Holiday Inn Express Liverpool-Knowsley M57, Jct.4 in Liverpool

Holiday express Liverpool- Knowsley is een mooi en gezellig hotel met prima propere kamers. De service die wij kregen was echter beneden alle peil. Enkele voorbeelden: 's Avonds bestelde ik een Cognac. Ik kreeg deze geserveerd in een limonadeglas... Gezien het beperkte ontbijt vroeg ik of ik wat spek kon krijgen. Dat ging niet maar de dag voordien had […] ik gezien dat een klant dat wel kreeg.... Bij het uitchecken vroeg ik een uitdruk van mijn rekening doch dat ging niet omdat de printer stuk was. Na aandringen werkte deze plots wel... Deze laatste 2 opmerkingen zijn wel terug te wijzen naar één man (ik weet zijn naam niet maar hij is klein van gestalte) die duidelijk geen kennis heeft ivm klantvriendelijkheid. Zo antwoordde hij mij op mijn opmerking dat hij niet erg klantvriendelijk was, dat dit NIET ZIJN PROBLEEM WAS !!!! Conclusie: goed, proper en mooi dat met het juiste personeel zéér goed zou kunnen zijn ondanks de minder goede ligging. Lees meer

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The Holiday Inn Express is exactly as expected--clean, standard rooms with breakfast included. The bed was comfortable and the only complaint about the rooms was that it was very easy to hear other guests passing by down the corridor--but this is relatively common in big-box hotels. The location is great if you are travelling by car, but not if you […] are reliant on public transportation of any kind. Lees meer

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Perfect for our trip down

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Breakfast a little dry,seemed to have cooked some time and stood

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could of been welcomed a bit more by the staff at reception.

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This is a no nonsense, motel style facility (for those who can remember, it's like walking into the set of Crossroads). But if that's what you want, it works and it is run efficiently and professionally.

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Liverpool is way to far away from Knowsley. You will have to take the bus 19 or 14 to the city centre for about 40 minutes, and this is not a short time. However, except that, everything was so good. Their breakfast was nice and concise, and everyone was kind.

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Noise from the motorway was constant all night so ask for a room facing away from it. Apart from its no where near anything stuck in the middle of nowhere - I might have mentioned nowhere! price is too high for all-be-it a comfy room, in the middle of nowhere.

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Very poor breakfast,no cutlery,cold food,staff couldn't cope

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Dirty bathroom, no,staff on reception always had to,wait, breakfast was served with cold beans and scrambled eggs, very disapointing

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Booked last minute very good room, staff really friendly. Recommend.

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Great but room was cold. Would stay again though.

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Perfect for me as I was training just down the road. If I was away to see the sights and nightlife I would probably pay a bit more and stay nearer the city. You really need a car/bus/taxi if staying here. The free parking can help with decisions though.

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we had an awful stay, we got to the hotel at 630pm and there was two people on shift in the whole hotel! we checked in fine eventhough my name was spelt wrong!! but as we got to our room we couldnt get in to the room because the lady on reception didnt activate it we went to her 3 times befor she could be botherd to make it upstairs and help us! when […] we fineally arrived in to the bedroom (1 double & 1 sofa bed) we said to the lady of reception where is the sofa bed? she replied, !you have to set it up your self" she then returned with the bedding and said to us she cant make it as its !not her job!!!! completly gobsmacked by the way we got treated by your staff and will not be staying again!!! apart from that my friend really enjoyed her birthday weekend in liverpool! Lees meer

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Staff very friendly and helpful. Breakfast ideal for start of day. As i know the area buses are available from stops about 400yds away. But ideally you need a car get around if you are limited mobilitywise.Talking to other guests taxis were reasonable and so was the bar. Some good pub/restruants within easy driving distance.

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Over all not good Our bedroom window would not close properly. There was a roll of tinfoil on the floor under our bed when we got in. The hotel did not offer evening meals. There was no bread for breakfast on one morning, both mornings the food was cold. The staff were friendly & helpful

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Reasonable hotel, but there is nothing nearby, no shops, no bars, no restaurants. Its a good place for the buisness user but would probably be of little interest to others

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Everything was very good indeed.

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The hotel was clean and tidy. The breakfast spread was excellent and the variety was a pleasant surprise. The room was lovely and large and allowed us to have our 4yr old daughter on the extended sofa bed plus a travel cot for our 1yr old, with loads of room remaining. There were only 3 things that we were disappointed with - (1) we had a shower and […] no bath (with a young family this is not ideal). (2) We had a room that adjoined another and the neighbours watched TV until midnight which kept us awake - but this is not the hotels fault. (3) The 'double glazed' windows in our room were near to useless at keeping the road noise out - it was like sleeping on the hard shoulder of a motorway. Other reviews do say it is noisy so perhaps all rooms are the same (?). Except for these points the hotel was excellent. Lees meer

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A very friendly place to stay very clean rooms all the members of staff i met were professional good at there work and so helpful and best of all being an early riser it's so nice to get a breakfast at six twenty in the morning ten out of ten is my score

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Very pleasant except the beds were not very comfortable

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Two weeks of travelling and staying in a different hotel each night is the basis of comparison for this stay. I have to say: I found the staff and service EXCELLENT! There was absolutely no issue with the room, breakfast was enjoyable, and the ability to sit in the lounge after check out time (until I received a call from friends to know where to meet […] them) - was the icing on this very enjoyable stay... I enjoyed it so much, I will definitely be checking holiday inn availability before any other hotels - and hope they are all up to the standard of this one. Lees meer

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Very good value. Breakfast was impressive for the cost and we were 5 mins from Knowsley safari park. Would definitely stay there again.

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Closest pub is more than a mile away making it necessary to take a taxi at all times. No lunch or dinner served at the hotel, you have to order from two specific takeaway places which serve things like kebabs, burgers, pizza and curry. Hardly the kind of food you want to be eating on a three night stay. These takeaway places apparently only open at […] 4pm making them unsuitable for lunch anyway. I'd avoid staying here if at all possible unless travelling by car. Lees meer

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We would stay their again. Ideal location for Martin Mere Wildfowl & Wetlands Trust Centre. For the price it was very good value.

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over all a very good weekend would definately stay again

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Windows do not seal well but there was a strong heater on the wall so we were warm. Noisy from M57. In general good value for money.

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We had 2 nights in this hotel. Staff very pleasant & efficient, room comfy & clean. Breakfast is complimentary and has a very good choice of hot & cold food. Would recommend this hotel definately.

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esay to find. everything was clean and room was comfortable and breakfast was great.

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very nice hotel staff very helpful and friendly breakfast quite a nice choice, besds in room very good, nice size tv tea and coffee that has to be a plus.

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Basic room which met needs. Only problem we had was having to wait over an hour and a half for food that we were told would only take 20 minutes.

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Very pleasant stay and staff very friendly. Always available when needed. Hotel out of central liverpool but thanks to the helpful staff, we were able to get in central liverpool easy enough with cheap taxis. Lovely experience overall.

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took grandson to watch liverpool stopped overnight all facilities very good the staff were excellent treated me like an old friend made me feel very welcome.the only down side was the breakfast good choice but the cooked breakfast was cold.despite that i would use this hotel again.

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I enjoyed my overnight stay at this Holiday Inn Express hotel. The 24 hour reception was convenient and welcoming. The room was very comfortable and clean and the complimentary breakfast buffet was excellent. I would happily stay at this hotel again.

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Was very disappointed with the location of this hotel - went specifically for a Liverpool match for the weekend so hotel location was very important - I even rang the hotel to check convenience to match loction. We ended up having to pay 20 euro each way for a taxi which gets quite expensive. Would not recommend anyone to use this hotel is going for […] a match. Lees meer

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Really pleasant hotel Very helpful staff great value for money Breakfast good start to the day I would use it again Good location

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The hotel is smart and modern looking and represents very good value for money. Our only complaint was that the bed was very firm which didn't make for the most comfortable night! The room otherwise was very clean and comfortable with tea/coffee facilities, flat screen t.v. and well equipped en-suite.

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We found the lighting in the bedroom very poor for reading. Shower screen leaked. Cooked breakfast was not very hot.

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I chose this hotel as it was close proximity to Knowsley Hall. (Only £6 taxi fare or 5 minute drive to this venue). The hotel is approx 10 minute drive to centre of Liverpool The hotel is tucked away in the industrial park but easily in view from main road and very well marked on all roundabouts close the hotel The room we stopped in was very spacious […] and cleaned along with a decent sized bathroom. Initially we was booked into a 'Smoking Room', (which i did not think was available), but something to do with Private laws allows this to be done with this hotel and the area, but after a quick chat with the receptionist she instantly issued me with a new 'Non Smoking room', no fuss, which i was very happy about. All staff were very helpfull from the receptionist to the cleaners. The Breakfast is excellent with good selection of pastries and yoghurt's along with the standard Eggs, Beans, Sausages and bread and a variety of drinks For the Price, I would definitely stay again and recommend to others if staying near this region. Lees meer

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Roomy and comfy but kept awake for hours by noisy male guests who insisted on room swapping from 1am to 4am. Nothing we could do and felt it unlikely the desk manager would have been able to sort out. Spoiled what was otherwise a good experience. Were we just unlucky?

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Stayed for one night at this hotel on 20th August and found everything to our satisfaction. Hotel was very clean and staff were friendly and helpful. Would recommend this hotel.

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Fine holiday Inn, a bit under staffed during busy breakfast time and could do with more food to avoid queue's at busy times rather than people waiting

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