The Ritz-Carlton, Millenia Singapore

From the moment I step out of the taxi, the service and friendliness makes for a extraordinary special stay and well worth every effort. Highly recommend the Club Level. The Club food, staff and views deserve full stars plus. The bedding is soft n dreamy. We’ve enjoyed many hotels around the bay and this is our favorite. Wish we found this Ritz earlier!

It was outstanding....

We have stayed twice in this hotel. Centrally located and had a very nice view of the Marina. Room is huge and comfortable and very clean. Very friendly and courteous staff and buffet is out of this world...so many choices. Highly recommended

Below average experience, considering the higher prices and the higher expectations. Room condition felt old. Room door is loose and felt like it will give way soon. Card reader is not good, which make access difficult. Luggage space is small. Closet space is small too. Lifts have no air conditioning, which make it hit and stuffy inside. Breakfast area is big but food is average (chicken curry taste worst then those at the food court). Staff at the breakfast area are not attentive (I need to run around looking for staff to get my coffee refilled, I need to clear my own plates as no staff was around, etc.). It felt that some staff were very selective on who they want to be friendly and helpful with. At the checkin counter, one lady staff was not with any client but insisted that I still need to wait for her service. At the concierge, I wanted to place my luggage for storage but the lady staff told me that it’s not really her job, she mentioned that in the future we need to place them with the staff outside the main entrance. I was shocked to hear this as I have never gotten such lousy experience at the Pan Pacific hotel. However, not all are bad, there were two very friendly and helpful staff that worth commenting. The two very helpful and friendly staff are Lavin (guest relation) and Sean (concierge).

This is an outstanding hotel. Everything is superb, service, location, rooms, view from the room. Well everything is great. Worth the price.