Three star Experient
Good hotel overall. Currently operating as a three, not four star.
The first room was a mess still. We called down and they said they didn’t have staff to bring us our keys.
Then with covid restrictions the three elevators were always a forever wait.
Room was ultimately nice, dated but very comfortable.
Michael, Zakenreis van 1 nacht, 16 jun. 2021
Great NYC Visit
Mayer, Gezinsreis van 3 nachten, 16 jun. 2021
Nice hotel in an excellent location - good price - nice room - good service. Had to swap rooms as the A/C was not cold but they switched me and it was all good. Kind of slow elevators but its an old building with charm and you have to expect things like that. They surprised me with a resort fee that was unexpected but other than that all is fgood.
David, Zakenreis van 2 nachten, 9 jun. 2021
Classic hotel. Nice service but room for improvem
I’ve always loved this hotel. I was disappointed with some of the amenities (no soap in the bath, no water bottles or cups), but I chalk it up to pandemic setbacks.
Sarah, Reis van 1 nacht, 7 jun. 2021
We have always enjoyed the hotel and its history. The building has not been maintained. Hearst would be horrified. Most annoying was the elevator service. It was horrible. Took forever to get up and down within the building. While I now understand why we did not get housekeeping (i.e., Covid) we should have been told about that so we were not expecting it.
Andrew, Gezinsreis van 2 nachten, 4 jun. 2021
Great location - qualified experience
The best thing about the Warwick is the location - close to Broadway, Central Park, Times Square, etc.
Unfortunately, the tradeoffs for this convenience include:
- no daily cleaning service
- no hot water (until we asked for it)
- long elevator wait times
- no natural light from the window of our 15th floor interior room
- no blow dryer in the room.
If none of these is an issue, you can't find a better value in this superb Manhattan location.
Reis van 4 nachten, 3 jun. 2021
In all of years of travel this was the ABSOLUTE WORST hotel experience. If there is a negative rating, this hotel deserves it.
1. Zero security. We came back late a few nights and there was nobody ANYWHERE to be found.
2. We attempted to check into our "suite" and we were harassed by the front desk rep. because we didn't complete COVID forms even though we arrived from a border and didn't have to under present guidelines.
3. However, the absolute worst was that the front desk staff harassed my wife and other guests as they attempted to leave the hotel because they didn't quarantine for 5 days even though the law does not require it.
4. The dirt in the room was so bad it took my wife an hour to clean the "suite."
5. Virtually no cleaning service in the "suite."
Sheldon, Reis van 5 nachten, 2 jun. 2021
I arrived very late and the concierge was just wonderful. Each time I stay I appreciate the subtleties of Warwick NYC more and more.
Mario, Zakenreis van 9 nachten, 31 mei 2021
The hotel is in a great, central location and the hotel staff was kind and helpful. The room was also pretty spacious. Unfortunately, we had a series of incidents that made our stay less enjoyable. First, the hotel’s boiler broke and they didn’t inform us so we had cold showers. Then the smoke detector in our room wouldn’t shut off. I realize that hotels are limiting cleaning service due to covid, but they didn’t even pick up the trash outside our room. Finally, the sink in the bathroom clogged more than once. Someone finally came to fix it as we were packing up to check out. We couldn’t really leave without using the bathroom, and they wanted to charge us extra for staying in the room past check out - even though it was due to the bathroom problem. They did fix the bill once we explained.
Jennifer, Reis met vrienden van 4 nachten, 27 mei 2021
Everything was clean, except that there was a stain of dirt on the bathroom floor that look like poop, I didn’t want to touch it but I did happen to clean it. The shower did have a lot of pressure! I did tell the manager so that was noted. Other than that, it was all good.
Reis met vrienden van 1 nacht, 26 mei 2021