The River Lee Hotel

Leuk voor een kort verblijf in Cork.

The food is the best in Cork!

The aircon in our room was stuffy and malfunctioning. We made a complaint and nothing could be done as it was a Sunday. On Monday, after being out the whole day, we came back to our room and was surprised to see a ceiling panel hanging. We turned on the airconditioning expecting it to work, but it was not fixed. Again, a complaint was made and the reception staff said we would be upgraded to a larger room on the 5th floor. A staff was sent to help with our bags. Only then were we told that no larger rooms were available and that we were assigned a similar room with the benefit of using the Executive lounge on Level 5. What was most disappointing was the laissez faire attitude of the staff. Barely an apology. Staff are generally cold- no warmth for guests despite the hotel being highly rated.

Had a great 3 night stay at the River Lee Hotel with my wife for our anniversary. Staff were very helpful with any requests. Had several nice meals at the hotel restaurant and enjoyed a cigar after dinner outside by the river. Great location for a shirt walk to the downtown area.

Loved the space and tasteful decor, great friendly atmosphere in bar 😀