Lifestyle Crown Residence Suites - All Inclusive in Puerto Plata

Bad food in buffet and runs out quickly. Restaurant reservations are hard to get. Only a few(2/3) restaurant open on a given day. Shuttle service is poor. It's not very close to the beach. Kids pool is useless. I was checking out at 6:45 AM and the Residents Suites desk was closed. I talk to main desk hotel at tropical and he said I can checkout in […] their desk. I got there and after waiting for few minutes for someone to show up, the time was 7:02 AM. Then he tells me that since it's past 7, I'll have to go back to Residents Suites to do the checkout process as it opens at 7. He offered to take the wrist band to smooth out the checkout process back in Resident suite. I went back to resident suites and now they won't let me checkout without the bands. I asked them to call Tropical but checkout lady hardly care about it. I had to go back to tropical to get the bands and return back to Residents suite to complete the process. Horrible service! Lees meer

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Our rooms were very spacious and nice. The airconditioning was either freezing or off. there was no in between. we ate at the chinese restaurant and my husband was very sick all night long that i didn't think we would be able to get on the plane the next day. the staff was very nice. when we checked in we were bounced around to different lobbies for […] 2 hours. I wished i could have purchased the vip food plan but was never informed. the game people wwere a lot of fun. Lees meer

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beatiful ,,the staff very frienly ,the only worst thing it is you have to take the vehicle to go to the restaurants and the beach,because that it is to far from the rooms.the party in the beach it is amaizing,the best moment to enyoi whit friends and family.in overal i,m recomended this complex of hotels :::the life style resorts.

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LOVED LOVED LOVED this resort. Relaxation at its best. The cabanas the food the drinks it was a great introduction to the relaxing life. As you come into the place they have drinks and music waiting for your. They always had some activity going on for both adults and kids. I enjoyed myself so much, I didnt want to leave. The zen bar area was my favorite […] spot they had the best food and drinks. The finger lickin chicken was my favorite. The only thing I didnt like was because this is an all inclusive hotel they had different levels that you were on so they tried to upgrade your for a couple of thousand dollars. Other then that I enjoyed myself and would go back ASAP. Lees meer

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The hotel and staff was very nice. We had a great time at this resort. The food was average but not bad. The drinks were excellent. The pool was very nice and the beach was beautiful. This was my second time going there.

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The worse hotel I've ever been to, the worse service. It was a nightmare. They only treat their VIP members very well and to become a VIP member you need no less than 18,000.

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The hotel was very nice for the cost you can't go wrong. The food was not very tasteful the resort is kind of isolated. This is not a vacation you want to take alone, but sure to included family and children.

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overall we liked the hotel except for a delayed check in which was solely my mistake and the front office staff went out their way to accomodate us in the complex. we enjoyed the shows which were very deverse from typical hotels in the same industry. the interaction with entertaiment staff,bartenters, waiter/waitresses and other department was like […] family. very pleased, beautiful complex will definitely return Lees meer

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This hotel is located in a big complex, everything happens at the tropical so the crowns in kind of dead, but the rooms are amazing and recently renovated. The food is not that great as you would expect in an all inclusive package. Night life is good at ice. The bartenders at las canas are excellent. I did see lots of coach roaches at blue lagoon restaurant […] and a couple of other places. But they were going to do pest control the week i left. The pools and VIP hammock beds are the best. I definitely recommend going with family, friends or a significant other. Lees meer

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It was Realy Good I will go angain, servise was exelent

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My husband and I really loved it . Everyone at the resort was nice.The place was beautiful and there was many things to do. My husband and I would love to go again

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Overall an excellent hotel I want to go back again I highly recommend this hotel to anyone

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Had a great time hotel was very clean good food and great activities workers made me feel like I was at home there was always a shuttle to take u every where

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For the price, this hotel was not bad. The rooms were clean and a nice size, 95% of the staff were very nice and accommodating. However, the difference between a VIP guests and others is no apparent that it doesn't make you want to go back. The buffet food was terrible!! Their shuttle system, which is supposed to transport guests between hotels in ineffective. […] Their wi-fi service is not as accessible as it should be and the shows and activities are kind of throw together, leaving you expecting more. Lees meer

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They are a little slow but if you stay on them they respond. They seen to be a little prejudice against thier own people. The staff drive around in those golf carts a little bit reckless. I would stay there again it's a lovely hotel.

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Got the run around to get reservations for dinner always booked , and shuttle service around resort is very bad.

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The ambiance was great but the food was less to be desired, which sucked because your limited to what the resort had to offer.

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Had a great time. Everyone is very pleasant and the food is great. There Sunday show is great. I would highly recommend it!

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This is my six time in Dominican Republic and by far the best hotel I have stayed in.

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if you don't speak spanish good luck, if your not VIP then your not treated equally, food was not very good, room service not to well they made the beds but did not stock the fridge back up with waters or any other beverages nor did they leave clean towels when taking the dirty ones, front desk was not helpful at all, they reset our doors so our room […] keys did not work, to eat in there restaurants you need reservations which can only be made between 9-11, there alcohol was unknown name brands and watered down, we did go on excursions we booked outside the hotel which were awesome Lees meer

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There were several things that I was a little bet disappointing: 1. We report that there was a bad smell and someone came and sprayed with an arosel and the smell was still, nothing done after that 2. We report the phone wasn't working 4x's and no did anything about it 3. And lastly we had to take showers with cold water, that hot water will run in […] the morning but in the evening it was very luke warm. 4. I was a little disappointed that the cafetria area in the pearl was poorly kept clean. For example the dessert area and salad area wasn't kept clean. There was a bad smell around the ice cream and dessert area no one swept, map or cleaned the counter taps Lees meer

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Wonderful place....would go back again...just one thing that I did not like...the water in the beach...it was dirty!!!

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I traveled from 5/7-5/13/12. There were only a few issues that we encountered: 1. I purchased the Crown Resident Suites, but received the Cofresi Hotel room. I asked the front office and I was told to ask the VIP people. Since I was busy thoughout the day, I never took the time to ask why my room was switched. I guess that's on me. 2. From Monday to […] Friday morning, the hotel was great. Once Friday afternoon came around, I believe all the locals decided to stop by. It was extremelly loud and crowded. In addition, there was a concert on Saturday night. The music and fireworks didn't stop until 2am. Maybe I can attribute the amount of people to the concert, I don't know. So if you are looking for peace and quiet on the weekend, you may not want to go to this hotel. 3. I was not too impressed with the beach. I have to say that Punta Cana was better in that sense. The positives: 1. Grounds were kept clean at all time. 2. Food on the Buffet, Indian (amaizing cake!#, and Thai/Chinese. Skip the Italian one #food was horrible). 3. The servers were great and very friendly. Overall a pretty ok stay. Lees meer

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I loved this hotel. Had less expectation until i got there. Ill will recommend to a friend or family to stay here.

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EXCELLENT LOCATION. EXCELLENT VALUE. EXCELLENT FOOD ACCOMODATIONS AND STAFF.SUSHI AND WAITER SERVICE ON BEACH, SEVERAL SEMI PRIVATE POOLS WITH CABANA BEDS AND BEACHES WITH CABANA BEDS AS WELL, YOU CANT BEAT IT AND AT NIGHT 2 SHOWS TO CHOOSE FROM AND 2 NIGHT CLUBS. THE SUNDAY PARTY ALONE WITH CHAMPAGNE LOBSTER AND FILET MIGNON IS WORTH THE PRICE OF 4 […] NIGHTS, THEYHAVE ONE OF THE BEST SAXOPHONE PLAYERS IN THE WORLD PERFORMIMG ON STAGE WITH A BAND.WE ARE VERY HAPPY EATING ALL MEALS AT ONE OF THE 2 BUFFETS . SNACK OF BURGERS FRIES AND HOTDOGS ARE AVAILABLE INTIL 5 A.M.IF YOU GO WITH ABOUT 20 ONE DOLLAR BILLS FOR TIPPING IT GOES A LONG WAY TO PLEASING EMPLOYEES AND FOR A MORE ENJOYABLE STAY. WE HAVE BEEN 7 TIMES ALREADY AND HOPE TO GO MANY MORE TIMES. DRINKS ARE RESTOCKED DAILY IN FRIDGE. NOW YOU GET TO USE FACILITIES AS WELL AT COFRESI PALM. DOUBLE THE FUN. NOTHING NEGATIVE TO SAY, ALL POSITIVE, Lees meer

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Room had ants; TV didn't work half of the trip; electricity kept going out repeatedly; housekeeping did not change sheets; we had to constantly ask for towels; no peepholes on doors (which by the way led directly outside!). Oh, and here's the best part: The cable went out BECAUSE LIFESTYLES RESORTS DID NOT PAY THEIR DIRECT TV BILL. We learned this when […] a "Please pay your Direct TV bill" message came on the TV screen. Lees meer

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Hotel was nice but absolutely NO customer service. We booked and payed for 3 hotel rooms through Hotels.com one month before our departure. When we arrived we stood in the lobby for 3 1/2 hours before they made us pay an ADDITIONAL $40.00 U.S. per person per night on top of what we payed Hotels.com. They where claiming everyone in our party needed a […] passport to check in. We all had government I.D's which where valid and is stated in the website. This is not stated anywhere on the website...... What a waste of breath... We had to pay or leave. They even called security on us because we where right and would'nt shut up about paying the additional monies. I had to pay $ 400 extra to stay. If its customer service and satisfaction is what you are looking for THIS IS NOT THE PLACE... Lees meer

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traveling with a group, all reservations were screwed-up even dinner reservations (required by hotel rules) were screwed-up. desk manager was rude and condescending, really not wanting to fix the problems. will not ever stay in a lifestyle resort again

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Our stay at the Lifestyle Crown Residences began the first night with a drenching rain storm. It was a bit of bad timing as it happen to be the welcoming night of the Gala. The brave travelers, us included, tracked on to the crowded food tent and the celebration went on with awesome entertainment and spectacular fireworks. Food was plentiful as the […] menu provided a variety of offerings that should please the majority of appetites. The most delightful element of the event was the staff who kept spirits up with flowing drinks and ready smiles that conveyed their main desire was for their guests to have a good time. The rain continued off and on for the reminder of the week but the spirit of the staff did not waiver. From the desk clerk to house keeping anything you needed night or day was only a call away. Food servers and bartenders became your friends and even the timeshare salesman really will take no for an answer and remain pleasant throughout your stay. The spa was awesome and again I felt very appreciated and welcome. The grounds was beautiful and well maintained as were the rooms. One caveat to mention was my mattress was too firm for my taste however my sister's room had a much softer mattress so I can't be sure how the overall resort rated on bedding. The resort was very overall very relaxing, the entertainment outstanding, and best of all we had a wonderful time. The best compliment to this resort that I can give on this review is that I will be a return vistor for many years to come. Lees meer

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We didn't find a single thing to complain about. Staff, facilities, food and entertainment were outstanding. If this deal comes along again in the future, we're in.

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Our three nights at Lifestyle Residence Suites was excellent. We found the resort to be beautiful, with outstanding accomodations, food, drinks, and entertainment. We booked a full day "Safari" tour to small villages in the the countryside. It was well worth the money we paid for the excursion. At the resort, we were approached by sales people to hear […] a sales presentation. We told them we were not interested or busy and they simply left us alone. I had no problem with them only trying to do their job. In conclusion, Lifestyle Residence Suites was well worth the money we paid for the three nights. Lees meer

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Great location, not the most beautiful beach (no white sands as Punta Cana) but you can walk for kilometers with a quiet ocean and nice view. The room was always clean and if you make a request they try to help you at anytime. We stayed as VIP guest with access to the private zone and beach, highly recommen if you want to enjoy better drinks and re […] staurants. Lees meer

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The hotel is very clean, good service

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All hotel staff extremely accomodating to your needs, even when extremely busy, they will do what they can to help you. Hotel entertainment (patio parties, and evening dance shows) is impressive, and very courtious and personalble. A very fun group of people to talk to and do activities with.

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we really like this hotel. food very good. awesome shows. very friendly personnel. we had a blast.....

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front desk made everything very unpleasant. they did not want to recognize my reservation ,( for 2 people) although they did not want to accept it. check in extremely long. , they do not attend to your needs or any remorse for the inconvience made to you. the room is good however, food is ok ( typical buffet food, not great but not bad either) aside […] from rude front desk, hotel is ok i highly don't recommend this hotel because of the front desk staff Lees meer

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Best Hotel in Puerto Plata for the Price, to get a hotel room in Puerto Plata with that quality and service you will probably paid 80% to 100% more.

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Mariano at the reception at Crown Residences is super helpful and completely professional. They staff in the Bellini restaurant were attentive and quick and the pizza chef was bang on. We know quite a number of the staff having been so many times and next time I will post all their names as a thank you! You cant say enough good things about the employees […] at any part of the resort. Keep in mind that this resort has varying levels of a wrist band system that allows you extra perks and services. I am always white band, cheap carribean, even booking with expedia. I, however, consider myself cheap Canadian so, whatever. The staff would never treat you differently on a personal level as it more to do with the areas that one can enter and the top shelf stuff that you can access. I am perfectly happy not having to park my golf cart whenever i move around the complex, please note that it is quite expansive and the residences are quite far from the main hotel. But since my friend and I are too impatient to wait for the shuttle we just walk over in a couple of minutes as to not waste anytime (dominican time=no rush). Lees meer

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terrible ordeal with hidden charges i booked the reservation thru expedia and when i got to the resort i was told i had to pay an additional $100 per night because some people on the reservation were not U.S. citizens. so if youre going to travel to this resort and are not a U.S. citizen be prepared to pay extra fees that expedia does not inform you […] of when you make the reservation. Lees meer

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This is my second time in Lifestyle, we went the firts time to the Tropical now we go to the Crown Suites. There are many hotels in Puerto Plata, but this is one of the best hotel. They have very large rooms, with nice views. The Hotel is located in the Cofresi area. Book by Expedia and you can acces VIP Beach. The only problem is that the VIP Beach […] is always full and you can not enjoy relaxing in this area, we have to go the other side of the beach. They need to put more places to eat the buffet since casablanca is always full. The stay was very good. Lees meer

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Bad experience. We would not recommend to anyone.

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I loved this resort, This resort is a huge property from basic rooms to villas. The VIP beach was beautiful and i could have spent everyday relaxing there. The food was delicious in the buffet and the different restruants. The property is also very nice. And the excursions they have are great. You do have to pay extra for them but it allows you to see […] the country side and is really fun. Lees meer

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The service was excellent. Someone was always there to meet your needs. The staff made you feel so welcome, very friendly and courteous. The food was excellent xxxxxxx. I have already recommended this hotel to my friends and family. See you soon ;-))

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Fantastic place for us was an experience to visit a second time, this hotel really had a great time, with quality service throughout the hotel staff, spacious, clean, very good air conditioning, excellent location. Ultimately for us was very good trip, which met all our expectations.

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I joint the other people that say,if you are not VIP you get less attention,and the only thing i was very disapointed is that they use the pictures to decribed the standard rooms from the VIP o presidential suites to advertised the regular suites (totaly different in prerson),not what you see in the interner!.

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This hotel is fabulous, great room. The Food is good, especially the breakfast buffet. Hotel very clean and good entertaiment. Nice VIP Beach and good service, I will recomend to anyone how want to save money on vacation.

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