Kenzi Europa

awful. Towels not washed properly and smelling. Smelly toilets and not cleaned properly with stained toilets. Very dirty pools and Not heated as advertised. Also not safe for children as pieces of glasses lying on the floor near pool and not cleaned.Only good thing is that it is close to the beach.

The stay was great except for the reception staff. They were not friendly and looked like they hate their job and would not be bothered. Every stay starts with a first impression and how reception staff make you feel welcome or not. Would not stay there for this reason.

Top hotel. Friendly clean & close to all attractions

Hotel itself isn’t too bad. Apparently it’s been renovated since last year according to ppl we met who visited last year. Our room 2651 was decent, comfortable and had flat screen tv. WiFi was reliable. Pool area very pleasant. Food...! Awful..! I have been in many AI and this is definitely the worst for quality and variation. What is wrong with them? It was always lukewarm and I hate that. Salad selection was good but the mains really lacked thought and flavour. I can usually make do with anything but we were only there for a week and after 5 days I’d had enough and we dined out. Staff are very nice but was annoyed at the receptionist when asked if there was a large supermarket close by and he then said I’ll get you someone. He made a call and within moments a street hawker appeared trying to sell us tours. All I asked was if there was a supermarket..! Bar service was ok but found the staff constantly in the back and not attentive to customers. Always talking amongst themselves while you stand there waiting to be served. Overall hotel is ok close to beach but the food is a letdown. Evening entertainment in the lobby is far too noisy with kids and cheesy cabaret.

Very nice hotel for Morocco. Not on the beach but close and they do have some parking. Many restaurants nearby. We booked breakfast only and it was fine. Buffet style and made to order eggs if you want. They do have an exclusive beach section just for guests with chairs and shade.

fantastic stay, lovely rooms, great location, wonderful food, strong WiFi and superb staff

Great location. Few minutes away from the beach and lot of restaurants in the area. The rooms are decent and clean. Air Conditioning not working very well in my room. But the weather was not too hot so it was bareable.

Excellent Stay

Took nearly an hour to check in. Reception team is not trained properly and no welcome greetings or smile. Rooms are very old and outdated. Swimming pool is heated and good. Toilets are outdated and needs refurbishment. Only good thing about this hotel is very near to beach and restaurants and night clubs. Breakfast is terrible and not many choice. Dinner is average but need to pay for water and drinks separately which is not included in the half board deal. Doesn't have drinking water in the room so its better to buy water before check in. Rooms are compact and floors are tiled and filthy. Not recommended real.

The room was very spacious and very clean. Linen was soft and comfy. Balcony provided great views of the area. There were lots of great facilities at the hotel; spa and massage services, a gift shop, salon, car park, cash machine, nightly entertainment, and peculiarly the Consulate of the Republic of Ireland within the grounds of the hotel. I was rather surprised by the airport-style security scanner at the entrance to the hotel and the 24 hours a day manned security however everyone was very friendly. All members of staff I encountered spoke English so was able to communicate with them.