Radisson Blu Hotel Cairo Heliopolis in Cairo

Acceptable in general for business men, Some employees needs more training towards service

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The stay was satisfactory, the only problems were 1. The pillows were way too sof which is uncomfortable and 2. The wifi router does not connect while inside the room, you need to stand near the dooor to get connection even in rooms near to the router.

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We had a very nice stay here. The hotel is beautiful, but our room was not quite up to US standards of cleanliness (grimy grout in the bathroom for example) but the bedding was spotless. The room was larger than expected, and the sofa was a nice addition. The bed was nice, but very firm. The big fluffy pillows were a saving grace for the bed comfort. […] The staff was attentive, and the hotel restaurants were both good. Lees meer

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Overall, a pleasant stay. Very close to the airport, perfect for layover stay. Only 15 minutes by taxi. Excellent service by all staff. Very pleasant. They had a tray of apples waiting at the room upon arrival. Will return when opportunity arises.

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The hotel was great, I was supposed to stay from 3 pm until the next morning, but do to some major screw ups on Saudi Airlines (avoid if at all possible), I didn't get to the hotel until 1am . I actually slept there for 5 hours before leaving for the airport. The shuttle costs US $10, plus a tip. The room was fine, shower hot, clean everything and will […] probably have to use it again. I just hope I never have to fly on Saudi Air again! Lees meer

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Good hotel and with the upgrade to business rooms you do not only get free and stable wifi connection, but also access to the business club lounge with breakfast, snacks and evening happy hour drinks....

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Hotel is close to Cairo airport, which makes it an excellent choice for travelers. Very nice, efficient and friendly staff. Definitely would stay there again. The hotel airport shuttle was my only disappointment. There is a charge for it, but you are not informed about it (shuttles are free at most hotels in the U.S.). The shuttle driver dropped us […] off at the arrivals area at the airport, which meant we had to drag our luggage to a tiny elevator to go up to departures. Very inconvenient and time-consuming. Take a taxi. Lees meer

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A beautiful hotel and 8 minutes from airport for those looking for an overnight between flight connections. Seems like a new hotel and the rooms and settings are beautiful. Wish I had a longer time to enjoy all that was offered, but was just there between flights.

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Excellent service. A hotel I definately will use later.

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All the amenities are there but hotel needs some restoration

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Dont ever book at this hotel. I had the worst experience in this hotel. unprofessional staff, bad and noisy location, unhelpful maintance team, keys did not work and I had to go to reception area multiple time to get activate my key and the reason was is that they changed the keys and did not let the customer know, consierage was unhelpful and did […] not want to provide any support, my luggage took one hour to reach my room upon check-in, room-service was awful as they forgot orders and took more than 45 minitues, staff don’t speak English and it was hard to communicate with them, they did not honour my friend's booking on expedia and looked him out of the room and after my friend spend his own money calling expedia and made sure that booking is correct and after she had to yell at them then they allowed her back to her room (can you believe locking her out of her room where she had her passport, laptop and personal belongings!!!!). I will never never come back to this hotel. Lees meer

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I would highly recommend this hotel. Its location is approx 5 minutes to the airport but has the convenience of local shops and easy access to transport for the rest of Cairo. Staff service was excellent, nothing was too much trouble and any requests for help or service were met with enthusiasm and kindness. Rooms are clean, beds very comfortable […] and have everything you need. For Egypt this is very good quality! Tea and coffee making facilities in the room were very much appreciated and its easy to buy extra supplies at the local supermarkets, as the hotel prices for water and top ups are too high but at the same time normal for 5* hotels in Egypt. Room service food was fine and a reasonable price but the breakfast is expensive at $15. If your a cheapscape like me take some cereals and buy some milk outside! There is also a KFC just over the road.....ask for directions as you won't see it from the hotel, and also there are some nice cafes on the same street as KFC. Taxi from the airport is LE50 which you can't get around as the government has fixed the price but on the way back pay no more than LE20. All in all an excellent stay and will definitely use this hotel again. Lees meer

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The Front Desk was nice. Everyone very friendly. The people cleaning the rooms were nice, But they were inconsistant in making sure that you had everything you needed in the room when they cleaned. One day you had wash cloths and the next you did not. They would come in the morning and let you know that they were going to clean and not get to it until […] late that afternoon. The water in the shower could not stay one temp. If someone flushed then you would know it by the change in temp. If you did not watch it you would get burned. The pool area was wonderful. The food in the hotel was great. Lees meer

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The hotel is typically just for transit purposes. The location is really remote. Airport transportation is 10 dollars, which is really expensive. My bathroom was falling in pieces, but the kind hotel staff gave me a new room instantly. Very nice staff indeed. Good restaurant ! Also very positive that there is free internet. In other hotels this is usually […] very expensive. Lees meer

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Its a new hotel and the rooms are nice although already showing signs of the poor build quality. What let the place down and causes me to not reccommend it is what can onlty be described as pathetic service. If you are in a package group and need a clean place to sleep its fine but as I was there for 5 days on a business trip and paid for a business […] class room the service wes severely lacking. It started even before I arrived, after 3 days with no reply to a request for an airport pick up I had to get in touch with the manager to receive any kind of service. The room not correctly made up water and tea/coffe not replenished on a daily basis, denying me access to the business lounge that I had paid for the list of poor service goes on. The Hotel is new and all the staff appear to be new so there is no real experience to be relied upon. My problems were sorted eventually but when paying the money I was, there should not have been problems in the first place. Lees meer

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Not a Hotel for the business traveller for sure. Many a times there could not be a place to sit in the reception area as all the seats were occupied by transiting people of Egypt Air sleeping on the chairs and wherever possible just like a market place...... Every day I had a complaint to make as always things were done their way and not mine the guest's […] way..... Lees meer

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again it's all about the water pressure in the showers, which i believe is very & extremely important for the guest, they do have the water saving device on the shower head which only allows drops of water to come out, but it's very stupid, because the guest will keep the water running for a much much longer time in order to wash the soap off his body […] while if the water pressure was strong the guest would use less water then, so the whole concept is so stupid !!! Lees meer

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I would only stay here as an option to being very close to the airport. The hotel was nice but the room we were given had a bad smell. I went downstairs and spoke to Marian at the front desk. The hotel was full but she was AMAZING and immediately found us another room. This room was MUCH better, however the second night, the AC stopped working, but […] it was our last night and I am sure that if I mentioned it to Marian, she would have fixed the problem. The only real reason I would not stay there is that it is so far away from downtown and tourist sites. ALSO - hotel provides airport transportation for $10 US dollars but a taxi ride is only 10 pounds which is about $2 US dollars. There are black taxis and white taxis, ONLY take the white taxis as they have a meter and cannot rip you off and charge whatever they want BUT make sure they turn it on. Hope this helps Lees meer

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Seems as though it is a new hotel. It is in very good shape, modern furniture and design. It has an internet center and a beautiful roof-top pool. Friendly staff. Close to the airport but not really close to main city (msr al gedeeda).. but taxis in Egypt are cheap anyway, a ride to City Stars from the hotel was only 12 egyptian pounds!

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This is a very well run hotel and the breakfast buffet was excellent, though a bit overpriced at more than $20 US. The staff was knowedgeable and very comfortable with English. While the Heliopolis neighborhood is clean, quiet, pleasant and convenient to Cairo Airport, it is about a 20-minute cab ride to downtown Cairo through traffic conditions which […] are more chaotic tjhan anything likely to be encountered in the West. The rooms were very clean and comfortable, though the quality of some furnishings left something to be desired for a hotel with the Radisson's aspirations. Lees meer

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I loved the hotel. We received a complimentary afternoon snack each day. The beds were amazing!!! And the pool area was great with a neat view from atop the building. And it was very close to the airport--maybe a 5 minute drive!! Would definitly stay again.

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the room temperature was very very warm&, & i had to change 3 rooms till i got one with a cooling aircondition. the terrace coffee shop was supposed to open at 11am, i went down at 1pm & they said the waiter will arrive only 2 pm!!! i ordered club sandwich in the room, which was marked as 24hour service in the menu, but the kitchen cook said it is not […] available!!!!they dont know what they have put on their own menu!!! when i reported this to the Duty Manager it took him like 25 minutes to come out of his office to see me at the reception desk, & his attitude was not pleasant at all, not for such a chain of hotels. other than that, the entire staff were extremely pleasant & cheerful & helpful,. Lees meer

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The hotel is very easy to get to the airport, less than 15 minutes. It is important for the traffic condition in Cairo.

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The hotel and service were excellent. The concierge was really helpful. Bit disappointed the pool area and gym was under refurbishment but it didn't spoil the visit. Great location for the airport, but the hotel location in Heliopolis leaves a little to be desired. The surrounding streets were mostly residential, which means you're confined to the hotel […] unless you get a cab to other areas. Was quite difficult to find - even for taxi drivers who constantly took us to the Sheraton around the corner. Meals and drinks are a little pricey at the hotel so I'd recommend paying at booking if you get the option. Lees meer

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convenient location: mall metro... nice outdoor terrace for late drinks

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Tres bel hotel avec insonorisation insuffisante pour un hotel de ce calibre . Gare aux chambres donnant sur le boulevard !

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La struttura e' gradevole e in linea con altri Radisson. La pulizia e lo stato generale della camera fa desiderare... pulizia del bagno e' scadente, le tende non pulite e strappate, la porta graffiata e sporca. Servizio ristarante e' cosi cosi. La struttura in generale non all'altezza di 5 stelle.

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This hotel is situated in the Heliopolis area in Cairo. Very nice and kind staff, both in the reception, housekeeping and in the bar (1122)! I highly recommend this hotel to any other travelers in Cairo! Kjell from Norway.

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hotel récent, de tres grand confort, mais loin du centre du caire et des zones touristiques. Assurez vous de vos forfaits, et surtout verifier bien avec la réception pour que ne vous arrive la déconvenue qui nous est arrivée : double facturation du systeme pension complète (all included) en fait limitée à un petit lounge sans interet et la carte des […] autres restaurants de l'hôtel plus fournie. La direction de l'hotel est intraitable sur ce sujet. Resultat on a payé un service que nous n'avons pas utilisé (la pension complète), et un autre que nous avons utilisé le restaurant classique de l'hotel. Lees meer

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Radisson Blu Helipolis, Nasr City Havalimanı üçgeni içinde kısa süreli konaklamalarda tercih edilebilecek bir otel. Aynı bölge içinde kaldığım 5 yıldızlı diğer 4 otel ile kıyasladığımda daha başarılı denebilir. Oda konforu yeterli, LCD TV var.ücretsiz internet bağlantısı mutlu edici. yatak konforu çok güzel. Müşteri ilişkiler sürekli bir ihtiyacımız […] olup olmadığını soruyor. Tek eleştirim eşya dolabı kapıları iyi çalışmıyor. Muhtemel kısa süreli seyahatlerimde bu oteli tercih edecğimi düşünüyorum. Lees meer

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