Pan Pacific Singapore (SG Clean)

Alles was goed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5 star hotel, with 5 star service. it's expensive, but everything is perfect! Located near the gardens by the bay. The room was amazing, with a nice view of the Flyer and Gardens by the Bay

Stayed here 2 nights. Great location next to 3 shopping malls (Marina Square, Millenia Walk and Suntec City). MRT station (Promenade) is a few steps away. Also walking distance to Merlion Park. Our room had a nice view of the Marina Bay Sands and downtown skyline. Great breakfast buffet with a wide selection of foods. The room was very clean and comfortable, but a little old/outdated in its design (I believe they've already started some refurbishments/redecorations on the higher floors). Didn't use the pool or gym.

Receptie neemt het niet zo nauw met voorkeuren die aangegeven worden bij reservering, Dit is een verbeterpunt

Great hotel in Singapore, but staff behind front desk tries to fool you. Special request they dont take seriously.

Location is very good. You have a beautifull view from the club lounge if u book a club room. Club benefits are nice. They serve Laurent perrier during breakfast and evening cocktail hour. Rooms are nice and big. They are also refurbishing the club rooms at the moment. That will make it even better.

The Pacific lounge had a great view of the Singapore river and CBD area. The food and drinks were great too! The staffs were very attentive and friendly. We had a great staycation.

The breakfast service during the 9.30 to 10.30am was not a pleasant one for us as we will assigned a table far away and at a corner (Table 109) where no server actually walk past or have any eye contact. We were fine with the table there as it is quiet but there was no server perpertually walked past us to ask what we need. While seated, we were told that we will be served coffee or tea, pastries and fruits. We waited 30mins for fruits and yoghurt to be served and then i walked up to server to ask for coffee. The coffee then served after we have sat there for 45mins. Then we asked for pastries then it was served to us after we sat for an hour. I have asked for milk for the coffee but it didnt come. All my orders via QR code came except waffles and it already past 10.30am, so i have just gave up asking as no server was around us and i dont want to keep putting on and off my mask to walk up to server. This was the worst breakfast experience during the Covid staycation i had. Should there be an SOP to serve coffee or tea and pastries at once within 10mins when they were seated.

The staff were amazing. They were really helpful. However the blinds wasn’t working very well. I think the sensor to the remote and the blinds may be faulty so it took a lot of effort to finally get the blinds to lower. Also, the wardrobe had a funky smell which wasn’t very pleasing. But overall, it was still a satisfying and relaxing stay.

Near to Marina Square mall and Suntec City mall and Marina area, walking distance within min. Gym has enough variety. Breakfast limited choice due to covid restriction. Room is clean but design look old. Bed is comfortable but pillow is too flat for me. Generally a nice hotel!