Holiday Inn Express - Madison Square Garden in New York

The employees of this hotel know what service is. They are very hulpfull and make your stay pleasant. They are friendly in any circumstance. The location is very goed between downtown and up-town. The sub-way is almost around the corner. I can recommend this hotel for a stay.

Het hotel is goed om er te slapen en dan de kamer te verlaten. Het ontbijt in het hotel is handig en voldoende .Alleen onvoldoende tafels voor het aanwezige gasten.Kleine kamers, ongeveer een halve meter rond het bed om te gaan. Zorg dat je de bovenste verdiepen hebt om te logeren gezien de onderste vooraan last hebben van de aan de andere kant van […] de straat aanwezige koeriersdienst. Lees meer

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Exactly what you expect from an express Hotel. Good location.

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room was microscopic - we could barely move around each other Unfortunately, I didn't notice until after we left that there was a very large scrape on the front left bumper that wasn't there when we checked in

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we enjoyed our stay at the Holiday Inn Express. We especially enjoyed the free breakfast. The beds were really comfortable and rooms were clean. Great location, about 2 blocks from the train station

We found the Holiday Inn Express to be convenient, safe, moderately priced, clean and comfortable. It's an easy walk (under 3 blocks) to Madison Square Garden or Penn Station. Breakfast is also included. My wife and I had no complaints. We could have paid a lot more, but not gotten anything more than what we got.

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Nice personell. Small room with little space for clothing and shoes. Good cleaning. OK breakfast but very crowded. Walking distance to many shops and subway. No noice during nights, from other rooms or outside.

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Close to everything

The best part of this hotel was the complimentary wi-fi and breakfast. The location was close to Penn Station. The room was small but clean. The quality of service at the front desk was very good. The support staff lacked people skills to communicate with visitors. Otherwise, it was a pleasant stay for 2 nights.

We chose this hotel for it's proximity to Penn Station (a couple of blocks) because we arrived by Amtrak. They let us check in early and were quite helpful. The hotel is very well maintained and we found the location to be convenient for walking or subway travel. I appreciated the variety of breakfast items available each morning. One drawback was the […] street noise from trash collectors about 2:30 am. A room not facing the street would have been quieter. Also, my careless reading of the Hotels.com description caused me to believe that the hotel had laundry facilities in the building, but that was not the case. We found a laundromat on 9th Ave near 34th street. Lees meer

Free wi-fi, free hot breakfast, free luggage storage, comfortable beds, and good location. It will be my #1 choice for my next trip!

Although the room was very nice, the shower drain was very slow, and backing up. The street and hallways were loud. the breakfast was not good. Lastly, the most unsatifing thing was the heat was not functioning, and would not go up to a normal temperture. After getting in bed, who wants to move to another room or have a service tech in your room late […] at night. We won't be back. Lees meer

bottom floor of this hotel is just horrible.Basically my room was located in a basement!

Clean, nice room. Breakfast next morning was great. Would recommend this hotel.

My office is near Penn Station, so I was looking for something within walking distance. This place was great for that. Since it's on a street rather than an avenue, I didn't hear any traffic. The staff was really helpful - when I asked for a recommendation for takeout nearby, the woman at the front desk gave me a handful of menus, then gave me directions […] to the place I chose. The only reason I didn't give this place 5 stars for comfort was that I could hear people coming and going until about 2 am, which is more a reflection on noisy neighbors than the hotel itself - it's probably due to the proximity to Madison Square Gardens. Lees meer

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Stayed here on business while attending a trade show at the Javitz Center and was pleasantly surprised at the excellent service we received from the staff. Many NYC hotel reviews remark about poor attitudes and impatient staff, but we found the front desk people to be very friendly and helpful. They knew about our trade show shuttle bus to the Javitz […] and gave us a printed schedule for it. When the hair dryer died one morning I called for a replacement and the guy was at my door in 5 minutes with a new one! There's lots of foreign tourists staying at the hotel, which made it fun and interesting to hear all the different languages spoken. We took the advice of another reviewer and requested rooms on the upper floors. Turned out to be one of the quietest rooms I've ever experienced in New York! The room was on the small side, which is normal for NYC, but you could walk around the bed on both sides and there was space for a lounge chair and a desk. Not much counter space in the bathroom, but it was better than other NY hotels I've stayed in that cost quite a bit more. The breakfast room was always quite crowded, but hey, you're in the Big Apple--get used to crowds! I must say I had a very good stay and the location was great--an easy walk to Times Square. I'll be staying here again! Lees meer

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The staff in this hotel was so friendly and helpful all the way from needs for my room, all the way to subway directions to various locations. The breakfast was eat more than I expected, and delicious. I would stay at this hotel again in a heartbeat! Within walkin distance of times square and empire state building! This was the start to an amazing  […] vacation! Lees meer

We stayed for six days for the Big East Tournament. We were quite satisfied and pleasantly surprised by the great staff and the great complimentary breakfast. The room was clean and no sign of bedbugs. It was small as expected,but this is NYC. The location was great for MSG and Penn Station. There are two Catholic churches within three blocks. We felt […] totally at ease with the neighborhood (there is a police substation a block and a half away). I would recommend this hotel to anyone seeking a reasonable NYC hotel in this area. Lees meer

Great location, free wi-fi, all day coffee. Second time we stayed there and would definitely go back.

I booked this hotel because it was close to the office where I would be working. I regretted my choice of hotel as the room was dingy and dark. The carpet was stained. Overall, the hotel was depressing. The breakfast was packed and there were no available seats. I would definitely not recommend this hotel and would never plan to stay here again.

Staff was friendly and helpful. Just a few blocks from Penn Station. Hotel was full of high school kids on a trip, but fairly quiet.

This is an ideal place to stay in the heart of manhattan. Decent breakfast, clean rooms, nice and helpful staff at about half the going rates of most hotels in midtown!

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Location is close enough to walk to the theatre district, Times Square, Macy's and restaraunts but you are far enough away to not hear all the hustle and bustle of the city below yet you still feel safe. the free breakfast was delicious, though the juices were flavorless. The front desk staff was extremely accomodating and very warm. Not what you'd […] expect for a big city at all, especially if it's your first trip to NYC. It was my friend's first trip to NYC and she REALLY liked it. This hotel and the staff definitely contributed to a very good first impression for her. (Diana at the front desk was very sweet. ) Made her first trip want to turn into a second! The room was clean and the beds were comfortable. the bathroom was clean as well. Shower was nice and hot with good pressure. We will definitely stay there again upon our next trip to NYC. Which will be soon! Lees meer

The staff was friendly and accomodating to our needs. We arrived earlier then the 2pm check in and they got us a room right away. The room was small, but this was in New York. I would stay there again.

Great Location. Great price and breakfast included. Friendly and helpful staff. Would stay again!

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I chose this hotel specifically because of it's location to Penn Station and its Continental Breakfast. Location-wise, it was fine, but the quality of the Continental Breakfast was not worth it: pressed egg product with some kind of cheese, stale cereal, stale pastries, no fresh fruit... And, we waited in a very long line just for the free breakfast. […] On our second day, we ended up walking up to Starbuck's, so basically I paid for breakfast twice. What a disappointment. Lees meer

The hotel is close to the sites and near enough to Penn Station to walk back and forth. Also, as in many of the Holiday Inn Express hotels I have stayed at, the staff is unfaillingly polite and helpful. Indeed, they go out of their way to help.

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Rug in room was stained. Everything was ok but seating for breakfast...not enough room for everyone. The hotel even provided assistance with internet and printing. The whirlpool tub was awesome!

This hotel features an excellent location, friendly professional staff and clean comfortable rooms. I would definitely stay here again. The rates are reasonable too.

Loved the hotel room was clean and the room was big loved it.

Would definitelly recommend this Holiday Inn Express hotel for the price conscience consumer. It was clean, reasonablly priced, included a buffet breakfast and was close to Penn Station and Madison Square Garden which was we wanted. The street was quiet and so was the hotel. The service in the hotel was excellent.

The hotel was very nice and located exactly where I wanted it to be. Breakfast was good and I also used the gym. I would highly recommend this hotel to my friends.

Very pleasant experience. Close to Penn Station and subway locations. Hotel personnel very friendly and accommodating. They offered to hold our luggage during our last day until we were ready to leave the city.

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