W Singapore- Sentosa Cove in Singapore

I booked this hotel for a weekend staycation with my family. Service was great and the hotel has a nice lively vibe to it. They provided a baby crib which was great for my 5 mth old son. The pool enviroment was nice with thoughtful touches like free sun screen and interesting "toys" strewn in the pool for guests to use. One gripe was that the cold water […] for the bathtub was not working. Only the hot water tap was working. Didnt bother to complain to get it fixed as we were not intending to use the tub. Lees meer

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

Spacious rooms and quality of finishes in hotel good. Service up to 5 star standards but what's really disappointing was the quality of the food served around the hotel.

Gecontroleerde Hotels.com gastenbeoordeling

Made two calls to the service counter for the DVD player controller and a bottle opener. Although the wait for a friendly staff wasn't long, I will think that these basic items are impt to make the stay more comfortable. Making unnecessary calls to request basic items will dampen guests' mood~ Pls pay more attention in getting the room ready.

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

On the day of check-in, not all taxi drivers know where is W hotel. W hotel is located amongst waterfront residential neighbourhood. Overall design and ambience of the hotel is very classy. However, having the lounge in the open space next to reception is very annoying in the common space especially when the drinkers become loud and rowdy towards the […] night. The fabulous room is indeed fabulous except that you have to switch on the sound system in order to have sound heard from the TV, the initial rush of water for the bath tub is brown, and the showerhead connection is leaking. The bed and pillows are kinda of soft to our comfort though. Breakfast included has a good selection and of reasonable standards. Unless other hotels, newspaper is not provided until you asked for it. Lees meer

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

No Children's facilities. Check in time set at 3pm and check out time set at 3pm. No room upon arrival at 12:00

Gecontroleerde Hotels.com gastenbeoordeling

Outstanding everything...well the lobby music was obnoxious...but everything else made that one thing bearable....

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

I thought, that the frontline staff is lacking the professionalism that the State of Art W Singapore needs. Yet, it is obvious, that behind the scenes personnel keeps the hotel image as a Masterpiece...

Gecontroleerde Expedia gastenbeoordeling

I stayed in the Marvellous suite and cannot fault my experience. Loved all the little artistic details and touches.

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

Room wasnt clean when checked in, waited for an hour to have a change of rooms when hotel was only at half capacity. Beautiful hotel but service has a long way to go, huge difference with Ws I have visited.

Gecontroleerde Hotels.com gastenbeoordeling

overpriced ordered in room dining- order a grilled cheese sandwich. cheese was not even melted. Welcome letter was reused. could see the folds and crease asked about corporate rate at the front desk, the staff did not even get back to me when checking out, overcharged for the items on the minibar.waited very long to address issue. felt the staff did […] not make an effort to improve or rectify the situation. in general very disappointed Lees meer

Gecontroleerde Expedia gastenbeoordeling

My husband and i spent 9 days at W on Sentosa and all i can say is that it was a wonderful experience. I was very sceptical after reading the reviews from other people who had stayed here when it had just opened but I can honestly say we had no problems whatsoever. We arrived at 5.30am and were immediately booked into our room. The room was beautiful […] and very clean. The pillows were soft but very comfortable. The cupboard doors were a wee bit awkward at first, but it wasnt rocket science to work it out. You pull and slide..very easy once you got the hang of it. This is a very modern hotel althought it is a bit out of the way, but that suited us. There is a local shop and a cafe nearby, although it will be very busy soon as there is a lot of new restaurants being built next to the quay. The shuttle bus is very handy (ask for a schedule) and the young driver very helpful. Taxis are very cheap also, and readily available. The Manager of the Hotel Yougie (as i called him cause i couldnt pronounce his name) is extremely nice and helpful. He could not do enough for us. We were given an upgrade to a balcony room a few days in to our trip and the view from this room was beautiful. The food is excellent and plentiful in the Kitchen Table restaurant especially at breakfast (this must be the reason it gets so busy at the weekends) . The staff make you feel very welcome. I would definatley recommed this hotel and look forward to returning. Lees meer

Gecontroleerde Expedia gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

As what the title of this review says. I went there prepared for below average service, so I wasn't too taken aback. Low expectations, no disappointment. Still, wasn't what you would expect from a W hotel. Let me put it this way, service wasn't bad, just seemed like the staff needed direction or something to put it altogether. Hopefully, with time, […] it will all fall into place. Overall, a nice weekend getaway. Lees meer

Gecontroleerde Hotels.com gastenbeoordeling

We stay on 20 Oct 2012 in wonderful room to celebrate our first year anniversary, however, this date is also their grand opening and we didn't know about it before so we didn't bring any suit and proper dress for their party although we're invited. The restaurant also didn't open on that evening which we plan to celebrate it for our anniversary dinner, […] end up we eat at nearby restaurant (Harry's Sentosa Cove) which is not to our liking. If we knew it, we would change to another hotel which we can celebrate our wedding anniversary in another hotel happily. Lees meer

Gecontroleerde Hotels.com gastenbeoordeling

We stayed at W for 8 nights this hotel is very new but they are still charging 5 star prices with 3star service. On arrival it was like going into a night club the music was so loud we couldn't even hear the girl trying to sign us in.then we went to our room which looked quite nice ... Very Austin Power but all new. The lighting is terrible ,not good […] enough to shave from.We couldn't turn the volume on the TV for 3 days the was now what to do or how to use notice. they have Bose sound systems in every room so when the people in the next room have there TV blaring at 1.15 am your whole room vibrates.I called for help and was told they would get back to me in 15 min.Sorry but at 1am that is not good enough. The pool is fantastic best thing about hotel but then they start mowing the lawn in the middle of the day while you are trying to relax......stone being flicked every where.people had to leave and the fresh cut grass smell is not good for anyone with allergies or asthma . In the breakfast room the "kitchen" you need to ask for coffee or tea.food was ok but service is not. Friday to Sunday you cannot get alacarte for lunch only buffet. We had a very unrelaxing time and really wouldn't go there until they get their act together there isn't even a small store to buy for example deodorant there is nothing taxis are rare unless you book them .we wouldn't stay there again. It was very disappointing after staying at W Bali which was fantastic. Lees meer

Gecontroleerde Expedia gastenbeoordeling

Great place to stay, relaxing and fresh. Hotel is more quirky than other 5 star hotels. Staff very friendly and hotel just relaxing. Hotel is far end of Sentosa so you will need a taxi to get to. Some shuttle services available from the hotel to Singapore centre and Universal but no return. Would consider staying again, breakfast had one if the best […] variety I've ever experienced. Lees meer

Gecontroleerde Expedia gastenbeoordeling

For Business rather than leisure

Gecontroleerde Hotels.com gastenbeoordeling

飯店位置稍遠,接駁上較不方便唷!

Gecontroleerde Hotels.com gastenbeoordeling

シンガポールにて研修が行われた際、前乗りして当ホテルに宿泊しました。当ホテルの周辺には何もありませんが、逆にそれがリゾートとしての居心地のよさを生んでいると思います。日本人的には毎日このホテルだと厳しいところもありますが、旅行中の数日という活用の仕方であればベストだと思います。

Gecontroleerde Hotels.com gastenbeoordeling

年末年始利用しましたが、最高でした。まだまだ開発中のエリアこれからも楽しみです。

Gecontroleerde Hotels.com gastenbeoordeling

酒店太新，職員未熟悉各種資訊。 Shuttle bus脫班。 早餐熱食選擇太少。 寄存行李4件，取回時只有2件，要自己入倉去找尋。 房間仍只用舊式咖啡壺而不是咖啡機。

Gecontroleerde Hotels.com gastenbeoordeling

Deze gast heeft geen reactie geplaatst.

Gecontroleerde Hotels.com gastenbeoordeling

That is the farthest hotel which there nothing behind, and hotel just serve shuttle from 7am to 7pm. We have to take texi all time but that is hard to book and wait long time. They just give us one toothbrush when we check in, and they told us they always give one but we can ask them and get one more. I can accept that if they have ECO plan, but there […] is not for ECO. Their housekeeper even throw my toothbrush on second day, and they still doesn't give me new one. What surprised me was they put dirty bathrobes on our bed. Their GM just ask insider give us a bottle of wine and write a card. They didn't write our name on apology card which just write "哈囉您好" - means "Hello". No one apologize to us face-to-face until we check out. It's very rude because we don't want their gift or anything, we just want to get good service which they must to serve. They are new open hotel on 9/16 and we stay from 9/20 to 9/24. They just hold the luxury opening party for thier VIP but can not offer their guest basic service and homage. It's too bad and too sad. Lees meer

Gecontroleerde Hotels.com gastenbeoordeling

オープンしたてというのもあるのでしょうが、スタッフのトレーニングがよく行われていません。 スタッフはみんなニコニコはしていますので、怒る気にもなりませんでした。 シャトルバスは１時間に一本しかも３０分も遅れるし、片道しかない。 仕事にも観光にも使い勝手がわるいです。 カップルのデートにはよいかもしれません。 Wのレジデンスもあり、部屋によってはレジデンスビューです。（私たちの今回の部屋です） 五つ★で、値段の価値は全くないと思われます。 ただし、プールはめちゃくちゃ良いです！ 夜もライトアップされていて泳げます。 今後改善されると良いのですが。

Gecontroleerde Expedia gastenbeoordeling