay, the manager agreed to offer me complimentary breakfast. I loved the greenery around the hotel and despite being close to M25, it felt quite peaceful. Lees meer

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A very quiet and calming place, after the hustle and bustle of London. Very close to the M.25 ( jun 10) All the staff were very professional and helpful, the bar and the restaurant were comfortable and again well staffed. the food was good and reasonably priced, unlike the wines. Overall a delightful stay, and I will certainly be using the Hotel in […] the future. Lees meer

Recently visited this hotel. Booked in at 7pm to find that we had been allocated a double room, although we had booked a triple. Their solution to the problem was to move in a fold-up bed making the room cramped. Went to breakfast in the morning and was shown to a dirty table. When we refused to sit at it, the head waiter told us to get our food in […] the meantime. Where would he suggest we eat this food? We did what he should have suggested and waited for a table to be laid. This service was not to the standard of any other Hilton that I had stayed in. Lees meer

We arrived at 3pm and checked in. the staff were so helpful and arranged a taxi for us for the evening. After check in we had a swim in the hotel pool followed by a sauna and jacuzi, it was so relaxing. After that we had a drink in the bar, again the staff couldn't do enough for us. the room was nice and comfortable and the whole hotel had a peaceful […] aura about it even though it seemed to be busy. The next morning breakfast was lenjoyable and there was a lovely view across the grounds from the restaurant. We would love to stay there again and would reccommend this hotel to anyone wanting a nice relaxing time. Lees meer

Our son was attending the soccer school in Cobham, this hotel provided us with great facilities for winding down after training for the day. The staff couldn't do enough for us, very attentive throughout out four night stay. My booking online included breakfast, my confirmation didn't mention breakfast but rather than charge us on arrival they let the […] matter go saying it was fine. Breakfast by the way was superb, as was the evening meals we had. Already planning our next trip to Cobham and wouldn't hesitate to stay here again. Lees meer

There were seven of us in our party, all leaving early the next morning to take part in a charity cycle ride. I asked for an alarm call and four others asked for the same plus breakfast delivered to the room, which is a service they offer and charge handsomely for. Not one of us got what we asked for. No alarm calls, those that ordered breakfast had […] to phone down at least four times then when it arrived it was inedible and too late as we had to leave for our deadline. The morning staff were very rude and just shrugged thier shoulders when we informed them of our dissapointment. They still tried to charge for the breakfasts some of us ordered but never got!! Lees meer

Requires a cab ride to train station so add twenty pounds round trip to the already super-inflated price. Nothing is convenient, and much of the staff has trouble with English and so cannot be much help. One manager made us feel as though we should be grateful for the stay rather than making us feel as though they are happy to have our business.

went to this hotel to celebrate my 30th & went to Thorpe Park which was awesome!

It's bad enough having the boom-boom-boom of a Saturday night party, but having their empty bottles thrown into a wheelie one-by-one after the party for what seemed like an hour is just thoughtless and an indication of poor management

An excellent place to stay. Excellent staff in all areas; very good leisure facilities - pool, sauna, steam room. Only negative - when ordering room service for just a sandwich why is it necessary to also have a £4 tray charge?

I particularly enjoy the Hilton breakfast (especially the porrige) which makes up for the smallish rooms. We had a meal in the evening which was quite good but the starter was tiny and the pudding not home made. The room itself had a very small bath but it was clean and reasonably attractive in a masculine way. I must say that despite us having a room […] on the main thoroughfare to the dining room, we heard very little corridor noise. In fact we heard little from other rooms. If only for that would I recomend it. I looked into upgrading the room (I actually visited them) but felt the better rooms were not worth the extra from our slightly upgraded room. I would stay there again if I got the same half price deal but not if I had to pay the full price. My main gripe was that they mixed up our evening dinner bill and they were too keen to get the 'employer of the week' award. More natural service would have been appreciated from the waiting staff. Lees meer

Did not look like a hilton. Reception informed us of expected power cuts of 6 hours after we had already checked in. No compensation was offered. Manager was unavailable.

The hotel was good, I didn't feel in a Hilton tough. Cheaper than staying in Central London, 35 min by train. The room was pretty, clean and big for an European hotel.

We really enjoyed our stay here. The staff was courteous and friendly. The rooms were clean, updated, and the beds were very comfortable. The breakfast buffet was excellent. Would stay there again. Watch out for cab driver charging double from the airport to the hotel!

THIS HOTEL WAS AMAZING ME AND MY WIFE HAD AN EXCELLENT WEEKEND AND THE PRICE WAS VERY CHEAP. WE HAD A LOVELY SWIM IN THE MORNING FOLLOWED BY AN AWESOME BREAKFAST VERY HAPPY AND WOULD VISIT AGAIN

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we stayed at the hilton as it was a 4star. it is not. i would rate it as a 2 star. it was very dated, the corridors/lift very horrible looking. the room was very small. we asked for a cot and and never got one until 10.30pm. my 1yr old was very tired!! the next day at breakfast i was eating and the waitress came and took my plate away right from under […] me, i told her i was still eating so she put it back down but didnt say sorry and could hardly spk english.she was rude!! the staff at reception was friendly and the room was clean. but as we had been statying in different 4star holtels the past 3 nights when we turned up at this one we was very dissapointed, it wasnt evan close to the same standard as the others we stayed at. i would have rather just payed half the price and stayed in a travel lodge. so like i said the reception staff are friendly and it was clean but the price you pay it is not worth it, this hotel is deffinatly NOT a 4 star!! Lees meer

Excellent service all round. We arrived on masse heading for a wedding and the staff couldn't have been nicer. Rooms were really spacious, clean and comfortable. Unfortunately didn't have time to enjoy the beautiful surroundings or the pool but will definitely go back to do just that!

Great hotel for business traveller, modern and clean. Staff well trained and friendly!

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Hotellet var rigtigt godt hvis man ønske at leje en bil og køre rundt fordi det ligger tæt ved motorveje. Desuden er der ikke langt til nærmeste togstation hvor der kører tog til London. En fantastisk morgenbuffet med alt hvad hjertet kunne begære og et venligt personale.

Cet hôtel ne mérite pas ses 4 étoiles. Ma chambre était située à proximité des machines de climatisation : vrombissement permanent pendant toute la nuit. Le matin, en bonus, on entendait le bruit de l'autoroute à quelques centaines de mètres. Au restaurant, beaucoup de vins de la carte ne sont pas disponibles. La bouteille de vin servie était à température […] ambiante ! Lees meer