Best Western Plus The Inn and Suites at the Falls in Poughkeepsie

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The hotel location, overlooking Wappinger Creek, is lovely. Interior decorating is beautiful and bed was very comfortable. Cindy at the front desk wrote out directions for the quickest route to our grandson's concert in another town nearby. She also recommended a visit to a beautiful garden just up the road from the hotel.

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Generally very nice and clean. Comfortable beds. Broken toilet seat was a bit annoying. Would rebook if needed a hotel in area.

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The hotel is older and you can tell attempts have been made to modernize and the limited number of rooms is not overwhelming. The reviews about no sound proofing were dead on. The only way to dampen the noise from the busy road and the neighboring room was to run the heat or ac full blast, close the room darkening shades, and turn the TV on 7 all night. […] Ask for a room away from the road and away from other guests for a quiet night. It is clean, and staff is friendly, just needs sound proofing. Lees meer

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The hotel seemed airless and somewhat musty despite a lovely setting on the river. Could be remedied by just opening some doors and windows, I expect. Room was modest, unexceptional. Nice view over the river (though that also meant goose noise in the early morning). I managed to get to the pleasant terrace overlooking the river but sort of had to poke […] around to figure out how to access it...Breakfast not much - passable. Quite convenient to Vassar - we were college visiting. Lees meer

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We loved this hotel -- it is not on the main drag (Route 9) in Poughkeepsie, which was fine with us! It was VERY clean, quiet, nice staff, great breakfast. Because it is off the beaten path, it was not very crowded. We stopped to see friends who were staying at the Holiday Inn Express and the place was PACKED. Couldn't even get a seat in the breakfast […] room for all the people. The Best Western is where we will stay EVERY time we come visit our daughter at the CIA! Lees meer

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Very nice location and physical amenities. Had an issue with shower temperature (could set too hot or too cold but not in between). Also, some noise from nearby guests due to thin walls, but that is pretty common for hotels. Nice breakfast, but coffee production could not keep up with demand.

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It was unpleasant. The walls between rooms are extremely thin and the guests next to me kept me awake until 2:30 a.m. I didn't complain because they were not doing anything out of the ordinary, just normal social activity. The hotel was almost empty, yet they clustered guests in adjacent rooms. Given the poor acoustical separation between rooms, which […] they surely know about, they should make EVERY effort to spread guest out unless they are fully booked. Lees meer

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I stayed for 3 nights at this hotel while visiting the Culinary Institute of America. The staff were very helpful and nice. The hotel was a bit of a drive to the Culinary Institute but it is an easy one and the setting of the hotel is very peaceful. The walls are not totally soundproof but in general it is very quiet at the hotel. The room was very […] clean and had all the necessary amenities with a nice view! Lees meer

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Hotel set next to a lovely creek which our room looked out upoon. We only needed to stay one night on our way after work from Philadelphia to Montreal and it was easily accessible by highway. Room was clean and nice with no problems. Good breakfast area with free breakfast in am including make your own waffles, cereal, bagels, juices, coffees, pastries/muffins. […] This was exactly what we were looking for. Lees meer

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Our stay at the hotel was very comfortable. Although we didn't get the type of room that was told of us, we were pleased with the room. What we were not please with, is that our sheets were not changed, and one day housekeeping did not come and clean the room. I would stay at this hotel again, because it was clean and the workers there were pleasen […] t. Lees meer

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My only issue with my stay was the lack of hot water for my morning shower.

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With the river besides, that made our stay more enjoyable. I like to room and window facing the river.

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The hotel is adorable! The exterior looks like a woodsy chalet and the interior is modern but welcoming. Well decorated and designed and quiet comfy. It was very clean and everything was fresh. The continental breakfast spread was good, great view of the stream outside, but... the coffee was horrible. I'm sure the next pot tasted much better but I wasn't […] able to stick around to taste it. Lees meer

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Internet was down for the night :(

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The staff was amazing and the room was beautiful!!!

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I thought the hotel was clean and well maintained, and certainly good for the price. It was easy to get in and out of, and the hotel staff at the front desk was friendly

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The room was amazing,i got the king suite with jet tub for my fiance for valentines day. the locations is very nice next to the creek and away from busy traffic areas.Great romantic get away!

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I chose the hotel randomly because it wasn't too cheap but wasn't too expensive. I did not expect to end up beside a creek in a lovely, quiet location off the beaten path. It was excellent--way beyond my expectations. And the breakfast was outstanding. I expected the usual "continental" breakfast, but was delighted with the availability of real foo […] d. Lees meer

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Pleasant staff, modern rooms, very well kept.

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After making the reservation I called the hotel to find out about the check in time, and I received a very unenthusiastic "Front desk" response. Hours later, the woman working behind the desk showed little enthusiasm as well. I am glad to say that the young man who was working upon my check out was friendly. Location is nice and room was clean. The […] hotel seemed to need a window cleaning and a little sprucing up on the outside. It was a cold day/night that I stayed and there were few patrons, which I am sure added to the uninvited feeling I came away with. Lees meer

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Our room was very nicely furnished. The breakfast was delicious and the lounge had a very pretty view. We were there at Thanksgiving and had a pleasant morning watching the paraqde on TV in the lounge. I would definitely go there again and recommend it to anyone.

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No ramp to wheel luggage to 101. Screaming children at breakfast. Poor breakfast selection. Did we get the room next to the boiler because we booked on Expedia? Could hear people in next room. Yuk!

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Clean, reasonably well maintained, and fairly reasonably priced. Convenient to FDR Hyde Park house and CIA campus. Good place for an overnight stay while sightseeing.

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The room was clean, but the front desk attendant was very rude. Also, there was NO HOT WATER for showering at 7am.

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No hot water in the morning and breakfast was disappointing...Jimmy Dean breakfast sandwich...gross

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Lovely location -- be sure to get a view of the river (not the parking lot.) Slept through the breakfast so can't comment on that but the room/suite was comfortable and we loved the giant jacuzzi tub.

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Nice treat, easy to get to, pleasant ambience...simple and elegant. Sound barriers between rooms could be better...our happy neighbors were, perhaps, louder than they realized...and we needed and early night/early departure. Enjoyed our brief stay.

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Spacious room. Beautiful surroundings and quiet - very little street noise. I would stay there again.

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The hotel is old and in need of a make-over. They obviously tried to paint over old wood (doors and trim) but it is a dismal mess. The lobby isn't inviting. The breakfast room is nice (over looks the creek - no river here!) but the breakfast - better to bring in some McDonald's. The first room they gave me had severe staining in the ceiling. After the […] one person on duty came and inspected, we were moved to another room. But, it still gave me the willies. I did not sleep at all. To be fair, the carpet did look fairly new. But, the walls had streaks. The shower was a trickle. And the elevator looked like it had been through a fire. Needless to say, we spent our second night down the road on Route 9 at the Courtyard by Marriott. Much more pleansant stay and better location for all the area attractions. Lees meer

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So, we read about this lovely stream at the back of the hotel where guests can have breakfast and overlook the stream at the same time and we were hooked. We loved the romantic stream which was right there.....I mean go to the terrace and you can hear and see the river as you eat!! We went to Poughkeepsie to enjoy the fall colors and visit the FDR […] home and library, the Vanderbilt Mansion, and the walkway over the Hudson. I loved the hotel...stay at least two nights. Lots to do and its beautiful already......lots of yellows and reds....... This hotel is not a four star but we loved the romantic setting and nature so we would upgrade it. Poughkeepsie is a sweet and historic place for couples...slow and relaxing walks and gorgeous views from the Vanderbilt mansion and walkway over the Hudson. Lees meer

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Friendly staff and a decent breakfast with a clean and comfortable room. Recommended

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We were upgraded to a nice suite!

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Not good. Noise from contingent room prevented a good night sleep.Rooms need upgrading

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Windows could certainly be cleaned, spider webs especially. An entire wall of glass led us to our room, as did the breakfast area detracting from the view of the Falls! Our room and bath areas were spotless and comfortable. Breakfast was adequate for my tastes.

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We liked this hotel a lot. It's on a river that attracts wildlife. We saw ducks and several herons. It's near a busy intersection but the hotel was quiet. Our bed was very comfortable and There was a flat screen TV on the wall rather than one of those bulky cabinets with an older model TV. The hotel has been renovated and is quite modern. My only gripe […] would be that the breakfast was boring. The usual for a hotel chain, but the ambiance spoke of something a little above average. We'd go back. And there is an excellent hotel 5 minutes away: Le' Express, in a shopping center on the left, on 376 south of the hotel. Yum. It's new, so it's not on the hotel list in the room. Lees meer

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Best chocolate chip cookies. It was a nice surprise to receive the newspaper in the morning.

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It took about 8 minutes to drive to Vassar. Quiet location near small river. Very clean and convenient for families on move in or visiting days at Vassar College.

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An excellent hotel value. If you get a room on the back side towards the stream, it is quiet and there are nice views of the stream with many birds. No restaurant on site other than DIY breakfast and good places to eat are some distance away. Location is OK for exploring Hudson Valley as most sites are 20 to 30 miles away; Vassar is nearby. Place is […] safe, clean and staff was often helpful, but more training would be useful. Lees meer

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