Las Brisas Acapulco

very disappointed with the staff, very little attention and service the place very nice but with very bad service

Me gusto mucho la idea de las casitas como concepto.

Alimentos y bebidas muy caros. Calidad-precio no recomendable. El desayuno muy bien pero comidas y cenas a precios muy altos. Fuimos a cenar al Suntory y nos salió más barato que en Las Brisas. Al llegar nos dieron una habitación que daba a la calle y sin nada de privacidad. Amablemente nos cambiaron a otra casita mucho mejor y al mismo precio. Las casitas con alberca compartida corres el alto riesgo de que te den casitas sin nada de privacidad.

Its a legendary hotel, but needs certain improvements.

The Best, and the employees are Súper Beautiful view of one of the most beautiful places in the world

Everything was excellent except outdated air conditioner and refrigerator

This is a classic hotel with private villas that have small pools. I have stayed here 4 times. Unfortunately this time was terrible. Upon arrival there was no internet or a single towel in the room. It took 4 phone calls and 3 hours to get a towel. Two phone calls and 1.5 hours for the internet. 2.5 hours for room service. The pool had algae on the walls. The next day the breakfast was served with coffee, but no coffee cups. Another hour of waiting for them. We ate in the restaurant that night. My husband ordered the salmon. It was so dry and hard it you could throw it across the room and it would stay intact. We sent in back. When we asked the waiter for a recommendation for desert, he said he was afraid to tell us since we didn’t like the salmon. He then proceeded to tell use the salmon was cooked perfectly. In my 58 years on earth, I have only returned 3-4 dishes. Normally unless it is just horrible I will deal with it. In fact, the entire meal was not very good, but only the salmon was terrible. There are things I love about this hotel, but after this experience, I will not return.

All measurements for a safe stay were taken up to the minimum detail. Excellent service, super comfortable private little houses and spectacular view. Food can be improved a bit.

Good Stay however, maybe more attention on the pools might be good. The pool was ok but little bit dirty