Hampton Inn & Suites San Antonio Airport in San Antonio

Came in late, left early. Good experience. Breakfast was good

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A requirement for this trip was that the hotel have free breakfast. I was expecting the standard bagel and muffin selection but they had a variety of fruits, eggs (scrambled and hard boiled), breakfast meats, oatmeal (and all the fixings), yogurt, waffles as well as bagels, muffins and cereal. It was fantastic! The lobby / breakfast room was large and, […] even though there were a lot of families with children, the staff kept it clean. Lees meer

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Very good hotel, the breakfast was excellent. I will stay it again

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Excellent service. Recommendable to friends and relatives. Breakfast is good. Hotel is clean and service is awesome.

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The hotel was clean, easily accessible, had a fabulous breakfast that had omlettes, sausage, & even oatmeal so i didn't have to eat mine that I had nrought with me. I dind't give it a 5 though because the rooms are FAR from soundproof or even private when it comes to noise! There was a crying baby across the hall from me that cried half the night & […] most of the next morning! Also if you are in a room facing the Sheraton Five Point hotel in front of the Hampton, the blinding lights from their sign are ridiculous! Had to make sure the black out curtains were pulled tight! Lees meer

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very clean, friendly staff, and good amenities

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Great experience, the staff were always helpful with anything and everything.

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I thought this hotel had some of the most attentive, courteous and professional staff we have ever dealt with. Every time we entered or left the hotel lobby, the desk person always said hello to us and knew our son's name. I was impressed by everything except the breakfast. It was just your normal hot hotel breakfast, nothing special, but not bad. Also, […] the maid always cleaned our room, but didn't always vacuum. Lees meer

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I liked this hotel a lot and would stay again. My only complaint was that I called the night before to let them know that I would need a crib. When I arrived, no crib and when I asked for one they did get it to our room quickly but with no sheets. We were told by the person that delivered it that we would have to the front desk...REALLY??? So when we […] went to ask we were told that they would be brought to our room shortly. They did bring those quickly as well. But wouldn't common sense say hmm they might need sheets for this as well. So after about 30 minutes we had everything including a screaming 8 month old that wanted to lay down, so he ended up in our bed regardless. Lees meer

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We loved this room! It was everything we hoped and more.

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Micheal at the front desk was wonderful. Everything was great. Only complaint is they need a better hot water heater.

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This hotel is not the fanciest, but provides comfortable beds with good service. It is minutes from Northstar Mall and close to downtown. The continental buffet breakfast was a nice perk and provided all sorts of hot goodies as well as coffee/tea in the lobby all day long. It had a small fitness center with one treadmill, one elliptical, weights and […] a stationary bike and an indoor pool that looked like it was being enjoyed by many a child. We were unable to check in at noon as there weren't any clean rooms available (busy Spring Break weekend), but the staff were very friendly and even called us the 2nd night to ensure we didn't need anything (we had the "Do Not Disturb" sign placed as we didn't require service). I would say this hotel is best for families. Lees meer

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Very clean. Excellent service by person managing breakfast. Perfect for families.

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The check inn was fast, the suite was clean and big, the breakfast was nice but can improve. Very good location for our needs. We've just been there for two nigths but certainly come back again.

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Nice place. A little older place, but is kept in good condition. Comfy bed. Nice Breakfast.

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We we treated great, exceptional service checking in and out. Couldn't have had a better stay. Highly recommend to anyone anytime.

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This is an excellent Hotel, very clean, staff is so friendly, everyone said good morning, breakfast was great. Would stay there again.

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The hotel staff opened up the pool after hours just to allow us to take out children swimming since we got in late. The staff has always taken excellent care of us when we stay here. I highly recommend it.

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Definitely I will be back !!!

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Overall the hotel was decent. The breakfast on the other hand sucked. You may as well go to McDonalds. The eggs were cold and dry and the food was very plain. No taste.

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Very comfortable and clean rooms.... Convenient complementary breakfast . The man who worked the breakfast area on 2/10/13 was very polite..."A real gentleman"

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No refrigerator, no microwave

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great value and easy to get to from downtown.

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No refrigerator or microwave in room

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Excellent experience. The only mild disappointment was that the hot tub was not working. Otherwise, perfect!

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Mike at reception was very friendly and accommodating! The other receptionist made a mistake & only check us in for 2 nights vs. 3 nights. The breakfast & cleaning staff were very competent & friendly. Biggest disappointment was the hot tub was out of service.

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I will always pick a Hampton Inn if available. Like the one in San Antonio. Very clean, comfortable beds, quiet rooms, nicely furnishedd most importanatly staff vpery friendly! Happy. Neatly dressed. Provide outstanding service. My advice, stay American Owned. I used to stay in comfort Inns. They do not meet even minimum standards.

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Clean rooms and convenient location by the airport.

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Staff was extremely friendly during breakfast they went above and beyond to make sure that everyone had everything they wanted. Front staff was polite and speedy during check in and check out. Only problem was the pool hrs. I stayed four days and wanted to actually use the pool during all hours and they were strick to not let guest stay in the pool […] outside hrs of use. Walmart, tjmaxx, North Star mall, Alamo cinema and several chain foods all within walking distance. Lees meer

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Room very clean, nice decorated, roomy and comfortable. If we had to mention something to improve, we would say that we would like a less soft bed. Service from the personnel very kind and profesional.

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A great stay

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I was here because my grandsons football team had made the State Championship. This hotel was very accomodating to the team and their families and made the boys feel special! They went out of their way for us and I so appreciate it.They were all so friendly. We had pizza delivered after the game to our room which was great! I don't know if there were […] any convenient restaurants since I did not need one. I cannot think of anything negative to say! Lees meer

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the hotel was very clean. staff was very helpful great breakfast overall great stay

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The staff at every level went above and beyond to anticipate and satisfy people's needs.

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It was nice. The staff was pleasant especially Ryan that works in the breakfast area. Very polite and pleasurable. He stayed busy and helpful. The breakfast was good. Wide variety of items.

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"Very pleased, staff, morning breakfast,location,price and in overall this hotel made our visit to San Antonio a pleasant one and would definitevly come back again to stay in a future oportunity"

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The breakfast was great!!! The staff was very helpful, professional and friendly. The location is conveniently located 5 mins away from the airport and across the highway from restaurants and a shopping mall. It was a great experience, I will be staying here more often.

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