Country Inn & Suites By Carlson, Frackville (Pottsville), PA in Pottsville

We were so glad to find this hotel. It was very pleasant. The staff was very helpful. We enjoyed the breakfast every day. Pool was nice and hot tub eased away aches and pains. Very comfortable. We would stay there again.

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Clean. Great service. Good breakfast.

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Hotel personnel were very helpful and friendly (especially Scott at front desk). It was in the middle of no where, but that was fine with us. attractions and restaurants were about 15 min away. Only suggestion is to try and get a room that does not look over the highway. Heard truck traffic from highway all night. Breakfast was good.

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It was very hard to sleep as some of the guest were quite uncivilized. Some of the adult guest were simply crazy and noisy. The children and teenagers were banging on my door and others in the middle of the night . I had to go to the front desk and explicitly threatened to call the police if the guest bang on my door again. I guess the attendant warned […] the parents and the children stopped. Lees meer

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When we arrived at 2.30 we were informed by the front desk that our room was 'dirty' and we had to 'come back later'...we asked if there was another room available and the front desk clerk said 'not a King bed and you booked a King'. I asked if they had a Queen bed, she said 'Ill check'. So then the cleaning staff said the room would be ready in 10 […] mins. Front desk clerk said well 'you can wait'. We sat in the lobby and waited and when our room was ready she put the keys on the counter and walked away. Very unfriendly front desk clerk. Not what we expected from a normally wonderful Country Inn and Suites. When we checked out the next day she was just as unfriendly and discourteous. Lees meer

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The location was great for what we had to do during our 3 night stay. We drove in from Texas and it was such a relief to stay at a hotel that made everything easy. The staff were great. The women at the front desk and even the women at housekeeping were very kind and helpful. We were there on a particularly busy weekend it seemed and everything ran […] very smoothly, with only minor bumps such as no more towels in the pool area. Other than that, 24-hour coffee and cookies in the lobby were alright with me! :) We will be visiting the area more often and we will definitely be staying there every time. Lees meer

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Although somewhat remote to local conveniences, I was working in the area so it suited my purposes just right. The whole building was very clean. Breakfast was very good. The place was very quiet and peaceful. Hotel staff were helpful and friendly. A very good value.

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They always go above and beyond. Staff are always very accommodating. Only difficulty with this location is they are in a dense fog area off the highway and unless you know how to get in and out, 1st time visitors may find the entrance access a little difficult. Fortunately, we were familiar with it, so we could navigate thru the fog. Rates seem a little […] high at certain times, but I guess that's the nature of the business. It is still worth the stay here compared to other options available in the area. Lees meer

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We travel with our young children often and this was one of my favorite hotels! From the warm and inviting lobby, the perfect indoor pool and hot tub for a young family, the cookie jar always full on the front desk counter, to the fabulous array at breakfast... We wished our stay needed to be longer! Friendly and accommodating staff, quiet location […] right off the highway! It was a little tricky finding the entrance to the hotel in the dense fog we were traveling in... but we enjoyed the peaceful setting. Lees meer

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We enjoyed staying at this hotel, the pool area was well kept, the room was very clean and the morning free breakfast was perfect. We enjoyed our stay here and the staff made us feel right at home. I loved their tea/coffee/hot chocolate "bar" they had available in the lobby. After driving in the cold, it was nice to find this waiting for you when you […] arrived. One of the draws to this hotel is it had queen size beds rather than double beds. We would stay here again. The only issue we had was finding the hotel in the dark. The signs were small and hard to follow. Lees meer

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It was 19 degrees outside and we were unable to adjust our room temperature to be anything cooler than 75 degrees or so -- MUCH too warm for sleeping. Even on the coldest setting possible, the "cool vent" setting blew only warm-ish air; and the air conditioner automatically turned off after approximately 20 seconds of running, thereby failing to cool […] the room. Seriously, in the dead of winter on a cold night, there should have been some way to make our room comfortable, but there was not. Also problematic: We got to the breakfast buffet 45 minutes before it was supposed to end. No eggs left, no fruit left, no butter out, one type of juice was out. When we spoke to management about this, we were told that the hotel would look into it. Fine lot of good that did us when we really did not want to sit around waiting/hoping that they would restock the buffet during what were supposed to be its main hours of operation! Lees meer

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Our stay was very nice, but we were not aware of the times for the breakfast buffet., hence we got there too late Information about such amenities might be on some sort of printed informational material in the room. We really liked the hotel and the room. Also, it was good that we could have some supper delivered. Those at the desk were helpful telling […] us about that possibility. The site of the hotel was good for us, as we had visited relatives in the area, but I suspect that the placement of that hotel is not as beneficial for other travelers. Lees meer

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Loved the coffee!

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The hotel is not located in Frackvile or Pottsville Pennsylvania as advertised. It is in a remote isolated area, poorly lighted, poorly marked area in Northeastern Pennsylvania. Upon my arrival the fog was extremely thick on the mountain, the road to hotel off of the interstate is poorly lighted and very diffcult to find.

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Odd location off the road and in an industrial park but a quiet area. The room was very clean and comfortable. The staff was very accomodating. One thing we were told when booking was it would be totally accessible for wheelchair. While it was easy enough to get in and out of room we noticed that we were not placed in a room that was designed with a […] button to open door and a bathroom with more accessibility like right across the hall. We only needed it for a very brief stay to sleep and go so we never complained or let them know. If we were going to stay longer we would have let them know we were not in the proper room. All in all we had enough accessibility for the night and the place was very nice and clean and the staff very accomodating. We would go back again.