New World Saigon Hotel

good service and nice rooms since they just refurbished; though please do take note that refurbishment is still in process, hence there could be some disturbances throughout, but minimal.

Perhaps we're not the target audience for this business oriented hotel. The lobby is huge, anchored in marble, and felt like a train station or fancy airport than luxurious. The staff were efficient but did not mention any of the room amenities. There are a mysterious pair of masks with canisters in the closet, with instructions only in Vietnamese. The room itself is clean, and could have been anywhere in the world. The tea is Lipton's, coffee is Nescafe, and no art, travel guides, or anything that would hint of Saigon. Reminds me too much of the nine weeks I once spent at a Hilton for work. Had a bit of trouble locating the free tea/coffee as there are tucked in the same drawer as pricey 40K instant noodles. Would have made more sense to have them near the water kettle. Shower gets up to temperature quickly, but the pressure was not satisfying. Also wasn't a fan of having a half shower door instead of fully enclosed. High step in bathtub was also a bit of a hassle. Location is super convenient with an exellent Ori Nail spa across street and the superb Sorae restaurant just around the corner.The working desk and chair were also topnotch with USB/HDMI/outlets handy. Overall a decent experience but just not to my taste. 5-star luxury to me needs a bit more localization and personalization.

Had to change rooms and complain several times about noise.

This hotel is not for me!!!

Good service !