Days Inn and Suites Tyler in Tyler

We felt safe and the hotel was clean. It's in need of some TLC as it shows signs of wear. The price was great and we were glad to have the breakfast although the area is quite small. They need an attendant to oversee the breakfast area and keep it clean and stocked. The staff was friendly-the price was great- I will come back.

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For the money I spent, it wasn't bad... had worse, but also, had better.

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Overall a good stay. Comfortable beds

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This was my second stay at this same hotel in two months. Both times the front desk clerk was very polite and helpful. During the first stay, my complaints were minimal: no stopper in the bathtub and no channel guide for the television. Otherwise a comfortable and clean room. This trip, everything was in place, including a yippy little dog in the next […] room (obviously violating the no pet policy). It could have been an issue but settled down before evening so my stay was very comfortable. Lees meer

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it is okay.. we rather stay somewhere else instead of this place. Sorry.

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I should have slept in my rental car. Sheets never changed my entire time there....complementary breakfast was dry cereal and a brown banana.

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Hotel was dirty and stunk in Hallways. My first room was to be non-smoking and smelled of smoke. Staff was not reactive. Broken things all through out the room that needed repairs. Not a good place to stay.

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the first room they placed us in had live roaches. we complained and they moved us to a cleaner room.

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Very comfortable beds, nice big rooms and fair prices. i would definitely stay there again.

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I was suppose to be in room 222; however, between my mental exhaustion and the fact the room I entered did not have all three numbers posted, I ended up accessing and staying in room 223. This is disconcerting because at 12:30 AM, someone attempted to enter the room in which I was sleeping with a key card. They attempted twice until I yelled out, "This […] room is occupied". It was not until the next morning, when I was leaving, that I saw the room across from the one in which I was staying was room 222. When I approached the hotel staff, they laughed it off saying they thought it was weird that room 223 was occupied. I never felt I was in danger, because I flipped the metal lock in the room. What is very discomforting is that my key card, that should have only accessed room 222, allowed me to access 223. This tells me their key cards are not individually keyed to specific rooms. Personally, I will not stay at this facility again. Lees meer

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Good Value. Clean room with comfortable bed and good location in Tyler.

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Hotel staff was not aware that I had booked through hotels.com when I arrived at the Days Inn. Once they located my reservation after a 15 minute wait, they tried putting me in a room with two doubles after I had already reserved a king non-smoking through hotels.com. This took a while longer to get sorted. Bedding was discolored, not sure it was clean. […] The following morning, a new staff member was running the desk. Same lack of customer service here. The staff at Days Inn had to make phone calls to someone with every question I had, it was as if they didn't know what they were doing. Overall the service of the hotel staff during my recent stay will keep me from ever staying at a Days Inn again. Lees meer

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Disappointing

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Filthy dirty room, Corporate should be ashamed their logo is on the door.

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The room was about what we expected. We did have some issues with the frig in the room. It wasn't cooling properly. The breakfast was unexceptable. The same eggs stayed on the bar for three of our four day stay. They had a green cast..no lie!

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Disappointed with the overall experience.

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The room I reserved was not available upon arrival so had to use a room with only 1 bed and a pull out couch for the first night. The couch turned out to be a very small single bed pull out. Both rooms were old and unkept as was the entire hotel. Smelled old and musty. Also, I left some unopend canned drinks in the 1st room and upon my return the drinks […] were gone. When I asked the clerk about the drinks I was told they thought I had left the room and so housekeeping took the drinks home. This is unacceptable. Lees meer

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older hotel. Beds were very comfortable. Food was 6 miles away which I didn't expect.

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This hotel is a great example of a one night hotel. If you stay more than one night you will start seeing more and more disappointing details. I believe this is a reopen or under new management because the staff is quite small. Same person clearing breakfast also working on rooms. But if it is a stop during your roadtrip you'll be fine.

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The reservation for a room with a king size bed was not honored, the room smelled of bleach both days and there were what appeared as wet spots on the floor in the room, the hotel lobby and hallway. There was no card reader to access the second story from the end of the building so you had to enter from the lobby. The hot breakfast was a joke as absolutely […] no attempt was made to take care of the patrons, no cups for drinks, syrup was in a gallon jug with only a little in the bottom of the jug, no one was partaking of the hot breakfast and neither did we as there was no value in it. Lees meer

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we enjoyed our stay. Management was very helpful to us. All in all we had a very good stay

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The price was good, so I went for it - learned my lesson. Waited for 20 minutes before anyone came to the front desk (booked through Expedia and already paid, or I would have gone elsewhere), and the condition of the room was poor. Dingy/mildew smell mixed with that of cigarette smoke throughout the property. Dog barking all night in the next room did […] not help - we called the front desk, but this issue was never resolved (3-night stay). People were loud, and the doors on each end of the building were never shut - anyone can walk in/through at any time. My wife and I needed a quiet place to spend the weekend on a shoestring budget - we made the wrong choice. Lees meer

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Very impressed with the Hotel manager and his wife, both were very helpful during our stay. Room was larger than average and the included breakfasts were more than adequate. Thoroughly enjoyed our 8 day stay. Hotel is very near all major routes very handy if you are touring in the area. All public areas were clean and tidy and cleaned every day, our […] room was kept well serviced and all staff were all excellent. Would definately return to hotel and therefore recommend a stay here. Lees meer

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Close to main roads to get around the city. Breakfast each day was nice. The cleaning staff did not do their job.....bathroom floor not clean, supplies not filled each day, staff missed cleaning one day. Desk service was very helpful and attentive with our needs. Stay at Amarillo, Days Inn for one nite and it was very clean and newer.

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Rooms need to be updated- air conditioner in room was very loud. Shower was hard to get turned on.

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The internet was also very fast, the location was great... Was shocked that it only had 2 stars. I was weary about how things would go because of this, but was there four days and everything was just fine!

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Was good. Some off the other guests were quite noisy late into the night

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We had to evacuate for a hurricane and stayed here for 2 nights. The staff was wonderful! The room was well cleaned! Bed linen looked and felt brand new! Carpets were clean and not sticky like most hotels. The breakfast was great. The location was great. The list goes on! If i ever come back to Tyler, Texas this is where i'll be staying :D

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The attendants were very friendly. But the rest of the stay was very inadequate. There aren't enough parking spaces. The room had a stuffy smell. The bed was super firm on the edge of the bed and mushy in the middle..There was a gap between the bottom of the door and the floor that was so big you could see people's feet when they walked down the hall. […] The second night our key didn't work. We went to the front desk for help to find no one there. We called the hotels number and when the attendant finally answered we had to wait for him to come from a room upstairs somewhere. The free breakfast was cereal, waffles, stale danishes, milk, orange juice, or coffee. We won't be staying there again. Lees meer

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My wife wanted to leave when she saw the hotel. There were boarded up sections of the hotel and we were worried about security.

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I had read the previous reviews and was a little concerned but the room had been updated. The air worked great. Microwave and fridge in the room. Right on the loop close to a great restaurant. Breakfast served and coffee maker in the room. For the price I got it was a great deal.

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clean ,good service,great price!

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Room had fridge and microwave, you had to plug them in and clothes hangers on request. Wake up call came an hour early because they forgot to reset their clocks after the time change. Breakfast included sausage sandwiches which was nice. Room was spacious.

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Hotel was dirty outside, bedding was thread worn with holes, lights did not work. Door was hard to opne.

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This hotel was a dirty dump. My wife checked in and went to the room and checked back out. The room was terrible. It also looked like they were hosting a gang convention. Did not seem safe.

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Made reservations on line. we have a small dog (pom) that travels with us at all times. Last 8 years. Hotel stated on line that pets were accepted. When we tried to check in we were told we could not keep the dog with us. The staff was not very friendly and the manager acted like I was lying to him about the on line information stated pets accepted. […] Lobby also had a rather unpleasent smell to it. we left and will never go back. Lees meer

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This hotel was a nice surprise. I recommend it.

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This hotel was extremely shabby. The room we were assigned, which was up a flight of stairs--no elevator on the property--would not open. Instead of assigning a different room, we stood in the hall with our bags as the men in charge repeatedly tried to open the door. Finally, we were assigned a different room but not given the new key. Had to go down […] and ask for that ourselves. The worst was that the wonderful hot breakfast with sausage, bacon, scrambled eggs pictured on the hotels.com website and described in detail by others' review turned out to be a few stale sweet rolls and off-tasting juice!!!! Lees meer

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