Sheraton Grande Tokyo Bay Hotel

This hotel is perfectly located for a visit to Tokyo Disneyland - just a few minutes monorail ride to both parks or a 10 minute walk to Disneyland the hotel is great for the parks, allowing you to get in early or stay late without worrying about travel. It is also easy to get into Tokyo city using the train station located just a couple of stops along the monorail. The hotel itself is very big but well designed, staff were helpful and friendly and their English was generally very good. The room we had was a standard park view room with a nice view of both parks, the room was slightly dated but this wasn’t an issue it was very clean the beds were comfy and there is plenty of space! The only ‘issue’ we had was the Wi-Fi was slow and a bit patchy, but it was free!

Stay was ok. The rooms are nice and comfortable and the grounds are well maintained. Buffet ques are rediculous considering the buffet wasn't even full. Otherwise was a good stay

I did not spend much time in the hotel but the hotel was very clean and had everything you needed. The downside was the breakfast upstairs was limited and not very good. I should have went downstairs. Other than that very expensive but overall very good and the location to the Disney park is great

Ocean dream room was spacious and well furnished. Overall feel of hotel was luxurious and well run. Service staff will greet you with friendly smiles and courteous bows. You can buy Disney tickets from hotel lobby. Also there is limousine bus service (1800¥) from hotel to Narita Airport. Very convenient!

We arrived late but had already prepaid for our room. Upon check in, they tried making me pay for my daughter again and argued with me despite having a receipt proving I had paid for her. We got to our room, not what we reserved, and there was hair all over the bathroom floor. It was nearing midnight and my 4yr old was exhausted. I wasn’t in the mood to get a new room or fight more, so I made sure the beds were clean and we attempted to sleep. All night we were awoken by other people. Either footsteps, drawers being opened/closed or people talking. Breakfast isn’t worth your money. Lines are ridiculously long for all restaurants and mediocre food. You have to pay extra for the pool and kids area. Which I could find advertised anywhere about having to pay. I left a review on another travel site and was told by management to contact them via the front desk. So I attempted and was told no management was working. I also emailed the company and have heard nothing. Don’t waste your money.