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Entire apartment

The Highlands at Sugar

3.0 star property
Family-friendly apartment with indoor pool, near Sugar Mountain Resort

Choose dates to view prices

Photo gallery for The Highlands at Sugar

BBQ/picnic area
View from property
Flat-screen TV, fireplace, DVD player
Flat-screen TV, fireplace, DVD player
Fridge, microwave, oven, stovetop
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Pool
  • Gym
  • Refrigerator
  • Kitchen
  • Free parking

Main amenities (12)

  • 57 smoke-free apartments
  • Indoor pool
  • Fitness center
  • Hot tub
  • Arcade/game room
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Washer/dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV, fireplace, DVD player

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, fireplace, DVD player

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Twin Room

Terrace/patio

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 7 min walk - 0.7 km
  • Lees-McRae College - 8 min drive - 5.7 km
  • Hawksnest Tubing Park - 13 min drive - 8.7 km
  • Beech Mountain Resort - 14 min drive - 11.6 km
  • Grandfather Mountain - 18 min drive - 18.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪Town Tavern of Banner Elk - ‬12 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬11 min drive
  • ‪Puerto Nuevo - ‬6 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 57 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • Hot tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • DVD player
  • Games
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Front desk (limited hours)
  • Vending machine
  • Restaurant dining guide
  • Fireplace in lobby
  • No housekeeping

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 rooms

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Is there a pool at The Highlands at Sugar?

Yes, there's an indoor pool.

Are pets allowed at The Highlands at Sugar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Highlands at Sugar?

Yes, there's free self parking.

What are the check-in and check-out times at The Highlands at Sugar?

Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at The Highlands at Sugar and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness center and an arcade.

Does The Highlands at Sugar have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does The Highlands at Sugar have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around The Highlands at Sugar like?

The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.

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The Highlands at Sugar Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

View
Location
Room
Kitchen
Furniture
Service staff
Apartment
Family friendly
Amenities
Hot Tub

Reviews

10/10 Exceptional

It was really clean yes outdated but it made it even more cozy .. the only thing I didn’t like was a loud bang every 45 minutes couldn’t tell where it was coming from but I’d definitely recommend this place to anyone will be back for sure
Jessica, 3-night trip

8/10 Very good

A wonderful older property with great amenities.
Erik, 2-night trip

10/10 Exceptional

If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Paul, 3-night trip

10/10 Exceptional

I like the building with the pool, hot tub and games, everything was real cozy
Matthew, 3-night trip

10/10 Exceptional

Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Felcy pavithra, 3-night trip

10/10 Exceptional

Great place to stay in Sugar Mountain
Rob, 3-night trip

10/10 Exceptional

Great location and quite place I will go back
José, 2-night trip

8/10 Very good

It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Michael, 2-night trip

6/10 Good

Close to slopes and spa/pool and game area were nice.
DAVID, 2-night trip

10/10 Exceptional

Perfect

Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben, 2-night trip

8/10 Very good

I enjoyed the mountains views and the overall location of the property.
Christopher, 3-night trip

10/10 Exceptional

Excellent

Everything good
Rony, 2-night trip

8/10 Very good

Beautifully view.

10/10 Exceptional

Quick, easy check in. Recently updated. Very nice place.
Melissa, 2-night trip

8/10 Very good

It was very quiet and we liked that there was no one above us. The apartment had all of the amenities we could ask for.
Andrea, 3-night trip

10/10 Exceptional

Views are spectacular. Easy to get into and out of for a mountain location. Lots to do during the day. Not as much at night.
Mary, 2-night trip

8/10 Very good

This is wonderfully located to access both Sugar and Beech Mt. The staff was absolutely amazing and wonderful to do business with. The property is older but has such beautiful views and the size of the apartments are huge. I wish I had booked directly instead of through Expedia.
Brandy, 3-night trip

10/10 Exceptional

Very accommodating

The property was a perfect fit for our family occasion! The view . . . oh my goodness, the view was breathtaking (especially at night). The front desk agents were accommodating and the overall experience did not disappoint.
Kandice, 2-night trip

6/10 Good

The location is great and the property size is great. The kitchen is wonderful. Furniture is old and falling apart. Just needs a little attention to be Great.
Michelle, 3-night trip

8/10 Very good

Pros - great view, and lots of space. Great location and easy parking. Friendly staff. Cons - Living room furniture needs to be replaced, and one of two tvs didnt work. Hot tub was closed for some reason.
ANDREW, 3-night trip

8/10 Very good

I didn’t like tv , too small and not smart tv
Lukasz, 2-night trip

8/10 Very good

Loved location. High up. Not aware no ac but didnt need
June, 3-night trip

6/10 Good

WATER PRESSURE WAS NOT GOOD. NO WATER AT TIMES. ALSO TV CHANNELS DID NOT WORK. WE GOT ONE CHANNEL TO WORK.
mark, 2-night trip

8/10 Very good

For the price the property was great! Very good value! Lot's of space in the common areas and kitchen. Beautiful views and close proximity to ski resorts and towns. The room wasn't the cleanest but also wasn't filthy, and a few of the appliances in the room had some issues such as the stove only had 2 working eyes and the TV had some oicture quality issues. Overall a great value and good experience!
Jacob, 2-night trip

10/10 Exceptional

Best secret in mountains.

After hours check in went well but phone number to call could have been on a weatherproof label. Rooms were large and very suitable for a "family" stay. Chairs and rugs were dated but better than the new items some organizations are using. Kitchen was great and well appointed. Baths were fine. View was amazing out our large windows. Game room and pool area were a real winner. Liked the way access was available 24/7.
Claude, 2-night trip