Fiesta Americana Condesa Cancun - All Inclusive

The room never fully got cold. The technician came twice to try and fix the AC but the room remained warm as other reviewers noted. Also, the hotel mainly has ocean view & garden rooms ( rooms with a view of the ocean, pool, restaurants) and only a handful of actual oceanfront rooms (I would say 24 actual oceanfront rooms). Oceanfront are rooms directly on the ocean with nothing in front of the room except for the beach/ocean. Your best bet is to book an ocean view; if you book an oceanfront they will give you an ocean view but you’re still paying oceanfront prices. Beware of the bait and switch! The food is decent but nothing memorable. Lunch consists of burgers, pizza, shrimp tacos. The food wasn’t great but we didn’t starve. Dinner was better in the restaurants. The food was more tasty. Room service menu is very limited and wine is an extra charge! This is not common at most all inclusive resorts. There is no beach service and most beach and pool chairs are reserved with towels or books by 7:40am. The water in front of this hotel is very rough and not safe, and this is year round. The water in front of hotels further south is much more calm about 10+ minutes by car or more the hotels there have calmer water. Most of the staff were nice; a few had attitudes. There are many hotels to chose from in Cancun and as seasoned travelers this hotel was more on par to a Holiday Inn type of hotel. If you’re use to 4-star and 5-star resorts this place isn’t for you.

Amazing all-inclusive hotel. The staff was great and food was very delicious! We would definitely return and will recommend to others.

I had a wonderful time just wish I could have gone to the restaurant I really wanted to attend next time they should at least accommodate you to at least try to visit at least one preferred choice out of just whatever available was not happy with the Mexican restaurant

Amazing stay! We really enjoyed our time at this wonderful resort! Our room was spacious and comfortable, with a incredible view of the ocean! Room service was quick and the food hot and tasty. All the restaurants offered a good sized menu, outstanding wait staffs and delicious food! The resort was laid out where everything was easy and convenient to get to. Daniel and his entire staff went above and beyond in seeing to our needs. This by far was friendliest staff I’ve ever encountered, from the front desk to the bellman and poolside employees, all were helpful! We will definitely return in the future and will recommend to all our friends!

Resort, beach, pool, food and drinks were perfect. Resort very clean and beautiful. Beach was amazing nice soft sand and turquoise water. Wish the room had a balcony. Overall perfect!

Our vacation to Cancun was amazing! We arrived early and was able to check into our room right away, which was nice after an extremely early flight. We were able to make dining reservations for the week before heading to our room. The room itself was beautiful and spacious. Tons of natural sunlight. The pool was a favorite for my 12 year old daughter, who spent tons of time playing volleyball in the lower pool. Dinner was a daily highlight. The food was delicious! Several cuisines to choose from. The beach was literally steps away! Breathless view. Our stay was peaceful, fun, and calming. The staff was beyond accommodating and very friendly.

Just a great week at this property. The food and the service were top quality. We would definitely stay again. Kids loved the pool with all the pools and all inclusive food and drinks.

My girlfriend and I had a wonderful stay at Fiesta Americana Condesa. The staff was immediately and consistently helpful to us. We arrived early on our arrival day but we were able to get checked in early. We had an ocean-front room which meant we directly faced the ocean, but we overlooked the pool as well.

Horrible!!! Do not stay at this trash hotel! The lights went out for an entire day while we had a wedding going on!!! It was extremely hot the floors were wet which is a safety hazard me and my sister both slipped and fell! We couldn’t sleep because the fire alarm went off 3 times in one night DO NOT STAY HERE!!’ Trash trash trash the worst experience of my life!!!!

The staff is amazing...they go over and above to accommodate your needs. The food and service were excellent.