GEM Hotel - Chelsea, an Ascend Collection Hotel in New York

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I was very happy with the GEM Hotel and our room. I don't like big hotel chains, and this was nice and original. The staff was very friendly and accommodating. The room was small, but well appointed and clean. I especially liked the contemporary layout and bathroom. The view of 23rd ST was magnificent (4th floor). Overall very happy - would stay there […] again, and would recommend it to anyone. Lees meer

I wouldn't advise staying here unless you are in your 20's and ready to party. A glorified boutique hotel that is not worth it's rating. Bathrooms have been partially renovated but early 90's feel throughout. I do not recommend.

This hotel is located in a great location! There are stores, restaurants, shops all within walking distance. We were able to walk to the meat-packing district in about 10 minutes. The hotel itself is clean and modern. As for the room, while I was prepared for a small room based on the reviews, I was SHOCKED at just how small the room actually was. My […] college dorm room was bigger. While we were suppose to have a queen bed, I'm certain it was a full size, which made sleeping for two adults not so comfortable. Let me emphasize this room is SMALL and I would not recommend for more than one person. I'm a female w/sz 10 feet and I measured the room with my feet and took 12 steps from the door of the hotel to the window. I'm not exaggerating. And mind you, there was a very narrow (2 steps wide) opening in which I was able to walk those 12 steps. I wish the other reviews had mentioned this. Again, fine for 1 person, def. not 2. People were friendly. Lees meer

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You can reach this hotel for $7.25 from JFK Airport via the AirTrain and the MTA's E Train. Takes about an hour, but drops you off one short block from the hotel. Rooms are small but quite comfortable. Best to think of it as a bedroom with a bath. No rooms with two beds. If the weather is good, be sure to check out the rooftop patio. Quite spacious […] with a million dollar view of the Empire State Building. Lees meer

Hotel was amazing, great location, nice people, nice room. Very clean, amazing bathroom. Definitely going to book again!

I booked this room because the woman on the phone assured me that I would be able to check-in at 8am when I got in from my red-eye. I desperately needed to a room to get showered and ready because I had meetings all day. Low and behold, when I arrived I was told there were no rooms available and then had to wait 1.5hrs before getting checked-in even […] though there had been a steady flow of check-outs from the moment I had arrived. There is no way it takes 1.5 hrs to clean a room.... Lees meer

This was my third stay at the GEM and as usual I enjoyed it. My only complaint this time was a musty smell coming from the bathroom, just a ventilation problem I think. They just opened a new cafe/food market in the same building which is great for hotel customers.

These small rooms have everything for an overnight- any longer and you'd miss things like a chair... But super clean and stylish without pretentions. Concierge was a real sweetie and KNEW practical things .

The hotel was in a perfect loaction for us as everywhere we needed to be was within a 15-20 minute walking distance. The staff were very helpful, pleasant, and friendly, especially when I require hypoallergetic bedding. They were more than happy to accommodate. The room was small with just enough walking space around the bed. Perfect for us as we […] were hardly in the room and were only staying one night. But I wouldn't reccomend it to couples/familes staying more than 2 nights. My only complaint would be that the bed was not very comfortable, a little too soft for my liking but then again everyone is different. The bathroom/shower was brilliant! Massive mirror, great sized shower. Nothing better than waking up to a hot, powerful shower. Very, very clean! We also took advantage of their "luggage storage" ammenity on the day we checked out. Nothing worse than having to drag your cases along the streets of Manhattan. Overall we had a fab time at The GEM Hotel. We would definitely stay there again! Lees meer

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I have stayed here four times Great staff and service. very nice little hotel. Love Chelsea and this hotel is right there.

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Excellent value, tight but well appointed room. Great location & great, friendly staff!

Incrededibly helpful and pleasant staff!

This hotel was okay. We paid a decent amount for it and the room was small and smelled like paint. Also, very easy to hear people in the hallway and when they entered/left their rooms. I know people complain about that stuff, but seriously, I live in an apartment, I'm used to hearing other people coming and going, but this felt like they were in the […] room with us. Overall, its an okay hotel, but I would never stay there again. Too many other choices. Lees meer

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Very stylish contemporary design, minimal but enough in amenities, a great place for my occasional overnights in NYC. I was very happy the last time I stayed there.

small rooms but well designed with everything necessary accomodated. Comfy bed, bathrobe, ipod player, huge TV, etc... Nice turn down service with H2O as well. Good Chelsea location within walking distance of the Village and MidTown.

Rooms are modern but on the small side. Staff was very friendly and even gave me a free gift for the holidays. Great location with lots nearby including subway, restaurants and movie theater. I even had a view of the Empire State Building from my window. The only negative was the windows were left open a crack prior to my arrival and it took a little […] while to figure out why it was so drafty! Lees meer

The sheets on the bed were torn from use, there was what appears to be a cigaret burn that went through to be mattress pad -- it was clean, but... shame, shame -- nice, clean, convenient spot, but please get new linens!! All the linens on the bed were way to worn! Fitness center terrific and well maintained ... Would recommend it, but for the LINEN […] S! Lees meer

Staff was very helpful with recommendations, and accommodating my odd times for arrival/departure. I did think it a bit pricey, but then I don't normally stay in NY. Otherwise, I thought everything was exactly what I needed. I know I will stay there again when I go back to the area.

For what I needed (a cheap stay in a nice area), this hotel was great. The staff was professional and enthusiastic, rooms small but had everything you need with cool features. This place can give you the feeling your staying at a hotel, or living in an apartment.

For the location and in the Chelsea neighborhood this hotel was a good value, but there were definitely some things to note. It is located on the corner of 22nd and 8th Ave which makes for a very noisy night if you are in a room facing 8th. The bathroom was not very clean upon check-in. There was still a lot of hair from the previous guest in the […] shower and on the floor. Issues with the bathroom sink. Drain wouldn't open or pipe was clogged, but there was standing water in my sink for 2 days. The gym is very small. It is one treadmill, one bike, one exercise ball and one set of dumbbells with a bench. I would likely stay here again if the rate was as good as it was for this stay and because of the neighborhood, but I would shop around for better options first. Lees meer

But the experience of staying there was great -- location, gym, price, staff. Will definitely stay there again.

If your looking for a clean, comfortable and moderately priced boutique hotel in the city look no further. The GEM is appropriately named because it is just that. From the friendly staff even the guests create you with a smile. I've traveled around world and I speak from experience that the GEM truly sparkles amongst other boutique hotels. Perfectly […] located in Chelsea The GEM is walking distance to great eateries and only a short inexpensive cab ride to most tourist attractions in the city. Many reviews gave poor marks on the size of the rooms. Indeed the rooms are quite small but keep in mind it is considered a boutique hotel nestled in a city none for maximizing small space. If you book this hotel with that in mind you will not be disappointed. I recommend staying just a couple a days as the size can become a nusaunce after awhile especially if you're not traveling alone. I would highly recommend thi hotel to friends and family. I look forward to my next visit. Now that I think about it. I should written a bad review in hopes it would keep people away and I'll have it all to myself...hahaha! Lees meer

Everything is fine about this hotel. However, if you have a great deal of luggage or plan to stay long or spend a lot of time in your room, not for you. Room very small; bathroom almost as large. great for a couple of nights or if you're not spending any time in your room.

We stayed at the GEM Chelsea over the thanksgiving weekend and what a GEM of a hotel this is. We were greeted at the front desk by a nice guy called Geoffery, and then from then on all the staff where helpfull. Yes the room was small, BUT you are in New York and how long do you spend in your room ?? The area was safe. Would I stop there again YES.

Terrific little place in a wonderful neighborhood. Rooms are small but they have everything you need, they are modern and environmentally concise. Comfy bed. Showers with plenty of hot water and great pressure. Small workout facility and room top access are great amenities. Staff is friendly and helpful. Free wifi and lots for techy amenities including […] texts twice a day with interesting local places to check out and ipods loaded with walking tours of the city neighborhoods that you can borrow for free - didn't try them, know the city well but great little perk if you don't. Neighborhood is lovely - great places to eat and shop. Close to subway and Hi Line Park makes it easy to get around and little zaney then Times Square/Mid-town hotels. Lees meer

great helpful desk staff clean beautiful room

Althought the room was very small...it was clean...The staff was extremely friendly......Location wonderful......

Great value, comfort, convenience, service in a wonderful neighborhood. Proximity to High Line park is an added attraction.

Terrific stay in the Gem Hotel. Rooms were small but that's NYC but very clean and had everything we needed. Staff was attentive and can't beat the location

I needed a room for one night near a Gallery which was hosting an opening for a friend. Quick in and out. Room was modern, all the needed goodies, bathroom modern well fitted out - all the size of a postage stamp - but what more did I need? I would stay here again....

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The hotel was clean and the hotel staff were very friendly. The rooms and hotel in general have the amenities that most travelers require. The one draw back is that the rooms are very small. There is not much else in the room besides the bed. If you can handle a very small room then I would recommend this hotel. The location is excellent.

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My wife and I stayed in this hotel for two nights during the tropical storn. The comfort which was offered by this hotel made our stay very restful and memorable. Our room was very clean. Hotel staff members were very friendly and accomodating. This place is recommendable.

I have stayed in many NYC hotels and yes, rooms are generally small. This room was a closet. No space at all- you have to shimmy around the bed or walk on it to get from the closet to the bathroom. Not good for more than one very small person. And not worth the price.

I love chelsea in NY and the GEM is the perfect spot. Rooms are small and that was expected so did not bother us.Nice modern decor and very friendly and helpful staff made the difference. Free wifi that worked fine.The very E Subway out of JFK goes to one block from hotel with no trrain changes.Thats a good point to consider too.

The hotel was in a great location, the staff were friendly and helpful and the room was small, but very comfortable.

Canadian couple, one for the first time the other for the sixth, visit New York city for a week. Hotel employees were always friendly and attentive and never hesitated to answer questions. Room was small but fabulous. Decorated well and very clean washroom. The bed was super comfy especially the pillows, large enough to fit two comfortably. Very chic, […] a two second walk to the subway and great places to eat breakfast and lunch. Cheers Lees meer

If you're looking for something a little different the next time you stay in NYC, this is a great hotel. It's a boutique, so the style points are high while the costs are low, but the service is top notch. The neighborhood is great for access to bars, restaurants, and other NYC nightlife, yet is close enough to Penn Station, midtown, and downtown to […] make it convenient for business travelers. Lees meer

Room was tiny and I am used to small NYC hotel rooms. Ended up paying more than I normally would due to last minute schedule change. So not worth that kind of money. Really wanted to like it becasue of the great location. Staff was pleasant though and hotel well kept.

The bed was really uncomfortable. The pilling rough bed sheets, that needed to be replace long time ago.