Anantara Siam Bangkok

Great hotel but overpriced and did not consider my request of having two rooms at least next to each other to be near to my kids ( the best was to have 2 communicating rooms ) . So we lost like 15 minutes at the check in. Finally the second day we got the 2 rooms next to each other but only because my friend which has a high status in their reward program complained . Result yes we had two rooms next to each other but we have to move . The breakfast area was overcrowded and last surprise is that at check out they told me that they would block my deposit for 2 weeks . Never heard of that one in 30 years of extensive travel . When you think that the hotel is extremely expensive, you wonder why should i pay so much for a service that is not as good as other 4 stars hotels ( or 5 stas hotels ) .

Very helpful from it dept

Amazing, best service, nice breakfast, Nice food and service in Madison restaurant

Family vacation. Convenient location. Nice breakfast (little crowded though). Wonderful ethnic style building and interior. Wonderful staff. Because we arrived very late (almost midnight), they offered us extended checkout time which was very nice. We enjoyed every moment at Anantara Siam. We were very happy with the pool service (bottled water was nice). Big large pool. Not a fancy one, but well maintained, large, and we enjoyed the deep end of the pool. We were particularly impressed by the gym facility. Very modern, spacious, and up to date workout machines. The bed turndown service was quite impressive, very sweet. Overall, it was wonderful.

Considering the price of this property and the level of service at other Bangkok hotels, I was disappointed by my stay at the Anantara Siam. Most of the staff that I encountered seemed indifferent; the Kasara Lounge was crowded, disorganized, and poorly managed; and the room (Siam Suite) and location were average at best. The staff at the Waldorf-Astoria were more engaging and attentive when I went for a drink one evening than the staff at the Anantara during the three days I was there.