Holiday Inn Express Hotel & Suites Cherokee / Casino in Cherokee

The reason we choose this hotel is because of its convenience in relation to being in walking distance to the Casino. The staff was friendly. Our room was clean, and the bed was comfortable. I would recommend this hotel.

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The "only" downfall I experienced was that the walls seemed a little thin. It might have been some really hard of hearing people next door who had their tv way too loud but either way it was kind of loud. We just turned our volume up and it canceled out fine. Everything else was to be as to be expected. I would stay again if I wanted to visit the casino […] across the street. Ps. I recommend driving from this hotel to the casino self park as opposed to walking across to it. The parking was free and easy and good access to the casino floor. Lees meer

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Carolyn was extremely nice and great to work with.

Our stay at The Holiday Inn Express was very nice. The staff was very friendly and the breakfast was very good. Even though there wasn't a microwave and refrig. in our room, we managed. I was surprised though they didn't have those amenities. I have never been in a hotel that didn't. Being across from the Casino was very nice as well. The weather was […] great that weekend and the walk across the street was pleasant. Also, the underground parking is very convenient as well. I would definitely recommend this hotel. Lees meer

We had a great stay. Everyone was very nice and the breakfast they give with the room was excellant! Will stay there again as it was close to Harrah's. Thank you.

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very nice hotel room. staff was very friendly and helpful. very good breakfast buffet.

The two front desk workers were dressed in street clothes jean and a blouse, looked unprofessional. The one lady had her cigarettes on the counter ad well. Did not feel welcome. They put me in the wrong room. When I checked out the next day, there was a fella at the guest side of the front desk. As i approached the desk I thought he was a guest waiting […] to check in. To my surprise he turned around and asked if i was checking out. Once again I could not tell if he worked there or not. Lees meer

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This hotel was totally empty in december, but i don't know why. it's very nice, clean and much nicer then a few other hotels nearby, one warning for this area. winter time alot of restaurants and attractions close for the season. or close early, the cherokee bear zoo is a must though. This hotel had a decent breakfast with a neat make a pancake machine. […] No waffle maker which i love at hotels. but its so nice here it didnt matter. don't hesitate to stay here. and we stay at alot of hotels and mostly marriott's so we think we know alittle about hotels. this is a nice one and directly across from casino Lees meer

EVERYONE WAS SO NICE AND HELPFUL. BREAKFAST WAS GREAT

Our stay at this hotel was for convenient access to the casino, which it provided. I typically remember staff, but I don't for this hotel meaning they didn't go out of their way nor was their service poor. It was forgettable, as opposed to our stay at the Holiday Inn, Tunnel Rd, Asheville. We received nothing but smiles, and concern about our comfort. […] The beds at Cherokee were uncomfortable, and our bathroom floor was not as clean as I've experienced at other hotels. It also appeared that someones soft drinks fizzed on the wall, and had not been cleaned by the staff. However,this did not keep us from sleeping. Breakfast was nicely done, but overall the hotel was over priced. Lees meer

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It was the loudest hotel I've ever stayed in. The people in the hall and the next room sound like they are standing next to you. The staff is great, the beds are comfy but you can hear everything going on around you.

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I have stayed at other HIE and a little surprised that this room did not have a small frig @ microwave.

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A very nice, very comfortable, reasonably priced hotel that we will no doubt visit again. Note, however, that "across the street" from Harrah's is a tiny bit misleading. You will have to walk about 100 yards on the gravel berm to get to the cross walk that leads to the bridge that leads to the casino. If you're going to one of the restaurants in the […] hotel it's another long walk through the casino. The lights over the bridge and along the walk were out the night we were there. Also, know that as of Sept. 2011 Harrah's is still under construction no matter what they say! Lees meer

We are very satisfied with the service and the front desk. It is very reasonable and convinient and I would recommend to others.

What you would expect from Holiday Inn Express. Nice, comfortable, and clean. The only negative was the pool was a little dirty.

We enjoyed our stay. Everyone was very nice & friendly. It was convenient to all of the things we wanted to do. Very nice atmosphere.

The hotel was nice and clean but convenience was not an option. The hotel was on a narrow two lane road with construction. The casino is not in the hotel. It is across the street in another hotel. It would have been nice to have a small fridge for keeping snacks.

very helpful we needed 2 infant cribs they only had one but came up with another. Personel was very friendly

The hotel was nice to visit, The room and hall way floors lacked some cleaning,trash and dirt on carpet and elsewhere. Staff were cordial , Towels and bath supplies were adequate. The Best thing I liked about the hotel was the convenience of getting to the CASINO,JUST ACROSS THE STREET. tHE OTHER THING i LIKED WAS THE CONTINENTAL BREAKFAST, That along […] will make me go back and stay at HI express, on my next visit. Lees meer

Clean and nice desent hot breakfast. Would stay there again.

Great location-right across the street from Harrah's Casino. 7 miles to Bryson City where you can ride the Great Smoky Mountain Train and do some sight-seeing. 10 miles to Maggie Valley, which has some nice shops. 35 miles to Gatlinburg where there is lots of shopping, entertainment, and restaurants. Front desk clerks were very nice and welcoming. The […] rooms were clean and roomy. The pool area and pool were very nice. The breakfast included sausage, eggs, and biscuits as well as what is usually offered in a continental breakfast. Would definitely recommend a stay here. Lees meer

We took our 2 grandsons to see the mountains, the train ride and the Indians. The morning breakfast was great because our picky 11 year old found plenty to eat. This was our first visit to this area, thanks for an enjoyable one. They loved the pool, seeing it was so hot.

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This Hoilday Inn was nice and convient it was across the street from the cherokee Harrah's you could walk to the stores or the casino any time of day or nite Good Hotel for the money It's a lower end 3 star but nice

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The room did not possess a refrigerator or microwave oven. The shower and shower curtain was molded. Both are very unacceptable for a hotel in the price range.

Hot water was only sporatic. We were promised a room with double beds, got a king nothing else available. we were next to the laundry so needless to say the noise level was terrible. we will not be staying there again.

Although I was ill the whole trip our room was relaxing.Room was cleaned everyday while we were gone. The Cont. breakfest was really good. The Staff was very helpful. Next time we go to Cherokee NC we will stay there again.

Easy to locate. Easy stroll to casino except needs better sidewalks and lighting. Hotel breakfast was well maintained and had good variety. Maid service could use some work. Front desk was courteous but spent too much time on computer.

staff was very nice and helpful

Check in was no problem at all and the staff were great. We had to leave early due to Daughter back home having to be flown to hospitial in Louisville Kentucky for emergency surgery and the Hotel and staff worked with us so good it was hard to believe. We appreciate them and will stay there again, And I would recomend this Motel to all people.

The hotel was in walking distance to Harrah's Casino & Hotel. The room was clean and spacious. I only wish it had a small fridge. We were however provided with an ice bucket.

No complaints here. Good Continental breakfast included, very clean room, lots of towels. Couldn't close drapes, only the sheers, so light comes in early but not bad so didn't bother us. Coffee pot in room. Close to casino but too far for us to walk it. We'd stay there again.

Very clean, nice area, and you get breakfast in the morning.

We always try to stay here if the Casino hotel is booked up. The prices are reasonable and you cant beat the location. Hotel is clean and staff are friendly! Not a 5 star hotel but for the price it is a great value!

Hotel staff was rude and acted as if we should know the questions we were asking. At 5:30 in the morning, the cleaning staff was being so loud with the trashcans and cleaning carts that it woke us up. The room was ok, pretty typical hotel room, however, the bathtub was dirty. I will not be staying there again simply because of the staff.

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The room was very nice and roomy.We had the king bed no smoking. The only minor drawback was noise from both side and upstairs. Walls and cieling too thin. But this shouldn't keep travellers from staying. This was New Year weekend so some noise allowed. Otherwise good breakfast,close to casino clean room and nice employees... No complaints really.

Very clean and close to the Cherokee Casino ( walking distance - 1 block ) - Emp[loyees very very friendly and helpful - spoke to us each time one passed , The was a perfect stay and one motal worth going to - we have stayed there a few times and will the next time we go toward Cherokee - real close to Gatlingburg & Pigon Forge , worth thye short drive […] to see the Smokies = Lees meer

Review written above.

MapQuest states this hotel is 10 miles away from the casino, but it’s actually right across the street. Upon arrival, front desk attendants and manager were very friendly and attentive! This hotel was wonderful and the location is very convenient, clean, and well-maintained. Our room was excellent…very clean (NO BUGS), beds were very comfortable and […] bathroom sparkling. Service was great! Did not like the breakfast, but it was probably due to the choices I made. However, they can surely do better than using the cheapest paper plates and plastic ware on the market, OMG! There are other eateries nearby. We would stay at this hotel again in a heartbeat. We had an excellent stay and we appreciate the kindness of everyone associated with the Holiday Inn Express/Casino - Cheorkee. Lees meer