The Grand Hotel Dallas in Dallas

The staff was excellent, super friendly and welcoming, top of the line when it comes to hotel staff. And they are super accommodating. The first room we were in had issues in, the door was hard to open and the sink was having issues draining and they moved us without even a second thought. The new room was great. The hotel needs some updates but other […] than that it was a nice stay Lees meer

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The room was very comfortable. The check in process was very long even though we paid on hotels.com. The second floor was kind of creepy near the elevators because the lights were out. It was fine in the daytime. We both loved the place especially for the low price.

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My room was ok. The door handle would not open unless you tried several times. The window to my room wad not secure, and had a police officer notice it could just be pulled open. The TV color was horrible and the picture would go in and out on the TV. The shower head was installed really low, and I am short and had to adjust it and duck to be under […] it. I found a bug crawling on the night stand next to my bed as well. Lees meer

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comfortable =)

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Nice hotel

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I'd surely stay again.

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Great stay for a weekend getaway, it was a little bit of a rough neighbourhood, but there was at least a security presence. Only took 12 minutes to get downtown from the lobby. Great beds for the price, quiet, smelled good, friendly service downstairs; I'd stay here again.

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The Hotel itself is awesome, nice rooms, comfy bed, good service all around.. We already decided that next time we need a hotel in the area that were coming back there. With all the construction and its location to 75 and 635 it can ve tough to get to, but thats a minor issue, compared to all the good things.

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Overall it was a good stay I might have negative views of it because I was so tired for driving for 2 days though...

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Hotel amenities that were advertise were either extremely exaggerated or non existent. The place looked like my teenage nephews remodeled it. It had quite the brothel like feel as I heard noises down the hall and saw sketchy men coming in and out of the hotel. So I literally walked in the hotel set my things down - did a quick tour-- and then checked […] out. They did however have new mattresses. Lees meer

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Very clean, freindly staff! Can not beat it for the price! Will stay there again!!!

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in the middle of everything.! nice price !

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Comfort and spacious. Value for money. It would be good if you can add kitchen appliances as well.

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We thought that this hotel was worth more than the $50.00ish paid. The service was excellent, there was a security guard patrolling the area and our cars during the night, and the room was recently renovated. For the money we paid, it was definitely worth it.

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Room was average nothing special. Hotel condition needs work on details.

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Not very good service. I paid a cash deposit, and upon check out there was't anyone available to check the room. I was delayed and had to wait till someone from the next shift showed up for work. The front desk clert did not consider that I late for other apporintments waiting on my money to be refunded. She just said there is no one available, and […] that she was not allowed to leave the front desk. Needless to say I won't stay there again. Lees meer

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this was a last minute decision. for the price...can't get any better than this. I understand for security purposes, you can only enter through the front doors. not an inconvenience. would have liked to be acknowledge at the desk while waiting for my turn.

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Title says it all. We found a portion of marijuana and a scale in the room on the couch, of course the seven year old found it. We reported it right away to two different employees who said they'd send a manager to take care of it. We never heard from one. We left the scale and kush remnants with the girl at the front desk who once again said a manager […] would be contacting us, and once again never did. Stay anywhere else but here. Lees meer

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Not bad for the price

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Was my honeymoon. The website made it seem a lot nicer. One of the reasons I picked that hotel was the website showed comp breakfast and a nice restaurant. The front desk clerk said it h had been closed for a long time. Website was very misleading

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The fire alarm went off and it alarmed me other than that pretty good hotel.

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We enjoyed our stay. The hotel is clean. The location is great if you are going all over. Addison, Plano, Frisco, Downtown. It's right in the middle of everything. We rented the two bed suite which was really two small rooms converted to one big room. There was a lot of wasted space. However, the price was right and it was a clean room.

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The room was clean, staff was friendly, and best of all, it was inexpensive. Although my window was plexiglass (2nd floor), I would stay here again. Tip: the mute button on the remote turns the TV on and off.

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Very clean, newly renovated, Staff very nice and helpful. easy access to downtown. Nice area. . Security walks lot day & night.

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The only thing that would have made it better would have to be breakfast.

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I always enjoy tha area and its a nice place there renavating it so its koool.

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Recently refreshed paint and furnishings Apr 2013 - quality of a Hampton for less than half the price. Doing major road construction on I635 in front of the hotel that is a pain until you figure it out.

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I live in Dallas and needed a hotel on a budget for a week while they restored my condo. I didn't want one of those plastic "leave the lights on" places. This was like a real hotel. Reminded me of hotels I have stayed in in New York and San Francisco. There is a Starbucks across the parking lot too!

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No question that this is good value for money. It was strange to be asked to commit to a "damage deposit" as I don't know if I have even encountered such a thing (in decades of staying at hotels). It's not fancy, but it was suitable for a place to stop and get some sleep.

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Looking out windows to see stained old curtains was really groce and made me second guess the bedding along with other things.....

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Hotel is located in N. Dallas around the city loop which is undergoing major construction. It is very congested and difficult around this area to reach hotel when driving. Overall very happy with this hotel. It is a great deal and value! Will stay again!

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Overall good hotel. I wud book with them again but the room could have felt more . Overall experience is great

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This hotel is not the newest but it is a true deal for the buck! I am overall satisfied with everything associated with this hotel. The location is not all that great due to the nearby construction & traffic backups but I will definitely stay with these guys again!

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Nice staff, clean room, and comfortable beds!! Would give five stars if they served breakfast. Overall good hotel for price!!

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It was great it just had a couple bad problems. I had to go get extra towels. The shower head was really low but I saw that in the reviews. The Internet was a little slow but not too bad. And they charge you a $50 damage fee. They take it off immediately when you leave though. Overall it was a GREAT experience and I loved it. I do recommend this place […] to others. Extremely cheap for what they offer. Lees meer

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Helpful staff, great location, great rates. Sure, lotsa sketchy guests, but that's the low prices at work. If you can get past that, it's a great value. Even a fridge and micro in the room, and good wifi. I have been back many times.

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