Fiesta Americana Condesa Cancun - All Inclusive

Perfect!! We love FACC and wouldn't think of staying any where else.

We travel a lot in the Caribbean and have enjoyed many different resorts. Condessa was smaller but beautifully maintained. The staff is amazing. They went out of their way to make us feel comfortable and well cared for. Chef Jonathan and the Mexican Resturant crew were phenomenal. They prepared a table side meal especially for our 20th wedding anniversary. Overall the food was some of the best we have ever had at an all inclusive. The rooms are clean and the buildings well maintained. The beach was cleared of seaweed everyday and groomed. We can’t say enough good things about this resort!

People very nice! Pool bar closed a bit early and the resort seemed more focused on older people with the activities....also wish the staff had basic English in the inside bar area

We really enjoyed this hotel as a family

The room I stayed in all the USB outlets in the room with the exception of 1 were broken and the outlets were europeen. I had to take turns with 3 children to charge our cellular devices. The aircoditioner would not get colder then 22 C, which is approximately 72 in fahrenheit. In Cancun that hot...especially when you are in the sun, beach and pool all day. When I told the front desk about it in the early morning they said I should have called in the middle of the night. I have 3 children, which were sleeping, not cold but sleeping. Then when I checked out I asked them what they were going to do and was told I could get an upgrade next time I stayed there. Like why would I go back? The pool service for drinks started at 11am, for an all inclusive hotel, that sucks. Not even water!!!! Then the pool services for towels closed at 6pm, how about if I checked in at 5:00 and was registering and wanted to go to the beach or pool? The hotel was very beautiful and the resturants were good as well. Also, someone was hacking into my daughters laptop through their WiFi.