Copthorne Hotel Auckland City in Auckland

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Was great, close to vector arena

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Absolutely no problems, lovely place to stay...great staff..A++

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SO CLOSE TO VECTOR ARENA. WILL STAY AGAIN FOR A SHOW.

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From the moment we arrived the service was fantastic. We got there at about 10am to drop off our bags and they already had a room for us to check in to - was a great start to the weekend. Room service was quick and all meals were great. The only disappointment was that the coffee machine was out of order on Sunday morning. The location couldn't have […] been better for Vector Arena. will definitely stay again next time we're going to Vector Lees meer

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We arrived a little early and the ? floor manager went out of his way to give us another room already serviced. One of the lights was not working and another was put in place plus 2 free drinks at the bar.....or we could have another room. We were quite amazed at the services offered and with extreme politeness and professionalism of all the staff. […] Would definitely come back and recommend to others. Lees meer

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When we arrived at the hotel, we were given a printed sheet saying there was a special rate of parking at a nearby parking lot, for $15 until 8 the following morning; however, this was not the case, and this was clear when we parked in the lot (the attendant said it would be $20 until 6 am); we immediately told the desk staff, who said they can take […] no responsiblity at all for handing out this information. They said that they had called the parking company, and were told the website (which they had printed for the handout) was inaccurate and being updated--but they said it would be $20 until 8 am. In the morning, the parking charged $27, and the hotel staff did not acknowledge any responsiblity for promoting this inaccurate information. Lees meer

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We were disappointed in the standard of cleanliness in our room. On the surface it looked okay but when i was looking for something I thought had gone under the bed, I was appalled to see the level of dust and rubbish under there. The furniture was also quite shabby and I felt that the hotel neede to have a look at its furnishings. This was not only […] in the bedroom but in the dining room as well. The staff were friendly and helpful. Lees meer

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The staff were really friendly and helpful. The hotel lobby was nicely renovated. The rooms were tidy but aged, something you would expect from a motel chain. The room was extremely dusty. I do not suffer from asthma or hay fever, but I woke up most nights with difficulty breathing from the amount of dust in the room. even after airing it out every […] day over a four day period. The vent in the bathroom did not work, nor did the fridge. Location was relative to the price, about a 10 minute walk to town. Overall the hotel is fine for a place to rest your head for a night or two. Lees meer

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Nice personal. Good and clean rooms. Surroundings ok but nothing spectacular.

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Great budget hotel, I would definitely stay there again if I had to visit the University again. Only down side was I could not find many restaurants close by.

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Room was satisfactory for our requirements. Shame about the lack of parking on site, alternative parking was suggested by staff at reception which cost us $39 from 3.30pm Thursday to 9.45am Friday morning.

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Run down condition and if there was another option close to Vector Arena, we would have chosen it. Next time we would stay farther away and take taxis instead of staying at this Copthorne. Specifically the hotel needs to address the mouldy smell in the room (we ran the air conditioning all night but were unsuccessful in getting rid of it), the tired […] room fittings and furnishings, black grouting in bathroom with white tiles, chips and gouges in common hall walls. Given the condition of the hotel we did not eat there. Would not recommend this hotel. Lees meer

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We enjoyed our stay. Was very convenient - close to the Vecta Arena. We found the staff very helpful and good to deal with. One negative - The room had a table with only one chair, but a double bed... where does the other person sit??

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great freindly service

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Good hotel but inconveniently situated up a hill away from the main shopping areas and waterfront.

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Friendly & helpfull at reception. Meal in house was average. Room airconditioning not working properly. No windows to open for fresh air. Had to open door to balcony, which was too noisey.

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Disappointed in no parking left. The room and amenities are very old and could do with a spruce up. On the whole the stay was good.

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The cleanliness of the bathroom was dreadful, mold around the tiles. The room was beside the lifts and the continual noise and banging from the lifts all night was very unpleasant and made it virtually impossible to sleep, also a generator was switching on and off during the night which added to the noise. The staff were excellent and I feel sorry […] for them having to work in such an environment. The hotel is badly in need of a complete revamp. It is very old. Have stayed in the Copthorne near the Viaduct and it was in a totally different class to this one. Lees meer

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Hotel staff polite and efficient, hotel a little far for a comfortable walk into the town centre. We were alarmed at the temperature of the hot water in the shower and wash basin, it would have been relatively easy to be scalded if you were not careful. I am not sure if this conforms to health and safety regulations. Otherwise we had a very pleasant […] stay. Lees meer

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All around disappointed with our stay, location was great for the Vector but that is about all! Rooms in serious need of a make over for the prices charged. Room was tiny.

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no problems

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We had booked a room for two adults and one child, the discription of the room was one king and one single or two queen beds. We had two small doubles very disappointed I had to share with our daughter the beds were not big enough for to average sized adults.

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Extremely friendly and helpful staff. Enjoyed a delightful meal with Amy as waitress.

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A good economical hotel close to the city centre. The $18 buffet breakfast was good value. The air conditioner was too noisy. The rooms were a bit small but good value for the online price we paid.

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Wonderful, perfect in every way.. We enjoyed our christmas hols

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Friendly helpful staff. Great breakfast and we got a good deal with a 12.00 pm checkout time.

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Great service from staff. Room was bit shabby and in need of modernisation., worn furniture and outdated TV.

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The hotel was all right (excellent shampoo/bath gel) but a little run-down. I understand that they are upgrading the hotel and my room was on one of the floors which is yet to be renovated. The old style key (cf. keycard) was indicative of this, and I struggled each time to make it open the door.

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The location. service and friendliness of the staff was very good but the furniture, decor and fittings were a little on the 'tired' side. Everything was in need of an update.

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Room decor tired and in need of maintenance - apparently this will be done by 2013. Still no excuse for stained armchair, in my opinion. Internet connection very expensive: as of 26.10.2012 there is supposed to be Wifi in all rooms so you might be ok from now on.

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Basically ok but annoying credit card charges and noisey plumbing.

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Old and dated, but a comfortable bed and clean bedding, good water pressure in shower, highlight was the breakfast. Not enough parking space for guests.

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Close to town. Very helpful friendly staff. Food in restaurant good. Could be a little closer to other eateries but still good. Beds comfortable. A little bit noisy but that was other patrons after the rugby match. Would stay again, was good value for money. Not much parking available but we arrived at 8pm at night and still were able to get one.

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Very smart looking hotel. Friendly staff. Lovely room. Just a overall great atmosphere. restaurant was great too.

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This was meant to be an upgraded room.....the room was so small you couldn't even move around comfortably or even open the fridge fully. The TV was from the 80's and so was decor of the room. When you pay good money for a special night out this was very disappointing, we were even told there was not parking and would have to park in a public car park […] down the road. :-( Lees meer

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it was within easy access to vector arena for the show we were attending.

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Staff at front office gave us the wrong roomkey and shortly after arriving another gentleman let himself into our room with the same key. The Duty Manager, who was the front office person who checked me in, apologised profusely and offered us a free drink at the bar. Carparking is very limited on site and we had to use a public carpark about 200m away […] which cost twice the Hotel publushed rate. Lees meer

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The hotel is a bit run down. The room is very small with only the basics and no bath.

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Very friendly and helpful staff..a few glitches but these were quickly sorted out in a courteous manner.Would definitely sty again.

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Nice but olf hotel, Seems recently refurbished. The staff was nice but not flexible about extending stay for same rate for another day.Room is very small and hallway is narrow.

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