Hotel Berna in Milaan

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Hotel Berna, Milan - excellent hotel. Spotlessly clean. Our room was warm and quiet. Staff very friendly and helpful. Breakfast offered a wide ranging buffet, including gluten free options which was very welcome. Only 200 yards from Central Station - very handy for the airport bus. Would definitely stay there again.

our time in hotel Berna was excellent - in all ways - the staff was really great, I don't remember having a service provided in this hotel. really recommending.

Hotel Berna is conveniently located-near the Centrale train station in Milan, about 5 to 10 mins walk. Hotel is clean and bed linen is nice and crisp, though the room is not spacious. Staff at reception is warm and helpful, better than the impersonal staff some of the more expensive hotels in Italy. The free wi fi in room really works unlike some of […] the other Italian hotels or bed and breakfast I stayed in. A plus point is that there are about 4 computers at the reception areas for internet access and there are 2 printers with papers for printing - very useful for printing out the boarding pass after my internet check in for my flight home. The only glitch is that as we had an early flight to catch, we had breakfast packed for takeaway as we had to checkout earlier than the breakfast commencement time. We only found out that there were only a bottle of water, a pack of juice and some biscuits (no fresh bread or sandwiches) when we had time for breakfast at the airport. However, we did notice a good breakfast spread the day before when we checked into the hotel. So if you do not have time for a sit down breakfast, if possible try to give yourself a few minutes to pack your own breakfast instead of leaving it to the hotel. Lees meer

Hotel in good location. Very near to the train station. Staff in breakfast room were very efficient and friendly. Delicious breakfast with fresh juices and very good cuppicino.

from hotels.com website - picked the middle option - standard plus. the room was teeny teeny tiny and right next to elevator and extremely noisy. Although all reviews spoke about friendly helpful staff, I found the front desk with the exception of the manager cold and unhelpful. On the morning of checkout, cleaning staff knocked twice at my room - a […] hint? The first was before 9am and the second only 45 minutes later. Lees meer

We had stayed at Hotel Berna before, about ten years before. We picked it because of price and location. We were to be in Milan only overnight to catch a flight the next morning. We found the hotel had been renovated since our last stay. It was very nice, comfortable, secure (the area around the central train station is not the best), convenient to […] the station (walking distance, with luggage), and the staff were most helpful, courteous, and attentive. It exceeded our expectations and we are happy to recommend it to others. Lees meer

This hotel was a great deal for the money! Very clean, recently remodeled bathroom, free wi-fi, free breakfast! The staff were very nice and helpful, they made me feel very welcome and the room had everything you need, including free non alcoholic mini bar and cookies!

We stayed in the hotel during September 2011. We really like the room, although the room is not that big but the condition was very good. The hotel staffs were very helpful and service minded. We particularly liked the bartender guy, named Max, he made us great drinks and we really did enjoy his friendship. The location is quite convenience only short […] walk to train station. Lees meer

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We stayed in the hotel because it is very close to the Milan main train station. The hotel is reasonably priced. While supposedly a 4 star hotel, I am skeptical. The bath was tiny and worn. The room small. We were greeted with the sound of garbage trucks at 5:30am. (Request a back or side facing room -- its probably quieter.) The front desk staff was […] very helpful, suggesting anexcellent nearby restaurant that was open at 11pm on Sunday night! Breakfast was plentiful, but the quality of the food was so-so. Lees meer

I had been three weeks in the north Italy and the Hotel Berna was a comfortable and convenient hotel for the last day travel for my friend and me. it is near the station and the shuttle to the airport. The hotel rooms are pleasantly large and the facilities a high standard. Breakfast was substantial and evening before was spent in the cosy bar. The […] staff were helpful. All in all a good choice for Milan. Lees meer

great hotel...ten out of ten for breakfast .....close to the rail station..all the staff were very helpful and friendly. ..i would stay there again .......Scottish and Australian sisters

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The location of this hotel was only a few blocks walking from the main train station in Milan. We were able to utilize the city transport system with ease. The hotel itself was comfortable and clean, with a hearty breakfast and helpful staff. The one thing we didn't know prior to arriving was that they'd be doing construction on our floor, right outside […] our door each morning of our stay. The noise was unwelcome at 7AM! It would have been nice if Hotels.com or the hotel itself could have informed us. Lees meer

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Nice soft bed and clean bathroom.

Hotel staff are awesome across the board. Very polite and welcoming. Great breakfast! They stock the minibar in room with soft drinks, soda, juice and water and it is yours to consume without any additional charge. I would stay here again and highly recommend it to others.

Received a warm welcome at hotel. Excellent breakfast.

The hotel is fairly close to the Milan Central Station but other than this feature, I dont find any other attributes that I can commend. Breakfast spread is average. The room I occupied was on the ground floor and some parts of the floor appeared to be under renovation. Decor of the hotel is old fashioned. I will only recommend this hotel to anyone […] who needs to be close to the Milan central station. The hotel is expensive as I have stayed in better quality hotels based on the price I paid for Berna Hotel. Lees meer

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This was a charming, clean, well-managed hotel that was chosen for its geographical location and proximity to the railroad station. I would recommend it to anyone finding themselves in Milan

the hotel is located near the metro station & the surrounding area is quite nice.. The breakfast is really good..

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From the moment I entered Hotel Berna, I was pleasantly surprised the service I received. Not only did they give me a free upgrade of my room, but they were polite, courteous, and made sure they were available to me at my disposal. Upon check in they knew me by name/face and did everything they could to accomodate me. The amenities were great - quality […] free breakfast, free wi-fi. A great value, great service. I could not be happier as this was the last stop in my trip and my group was getting a bit tired of staying in hostels. Lees meer

Very conveniently situated near to the central railway station, surrounded by several 'massage parlours'. A short metro ride away from El Duomo and only 1Euro. Excellent service, beautiful upgraded room and fabulous breakfast. Would re visit again tomorrow if given the opportunity.

GREAT BREAKFAST AND FREE APERITIVO WHEN DRINK PURCHASED. WE WOULD DEFINITELY BOOK AGAIN.

I am truly amazed by the service received at this hotel. From the time I arrive till the time I depart I have received good service that the hotel is reputed for. I received several notes either in my room or my email from this hotel and all made me feel special. The breakfast spread was great as well and I enjoyed it thoroughly. A really good hotel […] in a good location. Lees meer

We were only here for one night, before flying out of Malpenza the next day, but would have been happy to stay longer. Location near station was great, and while a bit of a walk to the centre of Milan, quite doable. The staff were helpful and the room very nice (although for a longer stay this triple room lacked space for luggage). The breakfast was […] amazing. The little extras that were complimentary were much appreciated, as was the printer attached to the in-house computer which allowed you to print out boarding passes for fliights. Lees meer

This was a great place to rest one's head after a long haul flight! Staff were friendly and accommodating - nothing was too much trouble. A very short walk from Centrale station. Breakfast was fantastic and for this gluten-free traveller there was so much choice! I can see why people make this their home base in Milano.

We had a great time at your hotel, bed was a bit small, but the rest was great

With a fantastic breakfast -- 5 star quality -- and the nicest staff I've experienced, this hotel is a great value. The high speed FREE WIFI is available throughout the hotel, and it is 100% non smoking. Friday night, the cozy bar had a great selection of snacks: pizza, quiche, hardboiled eggs, and the cocktails are extremely reasonablely priced. It's […] located in a not-great neighborhood, but as a woman traveling alone, I still felt safe. The rooms are typically small Italian style, but well appointed, clean, and most comfortable. Located just a block from the subway and a couple of blocks from the central train sation, this hotel is only a few stops from the Duomo, or an 8 euro cab ride. Best part of this hotel, however, was the consistent friendliness and helpfulness of each one of the staff. Lees meer

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Hotel Berna was excellent. I stated there for two nights. Service was superior, and location was great. Room was large and clean. Very close to train station. I'd recommend this hotel!

We selected this hotel based on rate and convenience to Milan Central Station. It served us well as a base from which to take trains to other places. They also have computers from which we were able to check our e-mail.

The staff at the Hotel Berna couldn't be kinder, friendlier, or more helpful. And the buffet breakfast is extraordinary. You can skip lunch after eating breakfast at the hotel.

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1. Free wifi and mini bar 2. Clean hotel room and bathroom 3. Relatively spacious 4. Very close to the central station and metro stop yet quiet 5. Met an amazing Romanian staff who was friendly and gave us a brilliant piece of advice regarding one of the most understated yet excellent Italian restaurants just a few blocks away. Overall my best hotel […] stay during my holiday in Italy (Jun-July 2011) Lees meer

I often walked by this hotel and notice the property is non-smoking. So this time, I tried this time. Good: Close to M. Centrale (like other hotels nearby) Breakfast Buffet (very very nice) WIFI speed/reception (2-3Mbps avg., 1 userID/PW works for multiple devices; I tried on 2 iPhones, iPad, MacBook Air) Daily cookies left by room cleaning service hot […] water maker (I need drink several cups of tea am/pm) 2 elevators (quite euro style=tiny) A/C working great Not so good: If you leave the window open in your room during summer time... (don't know why you do... but I did), you get some mosquito issue. Can't think of anything else... I will come back to this hotel (as long as the price is reasonable) and stay. Lees meer

the overall feedback was good given the price and its cleanliness +great location, there are a few minor points below that may worth note taking. -there are a few steps right at the entrance of the hotel, if you are carrying big luggage (25kg +) like us, you certainly will need to make some effort while no one from the hotel is helping you. - the receptionist […] was great and helpful in general. However we noticed that they tended to introduce a restaurant called "limone" (which is within walkable distance) to everyone. When we arrived the restaurant, the waitress immediately asked if we were recommended by Hotel Berna... (not sure if the hotel is sharing any commission) But I would say for the price we paid at dinner ( EUR 80 for two) we could have found something better with a much cheaper price! so NOT recommended to go to that restaurant at all!! Lees meer

This hotel was well located within easy walking distance of main station yet was very quiet at night. The area around the hotel was pleasant and far better than the usual large city station areas. The room was well maintained with a comfortable bed. The staff were very welcoming and the breakfast was amazing with lots of different food on offer.

We spent 2 nights in Milan on our way to Lake Como for an anniversary trip. Hotel Berna was the perfect location to see the sights of Milan, close to the Metro to see the Duomo, Last Supper, etc. Breakfast was outstanding with fresh fruit, pastries, hot food, meats and cheeses, a full meal, plus cappuccino to order and delicious hot chocolate. Room […] was comfortable and free WIFI worked well. I would stay again and recommend to friends, family and business travellers. Walking distance from Main Train Station which runs buses to both airports, we didn't need a car. Lees meer

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Best staff and hotel in italy cant say anymore

This hotel is centrally located just a 5 minute walk from Statzione Centrale train station. It is one block to the Metro, which goes everywhere in the center city. The front desk staff was terrific and so helpful with suggestions for entertainement, sights to see, etc. The room we had was on the smaller side, but very functional and clean, with a very […] quiet air conditioning system. The best - they have an incredible breakfast buffet. This is one of the highest quality hotel breakfasts in Italy, better than any 5 star hotel in Milan. I would highly recommend this hotel, and will return on our next visit to Milan. Lees meer